Business Intelligence Analyst
Current📌 Support business processes and identify areas where automation and digitalization can enhance business processes.📌 Work closely with business stakeholders, IT development team, external solution providers and internal supporting departments to implement process improvements.📌 Conduct quantitative and qualitative analysis for consumer behavior, and market survey to understand customer behavior, market trend, and new/existing needs, area of improvement and growth opportunity, accordingly, make relevant business proposal to achieve business objective.📌 Assessing performance of all marketing promotional activities, evaluate the sales outcome against the target and relevant KPIs, identify and highlight key findings/observation to line manager for full evaluation and provide recommendations for business improvement to reach sales' target.📌 Troubleshooting all system failures and coordinate with QR IT Technical team to ensure reporting accuracy achieved and maintained in the business.📌 Support in the process of developing QDF strategy and planning by providing accurate data, analysis past performance or any other relevant information to improve the accuracy of future projection as well as to support the business plan.📌 Provide business performance analysis and propose strategies and solutions to address commercial challenges and issue identified.📌 Perform other department duties related to the position as directed by the Head of the Department.📌 Create predictive models to help businesses make decisions based on data.📌 Develop forecasting models to predict future trends.
