Raza Ahmad Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

Gurgaon, India

 Handled Sales for the Appliances, HVAC & Lightning (AHL) business vertical in the South Asia region. Delivered growth in new and existing services, new customer acquisitions, amidst intense competition and volatility. Consistently delivered on growth from new customer acquisitions, contributing to around 30% of the total annual business. Developed and increased business at the Key Accounts by conducting account focused technical sessions, customer mapping and relationship building. Ensuring to meet their expectations by extending all support. Participated in major events and conferences. Conducting service/segment specific webinars to create awareness, develop and maintain connect and addition of more accounts. Accurate Sales Forecasting to keep track and achieve the QoQ & YoY budget. Regular follow-up on leads and opportunities to make sure that the targets are met.  Effective use of CRM tools like MS Dynamics to map all leads and opportunities, aiding in keeping proper track and closure. Keeping abreast with the latest market trends, new/change in regulations/technologies, competition mapping, to position our existing services and also to push and promote our new services for revenue generation. Increased market penetration and geographic reach by onboarding new strategic channel partners. Increased connect with the end users like Govt. companies, Retail companies, Consultants etc. to give awareness on our quality support effectively using SPIN techniques to communicate value proposition.

Gurugram

Noida Area, India

 Oversaw the sales of a wide range of products, such as connectors, relays, sensors, EMI/RFI Filters, Wire & Cable Assemblies, Printers & Identification products, Switches, Passives, Application tooling etc. In the North & South India region. Delivered Specific product push and growth depending on the application in focused markets such as Automation & Control, Railways, Solar, Lighting, HVAC, Building Security, Elevators & Escalators. Grew the business in the region by 30% YoY with substantial growth from Indirect/Channel business. Appointed around 10 more distributors/channel partners in the north region for deeper market penetration. Conducted Road shows and participated in major events across India to spread awareness and develop connect with the customers from the specific regions. Trained the distributors/channel partners on our products and supported them with competitive pricing. Also did joint visits with them for greater engagement, reach and business growth. Recognized for growing and maintaining the average NPS score to 8 and above.

Bengaluru Area, India

Hyderabad Area, India

 Identified and resolved a major product quality issue with a Key Account resulting in retention of account, gaining trust, saving on product recall and penalties of approx..$1 Mn. and securing future business. Trained around 300 installers & system integrators on our product usage and handling resulting in less quality complaints from site and production. Trained the internal sales teams and the distributors/channel partners on our products and features to give them more confidence and gain business from the market. Gave hands-on training to the teams handling our product at the Key Accounts & OEMs and providing them with adequate samples for testing and approvals. Instrumental in getting our products approved from all the major Govt. companies, BHEL, CEL, NTPC, MNRE  Active coordination with the Product Management, Engineering & Operations & Voice of Customer (VoC) to make sure that the right products are developed and priced for the regional market

New Delhi Area, India

 Handled Sales, Business Development & Inside sales activities for large Solar farms, Rooftop Solar, On grid & Off-grid solar power turnkey solutions. Participated in bids and ensured that we fulfilled all criteria with prior efforts put in during pre-tender activities. Coordinated with various internal teams such as Accounts, Planning, Purchase, logistics, Projects to ensure that all the processes run smoothly and the project is completed in-time. Coordinated for the commercial instruments such as BG & DDs for submission in bids and later ensured collection of the same and all the due payments along with the testimonials after project completion. Won some major first-of its kind capacity contracts such as MAHAGENCO ($2Mn.) - 1 MWp Grid-connect, R&B Surat – 134 KWp ($600K) (Off-grid), WHO – 157KWp ($500K) (Grid Connect) Expanded the Solar EPC business to the tune of $4.5 million in revenues within one year.  Won Employee of the Month Award for securing the first major business wins within the first year of joining.

Noida Area, India

New Delhi Area, India

 Handled the Sales & after Sales services including installation, commissioning & quality complaints of LED based signals in the Indian Railways. Coordinated with RDSO Lucknow & Delhi for product approvals and inspection calls. Trained the Railway Staff on proper handling of our product thus reducing quality complaints at site. Also maintained good relations with DSTE & CSTE of the various Zonal railways. Participated in tenders, coordinated and communicated with the various zonal railways and officials to make sure that the products are supplied and installed timely and collection of payments done thereafter.

Executive Education, Product Management

Through this program, I will be learning about all the stages of the product lifecycle, covering new product development, planning.

B. Tech, Electronics & Communication Engineering

Higher Secondary