▪ Full ownership of order fulfillment activities.▪ Administer customers’ specific legal and shipping requirements ▪ To optimize transportation cost & and other costs incurred for delivering the tyres.▪ Supervise timely invoicing for revenue recognition and ensuring to reach monthly sales target▪ Regularly assess processes and identify improvements using the PDCA process.▪ Order handing guidelines (OHG): Local OHG coach appointed.▪ Successfully implemented the Replenishment planning 2.0 project in CME▪ Identify and report Additional / unplanned costs ▪ Provide inputs for sea freight tender the whole region MEKSA per origin and destination port for annual shipping Tender process and review outcome▪ Negotiate with vendors to secure advantageous terms .▪ Ensuring regular team’s engagement with customers.▪ to support customer with their stock management and optimization.▪ Support customer Claim Management with plants ▪ Ensuring cost controlling mechanism is followed in all aspects of CSP operations▪ Ensuring to stick on minimum OR no Demurrage policy▪ Actively promote a team ethic and to provide a high standard of customer care and always promote company quality standards.▪ Responsible for weekly meetings and monthly Invoicing estimates.▪ Responsible for making and reporting provisions for next year.▪ Budgeting: prepare & provide operations variable cost input for next year.▪ Managing team of 4 Customer Supply Planners▪ Keeping team always engaged & motivated▪ Team development: mentoring / coaching / arrange or giving training to team▪ Delegation of tasks & workload management ▪ Team Performance evaluation and management.▪ Conflict Management.▪ Workload management▪ Ensuring proper support and resources for team for working independently and smoothly▪ Ensuring all shipments documentation is maintained for yearly Audits ▪ Contact point for operations internal and external Audits▪ Ensure Export control & Trade Compliance requirements

Tyre industry

• Managing overall supply chain activities (upstream & downstream) of Gigaset cordless Telephones & Gigaset Tablets to serve 17 countries in MEA & Indian subcontinent and APAC.• Devising inventory policy for the BU and setting up of inventory targets to ensure inventory Optimization• To lead & manage Demand planning meetings on monthly basis to reach one plan (12 months rolling of 200 SKUs) by ensuring all key stake holders’ buy-in• Managing supplies from Internal and external sources, strong follow-up with regional supply planning/Production• Process owner of Order processing, allocation plans & fulfillment, close coordination with supply centers ensuring on-time and in-full deliveries (CSL) and keep order-to-cash cycle under control• Selection of proper 3PL partners considering the cost, lead-time, and quality aspects and monitoring their performance as per the agreed SLA’s / KPIs• Assisting business by providing timely reports e.g. sales achievement vs. quarterly & yearly targets• Creation and Implementation of Order tracking system along with inbound and outbound status report• Reduction of logistics cost by 30% in year 2013-2014 by implementing new policies / WoW• Commercial: product bench-marking, pricing & Value chain mgmtACHIEVEMENTS: • Successfully created and implemented Inbound shipment process resulting error free and complete documentation & reduction in clearance time & extra cost• Streamline Scrapping and unsellable items process.• Create central customer database used for all logistics related info: documents requirement, nominated forwarder details, Payment terms, incoterms, VAS, labeling requirement, palletized / un-palletized etc. • Introducing Abnormal cost tracker recording all logistics related unusual cost and its monthly sign-off• Streamline customer complaint process, reverse logistics process to maximize customer satisfaction• Achieved 5 inventory turns per year and development of Supplier performance evaluation matrix

• Generating business forecast for rolling 12 months.• Managing inventory of around 250 SKUs to prevent excess stock and stock outs.• To lead & manage SIOP/ S&OP meetings on a monthly basis to validate forecast by ensuring all key stake holders (Sales, Marketing and Finance) are aligned.• Maintaining Inventory Targets & ensure timely availability of Products, close Coordination with suppliers• To produce statistical sales and demand forecasts• Updating SKU level forecast in the Integrated Planning system "APO (SAP)" on weekly & monthly basis.• Preparing SIOP sign-off report (Latest Estimation) for Top Management.• New Product Introduction (NPI), phase out & Material Master Data management.• KPI’s: forecast accuracy, Excess stock %, missed sales, CSL etc.ACHIEVEMENTS:• Successfully completed SAP FIL integration Project. (Integration of two kernel)• Awarded as Employee of the month for identifying & recovering unclaimed freight charges usd70k.• Successful completion and implementation of Operational excellence project by preparing and implementing different excel based tools to help improving customers’/distributors’ forecast errors as well as for internal operations.• Preparation of container optimization tool to efficiently manage resources. • Maintaining forecast accuracy scores within target on monthly basis. Achieved World’s (Philips) highest forecast accuracy scores three times in 2010.• Actively involved in implementing company-wide SIOP improvement Project (Sales, Inventory, Operations and Planning).• Review and improved demand planning & order desk processes to minimize missed sales.• Worked extensively on SKU Rationalization.• Helped & facilitate in resolving longstanding Supply related Issues in Oral healthcare (Sonicare) business.• Successfully manage project to establish new stock point in Netherlands.• involved in continuous development of team mates by helping them with useful hints in SAP

• Manage overall warehouse operations like Stock Reconciliation, Periodically Cycle Count, budgeting & controlling of cost.• Implement Quality Management initiatives• Managing network of logistics service providers, • Develop and maintain compliance with company’s guidelines. • Negotiation with Transporters• Scheduling, motivation and leadership of warehouse personnel• Close coordination with import, clearing & Order execution departments on daily basis for better scheduling of inbound & outbound logistics.• Workload Management with Cost Effective Manners.• Managing staff of 21 staff people including 6 Officers & other warehouse work force• Ensuring Security & Safety Controls.• Equipment maintenance.---------------------------------------------------------------------------------------------------------------b) Worked as Demand Planning OfficerMy responsibilities:• Managing inventory of Philips Domestic / Kitchen Appliances & Consumer Electronics items.• Facilitate Supply chain Audit controls. Conversant with procurement activities from Request for Quotation (RFQ) to Good receipt.• Liaise with sales & marketing / assembling dept. for efficient conduct of supply chain activities.• Maintaining Inventory levels optimized.• Making all arrangements of L/Cs & T/Ts to facilitate payments• Preparing and Sending Trade/Distributor stock analysis to top management.• Conversant with export & import documentation.• Well-versed with vendor management, development and performance evaluation.ACHIEVEMENTS:• Successfully SAP R/3 (MM) implementation in Philips Pakistan in 2007 and worked as a Project Team Member and a key user.• Trained successfully the end-users on SAP and complete compilation of process documentation and training materials.• Awarded as Hi-flyer in CL in 2006.