I am honored to serve as the Founder and Managing Director of Here to Stay Recruitment, a venture born from my passion for connecting talent with opportunity in the recruitment landscape. In this role, I am responsible for setting the strategic direction of the company, overseeing day-to-day operations, and cultivating a culture of excellence and integrity within our team.My focus is on leveraging over 10 years of experience in recruitment to innovate and elevate our services. I am committed to personally guiding our clients through the complexities of talent acquisition, ensuring tailored solutions that meet their unique needs. At Here to Stay Recruitment, we prioritize building lasting relationships with both clients and candidates, striving to make a meaningful impact on careers and businesses alike.I invite you to connect with me to explore how Here to Stay Recruitment can support your organization’s growth and your career aspirations.

As a seasoned Restaurant Operations Manager, I brought over 7 years of hands-on experience within the fast-paced hospitality industry.In my most recent role, I oversaw operations at The My Place Group, a rapidly expanding brand in South Africa’s fast food sector. With six stores under my guidance, my primary focus was ensuring that every branch delivered high-end fast food with consistent quality, efficiency, and excellent service. I leveraged my expertise in stock management, staff training, and SOP development to streamline processes, enhance profitability, and maintain a gross profit margin target of 68%.I prided myself on my ability to lead teams through active mentorship, upskilling, and creating a positive, results-driven environment. I drew on my previous experience at Kauai, where I honed my skills in operational excellence, to implement standard operating procedures and training manuals that allowed the brands to scale effectively.Beyond daily management, I was passionate about strategic growth. In my role, I worked closely with senior leadership to expand our presence through new store openings, all while maintaining the high standards that became synonymous with the brand. I was responsible for implementing efficient stock control systems, managing crew performance, and ensuring that we consistently met and exceeded customer expectations. I led efforts to build high-performing teams and drive talent acquisition strategies. I managed the entire recruitment process, from sourcing to onboarding to training and integrating.Driven by a commitment to excellence, I was dedicated to building sustainable, high-performing teams and operations that not only achieved but surpassed business goals. My proactive approach ensured that challenges were addressed with solutions that enhanced overall performance, reduced costs, and promoted growth.

As the Area Manager for a Quick Service Restaurant (QSR) group overseeing six stores, I led all aspects of operations, ensuring high standards of customer service, sales growth, and employee performance. I successfully implemented operational strategies that enhanced productivity and fostered a culture of excellence across all locations.In addition to my managerial duties, I was responsible for heading recruitment initiatives, where I developed and executed hiring strategies to attract top talent for our teams. My leadership extended to training, where I guided new hires and existing staff through comprehensive training programs over a five-year period, ensuring they possessed the skills necessary to deliver exceptional service.As Head of HR for six years, I managed all industrial relations matters and payroll processes across the stores, fostering a positive workplace culture while ensuring compliance with labor laws. I also served as the Health and Safety Officer for all stores, championing initiatives that prioritized the well-being of both employees and customers.Furthermore, I took on the role of Internal Operations Auditor for the group, conducting regular audits to ensure adherence to company policies and best practices. My analytical skills helped identify areas for improvement, allowing us to streamline operations and enhance overall efficiency.Throughout my tenure, I developed strong relationships with team members and management, driving engagement and collaboration. My commitment to operational excellence and employee development played a crucial role in our success as a leading QSR group in the region.

During my studies for a diploma in hotel management, I had the opportunity to work as a Training Manager within a comprehensive hotel management program. This experience allowed me to immerse myself in every department of the hotel, gaining valuable insights into the hospitality industry.Throughout the program, I engaged in hands-on training across key areas such as front office operations, food and beverage service, housekeeping, and event management. This exposure not only enriched my understanding of hotel operations but also enhanced my practical skills in delivering exceptional customer service.I collaborated with my instructors and industry professionals to develop training materials that emphasized best practices and current trends in hospitality. My experience also included participating in workshops and real-world scenarios that prepared me for the challenges of a dynamic work environment.Additionally, I focused on the importance of health and safety protocols, ensuring compliance with regulations to create a safe environment for both guests and staff. This role reinforced my commitment to excellence in hospitality and solidified my passion for pursuing a career in this vibrant industry.Through this program, I developed a strong foundation in hotel management and leadership skills, preparing me for future opportunities within the hospitality sector.