Razia Khan Email & Phone Number

Sydney, Nsw, Au

As a Lead Solution Consultant at Tableau, I work with key enterprise accounts to develop and implement effective data strategies. I offer technical advice and guidance on all aspects of data management, including data analysis, data visualization, and data governance. I also work closely with clients to assess their organization's data literacy and establish strong foundational structures to cultivate a data-driven culture. With a deep understanding of the unique challenges facing businesses today, I guide clients through complex data and cloud transformations, delivering data-driven solutions that enable them to achieve their goals.

As a Senior Sales Engineer at Rocket Software, I played a key role in driving growth for the company's in-house Business Intelligence tool in the Asia Pacific region. In addition to conducting product and company presentations, building a client base, and creating a tailored solutions portfolio across the APAC region, I also took an active role in training and coaching external businesses' sales engineers, sales teams, and management teams within the Asia Pacific region on our technical solutions. This involved equipping these teams with the knowledge and skills needed to fully leverage our products and solutions to their advantage.Furthermore, I closely collaborated with the development team to enhance the product's user experience and provided detailed needs analysis to prospects and partners, thereby driving sales and generating valuable recommendations. Additionally, I oversaw the evaluation process from proof of concept to implementation, working closely with the sales team to assess product fit and success probability across Rocket's products, which spanned data visualization, data integration, API modernization, Robotic Process Automation, and more.My extensive experiences have cultivated deep expertise in the BI and data space, covering a broad spectrum from sales and marketing to product management, development, and user experience design.

As a Solution Architect Channel Manager at Lexmark, I played a pivotal role in driving sales growth, establishing, and executing a comprehensive sales and technical training plan for our channel partners. Beyond that, I provided valuable mentorship and coaching, not only to sales teams but also to solution architects across APAC. I also served as the Lead Architect and effectively managed a team of solution architects across the Asia-Pacific region.My primary focus was leveraging my technical expertise in content and data management workflows to craft end-to-end solutions tailored precisely to meet the unique needs of businesses and customers. This involved active collaboration with our business partners, where I identified software opportunities and delivered expert technical consultation, complemented by solution demonstrations in collaboration with the channel sales team.Additionally, I worked in close partnership with senior leadership to identify revenue-generating strategies and opportunities aimed at fortifying our localized portfolio of solutions within the Asia-Pacific region.One of my most notable achievements in this role was the creation and successful execution of a comprehensive partner solutions program. In this capacity, my responsibilities expanded to encompass building, coaching, and leading a team of solution architects across the Asia-Pacific region. Through this program, we achieved remarkable success, generating and managing significant growth of Lexmark solutions within our partner base. The outcome has been increased revenue and a substantially stronger localized portfolio of solutions across the Asia-Pacific region, all of which was made possible through effective leadership and the successful execution of our partner program.

As an IBM Cognos Business Intelligence & Analytics expert, I bring extensive expertise in Cognos Enterprise Planning, Business Intelligence Platforms, TM1, and data management. With over 5 years of experience at IBM, I have worked on highly critical production environments, providing customized solutions to clients at both business and technical levels. My job duties have included working on customer escalations worldwide, collaborating closely with Account Managers and serving as the technical subject matter expert for all technical issues. Additionally, I have assisted IBM Tech Sales with Proof of Concepts (POC) and IBM Services in implementing and installing client environments in the Asia-Pacific Region. I have also liaised with Product Management and Development Teams, provided internal training and product demonstrations, and created and reviewed technical documents for internal IBM use or publicly shared on the Global IBM Knowledge Base Portal. My experience with data management has allowed me to bring a comprehensive approach to business intelligence solutions, ensuring optimal performance and value for clients. My strong performance, consistently receiving above-average customer satisfaction scores and achieving annual goals, reflects my dedication to providing exceptional service to clients.