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A strategic techno-functional leader leading the design, development, and delivery of AI recommendation platforms, AI-driven ad-hoc analytics solutions, LLM-based AI chatbots, enterprise SaaS marketplace offerings, and multi-cloud-based enterprise applications. Launched and led company-wide digital transformation programs migrating legacy application architectures to modern cloud-based workloads, privacy regulation compliance across platforms, driving efficiencies by infrastructure, services consolidation, and development process automation.Career Highlights:- Pursuing a Ph.D. in Artificial Intelligence.• Led teams to develop an ad-hoc data analytics platform to generate key product and revenue insights using deep learning and large language models (LLMs) such as OpenAI, Llama 2, and Cohere. • Led teams to develop a recommendations platform to guide customers in configuring and generating efficient and relevant product orders. • Led teams to design and build an AI Helpdesk bot to receive user input and identify and perform relevant actions such as finding product documentation, managing support cases, and generating reports.• Led cross-functional program across Facebook and Instagram to continuously build and optimize the content ranking logic, including AI models to rank the content based on user interest and past interactions, identifying the top few content candidates that can be sent back to the user. The success of the program resulted in global watch time gain and users’ growth across both Facebook and Instagram application• Conceptualized & managed the team to build & deliver edge device management and operations portal to manage 1000+ edge devices per site. The product reduced service issues by over 65% during business hours through real-time monitoring and alerts for the support team. • Led concept-to-launch of AI/deep learning, edge computing-driven enterprise video analytics platform (CX Deep Fusion) to target a $3 billion video analytics market addressing school security, crowd management, and vehicle management use cases.• Analyzed data regularly to derive business insights on product usage patterns, user interaction behavior, successful transactions & user satisfaction ratings. These insights resulted in an over 40% increase in customer engagement. • Conceptualized & Designed architecture to decouple microservices and stream real-time data using stream processing services and messaging frameworks at the edge & cloud nodes.
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Technical Program ManagerMeta Nov 2024 - PresentMenlo Park, Ca, Us -
Technical Program ManagerCisco Jun 2023 - PresentSan Jose, Ca, Us• Led teams to develop an ad-hoc data analytics platform to generate key product and revenue insights using deep learning and large language models (LLMs) such as OpenAI, Llama 2, and Cohere. • Led teams to develop a recommendations platform to guide customers in configuring and generating efficient and relevant product orders. • Led teams to design and build an AI Helpdesk bot to receive user input and identify and perform relevant actions such as finding product documentation, managing support cases, and generating reports. • Developed and managed product roadmap and identified business requirements and critical use cases.• Established process for Epic user story lifecycle management, tracking incidents and defects. Conducted sessions on Agile Scrum best practices in managing sprints, throughput, velocity, and backlog -
Technical Program ManagerMeta Mar 2022 - Jun 2023Menlo Park, Ca, Us• Drove Ranking and Retrieval workstreams to build Content Recommendation flows for Facebook and Instagram. The work included refactoring 100+ generators and led to over 20% global watch time growth. • Controlled the privacy program to identify privacy concerns across the 13+ data stores and implement relevant logic to make the infrastructure privacy aware and comply with the regulatory requirements such as mandated by FTC, such as DMA, GDPR, CCPA and CPRA. • Defined and Tracked Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), leading and lagging metrics, technical product roadmap, and cross functional dependencies for 5+ major workstreams.• Headed a program to identify the performance and content freshness issues across the recommendation stack. • Collaborated with the cross-functional team to drive privacy audits for AI models validating user data storage, retention, data access, data minimization -
Technical Program ManagerNokia Oct 2020 - Mar 2022Espoo, Southern Finland, FiCultivated programs to implement modern scalable platforms consolidating legacy product and order management applications. Tracking the technical roadmap, sprint deliveries & cross functional dependencies with Engineering and Business teams on daily basis. Onboarding and facilitating vendor teams for product development and deliveries.• Analyzed application deployment architecture on Azure cloud, defined logic to assess application complexity to plan resources requirements, timeline for application migration.• Fostered the migration program to lift & shift, re-platform, rehost legacy applications on the Google Cloud Platform (GCP).• Designed and governed development, delivery of micro-services driven order orchestration platform.• Facilitated product infrastructure, delivery on Azure cloud platforms. Governing the Configure, Price and Quote (CPQ) project implementation and delivery on the Salesforce platform.• Planned and implemented Jira structure for the engineering team to plan, manage requirements and test cases. -
Product Delivery ManagerModerro Technologies Oct 2019 - Oct 2020UsFostered product deployment, support programs for North America customers. Engage with customers to capture feedback, resolve product concerns & drive expansions.• Analyzed data on a regular basis to derive business insights on product usage patterns, successful transactions & user satisfaction ratings. These insights resulted in over 40% increase in customer engagement.• Conceptualized and led team to design, develop & deliver edge device management and operations portal to manage 1000+ edge devices per site. • Aligned Cisco Remote Expert, Cisco Unified communication & contact center software and hardware deployment across 30+ sites for a large bank and health care provider in North America • Drove customer engagement to capture feedback and product experiences. • Participated in pre-sales meetings and business deals with the customers -
