As a Sales and Marketing Advisor for Guardian's Watchtower platform, I develop and execute strategies to drive market expansion and revenue growth. My role includes guiding the team, advising on sales/marketing strategies and strategic partnerships to enhance brand awareness and market reach in the cybersecurity compliance automation sector.

ArkCase, a wholly-owned subsidiary of Armedia, boasts an award-winning case management software solution. For more in-depth information, refer to the work description listed under Armedia.

Since 2018, as ArkCase CMS Sales and Marketing Lead, I've spearheaded revenue growth and channel sales strategies across diverse solutions, such as FOIA/Public Records, Legal, and Release of Information for Healthcare. I've partnered with major tech firms enhancing our platform's reach and functionality. My role also encompassed marketing management, from content and digital strategy to event coordination. By cultivating relationships with key partners like Amazon, Hyland and OpenText, I've uncovered new business opportunities. My leadership has contributed to massive YOY growth in ArkCase CMS ARR since 2019, surpassing sales targets.

I guided the founders in crafting the company's sales and marketing blueprint, pinpointing potential clientele and devising impactful messaging tactics. My collaboration in developing marketing materials and advocacy for digital marketing techniques amplified website traffic and lead generation.

As Ephesoft's Sales Director from 2016-2018, I steered channel and direct sales strategies for our enterprise prospects. I partnered globally, crafting go-to-market strategies that escalated partner count by over 120% in 9 months. I orchestrated initiatives alongside the marketing team, bolstering both partner relations and enterprise client engagement. My creation of a specialized healthcare package catered to our partners and healthcare prospects. In sync with business development, we built a pipeline for our data and analytics platform. My tenure was marked with securing major accounts, including M&T Bank and American Red Cross, leading to my recognition in the President's Club for FY2017.

I led a North American team to develop strategies that boosted software sales within Fortune 500 accounts. Collaborating with global partners, we executed joint go-to-market plans, generating valuable leads. Securing high-profile accounts like ANZ Bank, PWC, and Santander Bank were highlights of my tenure. By the 11th month of the plan year, I had achieved 155% of our targets, an accomplishment honored with a Chairman's Club award in November 2015.

In my role as a Sales Director, I spearheaded several Eastern US territories, supervising Regional Sales Managers, Sales Engineers, and Inside Sales Representatives. Tasked with driving software sales, we saw yearly growth between 32-53%, earning a consistent spot in the President's Club. Apart from team management, my individual contributions were also significant in landing large-scale and enterprise accounts.

In my role, I focused on nurturing and growing relationships with our top 100 clients. Collaborating with territorial teams, I identified key stakeholders and grasped their current solution deployments. By fostering ties with senior management, I understood each client's needs and future potential, pinpointing expansion opportunities within their departments. Collaboratively, we devised tailored strategies with the sales teams to introduce additional solutions. My strategy paved the way for business expansion, new revenue avenues, and steady growth, driving customer satisfaction.

In my role, I spurred sales revenue growth in the US Eastern region across various territories, supervising regional sales managers, solution architects, and inside sales to exceed our goals. My responsibilities also included sales generation and partner management through esteemed channel partners like RICOH, Microsoft, and OpenText. By imparting solution selling techniques and mentoring in customer-facing sales scenarios, I bolstered our channel partners' sales prowess.

As the driving force behind both channel and direct software sales in the Northeast region, I exceeded corporate sales targets and fostered significant growth in our software portfolio through diverse channel partners. By identifying untapped sectors such as healthcare and government, I substantially elevated sales revenue.My effective sales strategies led to significant wins in enterprise accounts like Deloitte, HSBC, and Walmart. This success hinged on a blend of activities from new customer prospecting to complex problem-solving, from overcoming customer objections to leading them to value-driven decisions. My approach ensured fulfillment of functional business group needs, coupled with IT endorsements, contributing to my consistent success.

I ensured seamless consulting services, personnel oversight, recruitment, and operational functionality. Serving both commercial and government clientele, I offered senior consulting and project management services. I implemented the corporate technical strategy, which involved product selection, service mix, and internal tech training. My role included ensuring service delivery within profitability guidelines to meet annual revenue and profit goals.I utilized expertise in Lotus Notes, Oracle, and VB/Microsoft SQL Server to manage client server application projects. Further, I directed the company's technical services using SureTrak and MS Project, while developing Lotus Notes applications integrated with our core software, DocuMentor®. I facilitated system enhancements by crafting functional specification documents and collaborating with customers. My responsibility also involved creating timely implementation schedules and resource tracking to ensure efficient system delivery and support services.

In my role as administrative and business development professional at a software and recruiting firm, I steered more than 20 consultants towards successful software development projects. I also developed and maintained Lotus Notes/Domino applications for clients such as Bell Atlantic, SAIC, and AT&T. My commitment to project efficiency, client satisfaction, and organizational value was a constant throughout my tenure.

In my role, I bolstered the EPA program office with analysis, design, and development tasks for financial reporting through Lotus Notes databases and workflow applications. I also facilitated Lotus Notes platform updates, administered the file server, and integrated the email server. With weekly reporting and system documentation under my remit, I ensured a seamless workflow. Furthermore, I navigated the Lotus Notes R4 migration process for numerous EPA departments, guaranteeing efficient transitions.

I offered analytical support for database challenges within the advertising sales group. My tasks encompassed crafting system requirements, conducting tests, overseeing maintenance, and ensuring production support. I further enhanced efficiency by developing Lotus Notes applications that simplified information sharing and management. I also fostered skill development by providing formal training sessions for internal employees.

As a team lead, I managed a dozen operators, ensuring the flawless function of our helpdesk. I allocated resources for mainframe processor complexes, facilitating benchmarks, client demos, and internal performance tracking. I also supervised VM and MVS operating systems within the Software Services and Support Organization. My role entailed resolving hardware and software issues for the Washington System Center Helpdesk. I contributed to script development and monitoring for the IBM product, PECOMON, and implemented REXX applications to boost productivity.