Razi Rahman

Razi Rahman Email and Phone Number

Head of Service Delivery @ Sharpy Technologies
Karachi, PK
Razi Rahman's Location
Karāchi, Sindh, Pakistan, Pakistan
Razi Rahman's Contact Details

Razi Rahman work email

Razi Rahman personal email

About Razi Rahman

Career Objective Provide quality solutions to complex business needs within budget and tight schedules and ensure that Customer achieve satisfactory results which enhance productivity and increase efficiency. Combining business-driven objectives with technology, creating strategic and tactical direction focused on minimum investment and realistic solutions. Expertly plan and coordinate tasks within quality standards and budgetary requirements. Propose and Plan system improvements to increase productivity and efficiencies. My experience as Project Manager / Sr. Consultant for IT Advance Infrastructure, Messaging & Collaboration and delivering Information Technology Solutions helps quickly understand the needs and pain areas of the customer I engage with, which helps me to do gap analysis and offer right solutions to address the core issues and optimize the existing infrastructure and also provide flexibility for enhancements and provides solutions in-line with Infrastructure Optimization Model. Diverse IT experience with right mix of technology and business knowledge, looking forward to continue making a significant contribution leading Presales technical team, motivating teams and maintaining both internal and external stakeholder relationships.Specialties: 5+ Yrs of exp. in Salesforce (Service Cloud, Marketing Cloud)15+ yrs of exp. in IT Consultancy and Project Management (Presales, Design, Implement,Testing,Monitoring, PM & Reporting)Product & Solutions Presales and Implementation: CMR Salesforce Service Cloud, Private Cloud, Hyper-V failover clustering, High availability and Business continuity solutions for System Center, Active Directory,ISA,Exchange, EV, SAV, Backup solutions.Major Clients I worked for Abbott, ARAMCO,National Commercial Bank, Saudi Fransi Bank, Al Rajhi Bank, GOTEVOT, Saudi Post, STC, Mobily,Saudi Cement, Al Arkan Steel.Servers and Storage Presales and Sizing : COMPAQ, DELL, HP, IBM, NETAPP, EMCNetwork Devices Presales: Symantec, Sonicwall, HP, F5, Tandberg, Polycom

