Razane Zeid Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

• Developed Engagement program and activity plan for the team, covering 10+ different activities.
• Streamlined performance appraisal cycle resulting in a 30% increase in employee satisfaction.
• Assisted in talent acquisition for 30+ new hires.
• Handled disciplinary actions and grievances, resulting in a 60% decrease in employee conflicts.
• Controlled the employee offboarding process for 100+ leavers.
• Developed staff induction and employee handbook for 100+ new joiners.

Dubai, United Arab Emirates

• Headhunted potential candidates through various databases and employment platforms, resulting in 10 successful hires.
• Conducted interviews and sorted applicants to fill vacancies, selecting 10 qualified candidates.
• Assessed applicants’ knowledge, skills and experience.
• Improved recruitment process efficiency, providing detailed recruitment reports monthly, resulting in a {30%} reduction in time-to-hire.

Lebanon

Bikfaiya, Mount Lebanon, Lebanon

• Welcome customers at Alfa Store and responds to their needs adequately
• Collect customers’ payments and delivers money to the bank on a daily basic
• Communicate customers’ claims and propositions and send claims to the concerned team
• Ensure a proper daily cashier closure
• Report constantly and in due time about anomalies and alerts
• Ensure individual reporting and proper maintenance of accounts

Beirut, Lebanon

• Respond to clients’ issues and needs.
• Communicate customers’ claims and suggestions to the concerned entity.
• Mentor and coach new recruits by facilitating their integration within the work environment and supporting them to understand the job’s requirements.

Beirut, Lebanon

• Arrange accounting documents by sequence
• Archive
• Match cash statement with related bank advices
• Perform banks reconciliation to the company accounting system