Raza Noor
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Raza Noor Email & Phone Number

Location: Karāchi, Sindh, Pakistan 6 work roles 1 school
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Role
Customer Service Executive
Location
Karāchi, Sindh, Pakistan
Company size

Who is Raza Noor? Overview

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Quick answer

Raza Noor is listed as Customer Service Executive at Avery Dennison Label and Packaging Materials, a with 2497 employees, based in Karāchi, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Raza Noor.

Raza Noor previously worked as Senior Customer Services Officer at Avery Dennison at Avery Dennison and Customer Services Officer (Customer Front End) at Avery Dennison. Raza Noor holds Bachelor Of Commerce from University Of Karachi.

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Avery Dennison Label and Packaging Materials

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Profile bio

About Raza Noor

Senior Customer Services Officer with 14 years at Avery Dennison. Enhanced customer satisfaction by 30% and reduced CCR/COPQ to 0% through process automation. Led a team of 6, achieving 100% on-time deliveries and error-free order processing.

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Raza Noor's current company

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Avery Dennison Label and Packaging Materials
Avery Dennison Label And Packaging Materials
Customer Service Executive
Karachi, PK
Employees
2497
AeroLeads page
6 roles

Raza Noor work experience

A career timeline built from the work history available for this profile.

Senior Customer Services Officer At Avery Dennison

Karāchi, Sindh, Pakistan

Managed top brands, overseeing order processing for over 1,000 orders per month, ensuring pricing integrity, on-time deliveries, and 100% order fulfillment.Delivered exceptional customer service by responding to all inquiries within 24 hours, reinforcing our commitment to customer care and achieving a 95% customer satisfaction rate.Coordinated closely with the production team to address urgent customer orders, ensuring 100% timely fulfillment.Strengthened customer… Show more Managed top brands, overseeing order processing for over 1,000 orders per month, ensuring pricing integrity, on-time deliveries, and 100% order fulfillment.Delivered exceptional customer service by responding to all inquiries within 24 hours, reinforcing our commitment to customer care and achieving a 95% customer satisfaction rate.Coordinated closely with the production team to address urgent customer orders, ensuring 100% timely fulfillment.Strengthened customer relations through effective communication and problem solving during customer visits, reducing complaints by 80%.Spearheaded the development of new items such as care labels, tags, and stickers, overseeing internal setup, artwork, and pricing configurations in the ERP system with 100% accuracy.Efficiently liaised with the USA Head Office to clarify data discrepancies and ensure 100% accurate updates in our processes before proceeding the orders.Trained over 20 staff members on operating procedures and company services; worked with new hires to educate them on customer service tasks, product specifications, and company protocols.Automated the tracking and updating of daily KPIs to monitor customer order status, providing insights into team performance and process improvements with 100% accuracy and 0% error, eliminating the need for human interaction.Supported all aspects of service to the customer, including price quotes, technical and product recommendations, and sample department coordination.Communicated supply chain issues to customers and provided alternatives, maintaining a 100% satisfaction rate in supply chain communication.Championed customer needs and followed up on customer inquiries, ensuring a 98% resolution rate. Show less

Customer Services Officer (Customer Front End)

Karāchi, Sindh, Pakistan

Apr 2020 - Apr 2023

Customer Services (Order Management)

Karāchi, Sindh, Pakistan

Apr 2016 - Apr 2020

Customer Service Representative (Ii)

Avery Dennison

Karāchi, Sindh, Pakistan

Apr 2013 - Apr 2016

Customer Service Representative (I)

Karāchi, Sindh, Pakistan

May 2010 - Apr 2013
1 education record

Raza Noor education

FAQ

Frequently asked questions about Raza Noor

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What company does Raza Noor work for?

Raza Noor works for Avery Dennison Label and Packaging Materials.

What is Raza Noor's role at Avery Dennison Label and Packaging Materials?

Raza Noor is listed as Customer Service Executive at Avery Dennison Label and Packaging Materials.

Where is Raza Noor based?

Raza Noor is based in Karāchi, Sindh, Pakistan while working with Avery Dennison Label and Packaging Materials.

What companies has Raza Noor worked for?

Raza Noor has worked for Avery Dennison Label And Packaging Materials and Avery Dennison.

How can I contact Raza Noor?

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What schools did Raza Noor attend?

Raza Noor holds Bachelor Of Commerce from University Of Karachi.

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