Razi Rahman's Current Company Details
Sharpy Technologies

Sharpy Technologies

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Head of Service Delivery
Karachi, PK
Employees:
6
Razi Rahman Work Experience Details
  • Sharpy Technologies
    Head Of Service Delivery
    Sharpy Technologies
    Karachi, Pk
  • Business Solutions & Services (Bss)
    Data Analyst Consultant - Salesforce
    Business Solutions & Services (Bss) Jan 2018 - Present
    Karāchi, Sindh, Pakistan
    Responsibilities:• Providing CRM Salesforce – Level 1,2,&3 support • Prompt resolution of issues and qualitative service delivery within SLA.• Implement & Support for Case Management, Enterprise Territory Management, User Management (Role/Profile),Standard / Custom Report, Dashboard, Data De duplication, Document Processes/issues/Errors etc.• Implement & Manage Approval processes / Workflow / Process Builder / QA & UAT • Salesforce Module Training & Preparing Guides for User and Admins,• Manage Massive Data Loading (Insert/Update) of data trough Data Loader / Import wizard• User Testing and Quality Assurance.
  • Abbott
    Project Coordinator - Salesforce / Business Analyst
    Abbott Nov 2015 - Dec 2017
    As Project Coordinator - Salesforce / Business Analyst I am responsible for managing Abbott Pakistan Field Force's Targets Data so that their daily activities can be monitored and reported accurately to management.Analyzing system's data and provide support to Business. Working on Cloud Computing CRM Salesforce.com Solution and responsible for Data cleansing & Data DE duplication, without compromising its fidelity or integrity.
  • Al Suwaidi
    Sr. Infrastructure Specialist
    Al Suwaidi Sep 2008 - Oct 2015
    Khobar, Ksa
    Sr. Infrastructure Specialist for Al-Suwaidi Group, I am part of Research and Development team which cater AL-Suwaidi holding company's IT solutions. Based on group’s business requirement as a team I recommend solutions and do technical evaluation and put up the recommendations to the IT Board of AL-Suwaidi group. As Sr. Infrastructure Specialist I am also responsible for Presales, Design and Implementation of the IT Projects, and Project Management also extend support to IT infrastructure team. I also do engage as Pre-Sales/Post-Sales Technical Consultant for external Customers, and do technical presentations / technical discussions / gap analysis / Infrastructure Optimization / design and implement infrastructure projects, migration projects and upgrade projects for Microsoft solutions.I do Pre-Sales for Network and Storage solutions : Sonicwall, F5, NetApp, Cisco, Tandberg, Polycom and Servers sizing
  • Techaccess Pakistan
    Manager Technical (Microsoft & Symantec)
    Techaccess Pakistan Sep 2005 - Sep 2008
    Islamabad, Pakistan
    As Manager Technical -Microsoft & Symantec of Techaccess Pakistan I am responsible of managing technical resources / projects / Project related issues all over Pakistan, which include Karachi, Islamabad and Lahore. Other responsibilities include build skilled technical resources and train them for future projects.Major Clients are Telenor Pakistan, Warid Telecom, UPhone, PTCL and Government sector. Solutions based on SUN and IBM Blade servers.
  • Arabic Computer Systems
    Systems Consultant
    Arabic Computer Systems Oct 1999 - Sep 2005
    Riyadh , Ksa
    As Systems Consultant - of Arabsoft-ACS I was responsible of Design and Implementation of Microsoft infrastructure solutions . I was also the Project Manager for the Projects. Managing project related issues and post project support issues. Other responsibilities include building strong relationship with customers, Presenting solutions and engage in Pre-sales activities, conduct POC, do gap analysis, Identify Pain areas and map them to Solutions which can eliminate or reduce client’s pain and enhance productivity and efficiency.Pre-Sales of Servers and Sizing servers for prososed solution for Compaq, HP, Acer, Dell, IBM. Also have done Rack Server mounting and commissioning.
  • Orix Leasing Pakistan Limited
    Network Support Engineer – Isd
    Orix Leasing Pakistan Limited Jul 1997 - Sep 1999
    As Network Support Engineer i was responsible for managing network and providing support to users which include desktop support and software support.

Razi Rahman Skills

Private Cloud Virtualization Hyper V Microsoft Virtual Server High Availability Clustering High Availability Architecture Business Continuity Planning Microsoft Exchange 2010 Active Directory Microsoft System Center Solutions Tmg Vmware Esx Project Management Project Planning And Delivery Soultion Architecture And Implementation Microsoft Exchange Backup Solutions Testing Isa System Monitoring Microsoft Servers Architecture Architectures Business Continuity High Availability Disaster Recovery Microsoft Technologies Windows Server Storage Area Networks Pre Sales Infrastructure Data Center Cluster Management Network Administration Networking San Servers Storage System Deployment Vmware

Razi Rahman Education Details

Frequently Asked Questions about Razi Rahman

What company does Razi Rahman work for?

Razi Rahman works for Sharpy Technologies

What is Razi Rahman's role at the current company?

Razi Rahman's current role is Head of Service Delivery.

What is Razi Rahman's email address?

Razi Rahman's email address is ra****@****ott.com

What schools did Razi Rahman attend?

Razi Rahman attended Karachi University.

What skills is Razi Rahman known for?

Razi Rahman has skills like Private Cloud, Virtualization, Hyper V, Microsoft Virtual Server, High Availability Clustering, High Availability Architecture, Business Continuity Planning, Microsoft Exchange 2010, Active Directory, Microsoft System Center Solutions, Tmg, Vmware Esx.

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