Solution Architect - Product ManagementCisco Sep 2017 - Sep 2019San Jose, Ca, UsShaped product life cycle and technical roadmap. Design and architect products and platforms. Lead cross-geographic, cross-functional team to plan, design, implement and deliver prototypes on cloud and on-prem Cisco UCS/Hyperflex stack.• Guided concept-to-launch of AI/deep learning, edge computing-driven enterprise video analytics platform (CX Deep Fusion) to target $3 billion video analytics market addressing school security, crowd management, vehicle management use cases. Technology deck: https://t.ly/TxvB.• Designed solution architecture and led team to develop and deliver apps, card service APIs, data reporting service platform for a Financial Institution generating $2M+ annual revenue within budget constraints.• Conceptualized, designed, implemented & demonstrated Circular Economy platform. Details: https://t.ly/CcSg.• Control discussions related to system architecture, firmware, API strategy and applications.• Regularly reviewed and responded to the RFP|RFI resulting in new customer acquisition and project approvals. -
Senior Technical LeaderCisco Sep 2015 - Sep 2017San Jose, Ca, UsSpearheaded entire gamut of operations including managing cross geo delivery and stakeholders to derive business scenarios and gap analysis collaborating with Agile Scrum Teams to deliver platform, features and modules. Design, drive and implement solutions, deployment architectures for SaaS, Edge computing, Cloud, Circular economy, IOT and Deep Learning-based use cases. Design, drive, integrate and demonstrate proof of concept and prototypes positively impacting sales opportunity wins.Research technical feasibility of the solution and present results to the engineering and business development teams and reviewed RFP|RFI document and developed responses resulting in new customer acquisition and project approvals -
Senior Lead Software EngineerCisco Dec 2012 - Dec 2015San Jose, Ca, UsDesign, drive, integrate and demonstrate proof of concept and prototypes positively impacting sales opportunity wins. Contribute to Technical Workshops planning to capture and assess technical and business requirements. Identify and examine infrastructure, platform, solution and software issues by providing prompt resolutions to the client. Schedule and conduct product training session for the sales and support teams improving product positioning and product usage experience -
Lead Software EngineerPaxterra Solutions Inc Nov 2011 - Nov 2012Bengaluru, InLead & manage team of engineers working on the projectsParticipate in customer engagement & requirement gathering workshopsAnalyze business & use case requirementsLead software delivery & versioningDesign deployment architecturesHire team membersDrive technical initiatives -
Lead Software EngineerGs Lab Jul 2009 - Oct 2011Lead & manage team of engineers working on global projectsBusiness analysis Lead software delivery & deployment supportLead defect triage sessionsConduct technical trainings & initiatives
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Sqa EngineerSymantec Jul 2006 - Sep 2008San Jose, California, UsProjects: VPM, VCM, SVF & NetbackupDevelop data management, test bed management & automation scriptsDevelop Test plan, Test Strategy, test cases and test data collection templatesEstimate and Plan resource availability & assignmentGuide and implementing Automation test frameworkDevelop & Maintain sprint backlog and burn down sheetExecute virtual machine support tests against VMware ESX and GSX serversExecute functionality, UI (CLI, GUI & MUI) tests across Windows, Linux, Solaris, AIX & HP-UX platforms Execute compatibility tests against various productsExecutes tests against storage arrays for emerging technologies(SMIS, CIM & WBEM)Execute license validation & regression testsParticipated in hardware platform certification testsCoordinate test execution effort across cross geographic teamsReview Functional Specs, Test plans & test casesParticipate in validating user escalations & patch fixesParticipate in knowledge sharing sessions including TOI & group level trainingsParticipated in Bug hunt eventLed efficient lab management effort with test bed setupImplemented test management system (Test Link) -
Senior Software Test EngineerApplabs Dec 2005 - Jul 2006Lead entire project execution (Technical aspects)Developed test cases & automation test scriptsExecuted functional, load and performance test casesAuthored project completion report, induction document & quality process documentsInvolved in solving various test bed platform related issuesInstrumental in setting up local test bed environment simulating customer setupConducted training session on QA, Networking & Operating systems. Received 4.6/5.0 rating.Earned Technology Innovation award for implementing knowledge sharing systemEarned Star performer of the month award
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Software Test EngineerNovell Mar 2005 - Dec 2005Provo, Ut, UsProjects: Novell Access Manager & Secure VPNDeveloped test strategy documents for performance, reliability, load & stress use casesDeveloped shell scripts to test performance and reliabilityExecuted performance, stress, load and reliability tests against Windows and Linux platformsInvolved in setting up common server infrastructure poolLab management & machine distribution for the team membersEarned First prize in group test conference presentations -
Technical EngineerBharti Airtel Sep 2003 - Mar 2005Gurgaon, Haryana, InDeveloping and implementing security scripts.Testing various products for DSL Technologies.Conducting training session on various DSL products and security aspects.Configuration of Routers, Bridges & various Switches.Network Setup & Validation.Setting up, configuring & troubleshooting LAN/WAN/VLAN/VOIP networks.Configuration of various TCP/IP services like FTP, Telnet, DHCP and DNS
Razikh Ulla Skills
Razikh Ulla Education Details
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Capitol Technology UniversityArtificial Intelligence -
Washington State UniversityGeneral -
Visvesvaraya Technological UniversityComputer Science
Frequently Asked Questions about Razikh Ulla
What company does Razikh Ulla work for?
Razikh Ulla works for Meta
What is Razikh Ulla's role at the current company?
Razikh Ulla's current role is Technical Program/Product Manager - AI.
What is Razikh Ulla's email address?
Razikh Ulla's email address is ra****@****kia.com
What schools did Razikh Ulla attend?
Razikh Ulla attended Capitol Technology University, Washington State University, Visvesvaraya Technological University.
What are some of Razikh Ulla's interests?
Razikh Ulla has interest in Disaster And Humanitarian Relief, Animal Welfare, Children, Environment.
What skills is Razikh Ulla known for?
Razikh Ulla has skills like Test Automation, Testing, Test Planning, Software Quality Assurance, Linux, Perl, Manual Testing, Shell Scripting, Unix, Performance Testing, Regression Testing, Networking.
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