Razikh Ulla Email & Phone Number

Menlo Park, Ca, Us

San Jose, Ca, Us

• Led teams to develop an ad-hoc data analytics platform to generate key product and revenue insights using deep learning and large language models (LLMs) such as OpenAI, Llama 2, and Cohere. • Led teams to develop a recommendations platform to guide customers in configuring and generating efficient and relevant product orders. • Led teams to design and build an AI Helpdesk bot to receive user input and identify and perform relevant actions such as finding product documentation, managing support cases, and generating reports. • Developed and managed product roadmap and identified business requirements and critical use cases.• Established process for Epic user story lifecycle management, tracking incidents and defects. Conducted sessions on Agile Scrum best practices in managing sprints, throughput, velocity, and backlog

Menlo Park, Ca, Us

• Drove Ranking and Retrieval workstreams to build Content Recommendation flows for Facebook and Instagram. The work included refactoring 100+ generators and led to over 20% global watch time growth. • Controlled the privacy program to identify privacy concerns across the 13+ data stores and implement relevant logic to make the infrastructure privacy aware and comply with the regulatory requirements such as mandated by FTC, such as DMA, GDPR, CCPA and CPRA. • Defined and Tracked Objectives and Key Results (OKRs), Key Performance Indicators (KPIs), leading and lagging metrics, technical product roadmap, and cross functional dependencies for 5+ major workstreams.• Headed a program to identify the performance and content freshness issues across the recommendation stack. • Collaborated with the cross-functional team to drive privacy audits for AI models validating user data storage, retention, data access, data minimization

Espoo, Southern Finland, Fi

Cultivated programs to implement modern scalable platforms consolidating legacy product and order management applications. Tracking the technical roadmap, sprint deliveries & cross functional dependencies with Engineering and Business teams on daily basis. Onboarding and facilitating vendor teams for product development and deliveries.• Analyzed application deployment architecture on Azure cloud, defined logic to assess application complexity to plan resources requirements, timeline for application migration.• Fostered the migration program to lift & shift, re-platform, rehost legacy applications on the Google Cloud Platform (GCP).• Designed and governed development, delivery of micro-services driven order orchestration platform.• Facilitated product infrastructure, delivery on Azure cloud platforms. Governing the Configure, Price and Quote (CPQ) project implementation and delivery on the Salesforce platform.• Planned and implemented Jira structure for the engineering team to plan, manage requirements and test cases.

Us

Fostered product deployment, support programs for North America customers. Engage with customers to capture feedback, resolve product concerns & drive expansions.• Analyzed data on a regular basis to derive business insights on product usage patterns, successful transactions & user satisfaction ratings. These insights resulted in over 40% increase in customer engagement.• Conceptualized and led team to design, develop & deliver edge device management and operations portal to manage 1000+ edge devices per site. • Aligned Cisco Remote Expert, Cisco Unified communication & contact center software and hardware deployment across 30+ sites for a large bank and health care provider in North America • Drove customer engagement to capture feedback and product experiences. • Participated in pre-sales meetings and business deals with the customers

San Jose, Ca, Us

Shaped product life cycle and technical roadmap. Design and architect products and platforms. Lead cross-geographic, cross-functional team to plan, design, implement and deliver prototypes on cloud and on-prem Cisco UCS/Hyperflex stack.• Guided concept-to-launch of AI/deep learning, edge computing-driven enterprise video analytics platform (CX Deep Fusion) to target $3 billion video analytics market addressing school security, crowd management, vehicle management use cases. Technology deck: https://t.ly/TxvB.• Designed solution architecture and led team to develop and deliver apps, card service APIs, data reporting service platform for a Financial Institution generating $2M+ annual revenue within budget constraints.• Conceptualized, designed, implemented & demonstrated Circular Economy platform. Details: https://t.ly/CcSg.• Control discussions related to system architecture, firmware, API strategy and applications.• Regularly reviewed and responded to the RFP|RFI resulting in new customer acquisition and project approvals.

San Jose, Ca, Us

Spearheaded entire gamut of operations including managing cross geo delivery and stakeholders to derive business scenarios and gap analysis collaborating with Agile Scrum Teams to deliver platform, features and modules. Design, drive and implement solutions, deployment architectures for SaaS, Edge computing, Cloud, Circular economy, IOT and Deep Learning-based use cases. Design, drive, integrate and demonstrate proof of concept and prototypes positively impacting sales opportunity wins.Research technical feasibility of the solution and present results to the engineering and business development teams and reviewed RFP|RFI document and developed responses resulting in new customer acquisition and project approvals

San Jose, Ca, Us

Design, drive, integrate and demonstrate proof of concept and prototypes positively impacting sales opportunity wins. Contribute to Technical Workshops planning to capture and assess technical and business requirements. Identify and examine infrastructure, platform, solution and software issues by providing prompt resolutions to the client. Schedule and conduct product training session for the sales and support teams improving product positioning and product usage experience

Bengaluru, In

Lead & manage team of engineers working on the projectsParticipate in customer engagement & requirement gathering workshopsAnalyze business & use case requirementsLead software delivery & versioningDesign deployment architecturesHire team membersDrive technical initiatives

Lead & manage team of engineers working on global projectsBusiness analysis Lead software delivery & deployment supportLead defect triage sessionsConduct technical trainings & initiatives

San Jose, California, Us

Projects: VPM, VCM, SVF & NetbackupDevelop data management, test bed management & automation scriptsDevelop Test plan, Test Strategy, test cases and test data collection templatesEstimate and Plan resource availability & assignmentGuide and implementing Automation test frameworkDevelop & Maintain sprint backlog and burn down sheetExecute virtual machine support tests against VMware ESX and GSX serversExecute functionality, UI (CLI, GUI & MUI) tests across Windows, Linux, Solaris, AIX & HP-UX platforms Execute compatibility tests against various productsExecutes tests against storage arrays for emerging technologies(SMIS, CIM & WBEM)Execute license validation & regression testsParticipated in hardware platform certification testsCoordinate test execution effort across cross geographic teamsReview Functional Specs, Test plans & test casesParticipate in validating user escalations & patch fixesParticipate in knowledge sharing sessions including TOI & group level trainingsParticipated in Bug hunt eventLed efficient lab management effort with test bed setupImplemented test management system (Test Link)

Lead entire project execution (Technical aspects)Developed test cases & automation test scriptsExecuted functional, load and performance test casesAuthored project completion report, induction document & quality process documentsInvolved in solving various test bed platform related issuesInstrumental in setting up local test bed environment simulating customer setupConducted training session on QA, Networking & Operating systems. Received 4.6/5.0 rating.Earned Technology Innovation award for implementing knowledge sharing systemEarned Star performer of the month award

Provo, Ut, Us

Projects: Novell Access Manager & Secure VPNDeveloped test strategy documents for performance, reliability, load & stress use casesDeveloped shell scripts to test performance and reliabilityExecuted performance, stress, load and reliability tests against Windows and Linux platformsInvolved in setting up common server infrastructure poolLab management & machine distribution for the team membersEarned First prize in group test conference presentations

Gurgaon, Haryana, In

Developing and implementing security scripts.Testing various products for DSL Technologies.Conducting training session on various DSL products and security aspects.Configuration of Routers, Bridges & various Switches.Network Setup & Validation.Setting up, configuring & troubleshooting LAN/WAN/VLAN/VOIP networks.Configuration of various TCP/IP services like FTP, Telnet, DHCP and DNS

Doctor Of Philosophy - Phd, Artificial Intelligence

Master Of Business Administration - Mba, Marketing/Marketing Management, General

Bachelor Of Engineering (B.E.), Computer Science