Akm Raziul Islam Email & Phone Number

Mountain View, Ca, Us

Seattle, Wa, Us

- Partner with customers, AWS Sales, Professional Services, Solutions Architects, AWS Partners and Product Teams to drive Database and qualifying application modernizations through Database Freedom workshops- Identify business drivers for DB & Analytics modernizations, discovered technical roadblocks for migrations and provided end to end migration solutions to customers - Provide Architectural Design and best practices for Amazon native Database and Analytics services to meet customer’s RPO , RTO and business SLA- Analyze customer’s onprem Enterprise DB & Analytical workloads for modernization complexity and estimated efforts to migrate to the Cloud - Work as a trusted migration advisor for customers and partners for their Database & Analytics workloads migrations to the cloud- Partner with customer developers in assisting with enterprise DB and analytics code and functionalities conversion to AWS native services- Review DB blog submissions, provide technical recommendations on the Database Blog Advisory Board

Seattle, Wa, Us

- Engage with Solution Architects, Account Managers, and TechBDs to define a Database & Analytics Engagement strategy for WWPS key accounts.- Work with WWPS customers defining their Data warehouse modernization path, Database consolidation, guide them through the AWS Database & Analytics migration and adoption phase for their licensed on-prem databases & Analytics.- Assist Customer with review of possible deployment patterns on AWS Services. (e.g., re-hosting,refactoring, revising, rebuilding and replacing) and provide guidance and best practices for migrations from on premise data centers to AWS.- Identify motivators for cloud DB & Analytics adoption, unlock Enterprise challenges and provide migration paths for Enterprise Applications.- Provide Architectural Design and best practices for Amazon Aurora to meet customer’s RPO , RTO, and daily maintenance operations such as DDL change and ETL requirements.- Architect and design analytical platform to support batch, interactive and stream workloads on AWS.- Conduct data migration workshops for WWPS customers. - Review DB blog submissions, provide technical recommendations on the Database Blog Advisory Blog.

Seattle, Wa, Us

- Assist customers to enable cloud transformation including data strategy, cloud migration, database and analytics.- Work with large scale customers addressing their Cost Reduction, Defining Migration Path, consolidation, Help and Guide them through the AWS migration and adoption phase.- Provide expertise and enterprise solutions to AWS customers and partners for AWS database and analytics platform adoption.- Architect and design analytical platform to support batch, interactive and stream workloads on AWS.- Conduct workshops at customer sites and internally at AWS.- Create and publish reusable artifacts internally and externally for Cloud adoption, migration and architect best practices.

Seattle, Wa, Us

- RDS Subject Matter Expert for Global Database profile focusing on MySQL, PostgreSQL, Amazon Aurora.- Escalation point of contact for strategic, high profile, sensitive and Enterprise customers for their Database Migrations, Architecture Reviews, and Performance Analysis and Tuning.- Identifying technical trends and contact drivers in order to improve our services for our customers.- Deliver specialized Database sessions to experienced Engineers, Technical Account Managers, and Solutions Architects in the Virginia Location. - Work with Solutions Architects and Professional Services Team in delivering Best Architectural overview and Database Migrations content for their customers. - Product launch stakeholder for Amazon Aurora PostgreSQL , globally leading the launch initiative from the support organizations and working as a liaison between the Service team and the Support team. - Occasionally work on high severity customers' cases on their production database issues (MySQL, SQL Server, Oracle PostgreSQL, Redshift, and DMS) in AWS infrastructure.

Seattle, Wa, Us

- Responsible for supporting and troubleshooting production databases for hundreds of major international corporations on a large-scale, with geographically diverse environments.- Perform on-demand support for MySQL, SQL Server, Oracle and PostgreSQL database in AWS infrastructure.- Interact with customers, resolving database engine and system/infrastructure-related issues and providing guidance on systems architecture, migration, best practices, and performance tuning as needed.- Work directly with Amazon Web Service Technical Account Managers and interact with leading engineers around the world to help reproduce and resolve unique customer issues.- Responsible for Supporting AWS Services such as EC2, RDS and Redshift customers at all levels via web case, live call/chat. - Development of new training content, updating existing content and delivering RDS training to new and experienced engineers in Virginia location.

Omaha, Nebraska, Us

Omaha, Nebraska, Us

Responsible for providing software and hardware support for the college of IS&T.Manage the Systems Office student employees, assigning tasks and verifying completion.Assist supervisors in managing and maintaining all IT Systems components and servers for the College of IS&T.Assist student employees in creating and maintaining user accounts, organizational units and groups in Active Directory for the College of IS&T.Provide technical information to faculty members and Graduate Assistants with IT-related questions and requests.Escalate purchasing order of hardware and software for faculty and staff to Director of IT.Collaborate with supervisors in building and installing developmental servers for various research projects in the College of IS&T. Assist supervisors in designing and implementing various long time Linux-based projects.Keep track of Linux based projects through documentation and as directed by the supervisor.Responsible for writing documentation of day-to-day Linux and windows based maintenance activities. Update Systems office documentation and knowledgebase as needed. Communicate with other departments in the University for different collaboration efforts.

Omaha, Nebraska, Us

Created and maintained user accounts, organizational units and groups in Active Directory for College of IS&T.Provided technical support, education and training for faculty, staff and students.Created images and software packages for deployment to the College of IS&T computer labs.Performed software installation, upgrades, troubleshooting, and maintenance on College of IS&T Linux servers.Participated in the design, implementation, and testing of short special projects involving the College of IS&T research labs and the Cluster Computing Facility.

Omaha, Nebraska, Us

Troubleshot PC and MAC failure issues including software installation and upgrades for UNO Arts and Science departments including International Studies department.Provided support to Hi-Tech classroom instructors.Maintained domain users for various UNO Arts and Science departments including the International Studies department.Installed and maintained network printers.Monitored and managed client PCs using Altiris Deployment Solutions.Wrote VBScript module to enforce domain policy in UNO IS managed PCs.

San Jose, Ca, Us

Restored normal State IT service operations quickly to minimize the adverse impact on business operations.Facilitated communication among internal teams during service outage for faster issue resolution.Coordinated geographically dispersed teams through Cisco’s Meeting Place conferencing application.Annotated all pertinent details into the Network Operations Center, Remedy and Incident Management tickets according to ITIL standards.Worked with all organizational levels facilitating and managing known issues throughout their life cycle.

Setup Client/Server configuration using Windows Server 2003.Installed and administered Linux (Ubuntu) on a machine. Created GPOs in a Windows Server 2003 Active Directory for various administrative tasks.Installed Altiris in a server environment and deployed images.

Omaha, Nebraska, Us

Assisted the College of Public Affairs department with computer hardware and software issues.Performed hardware and software installation including erasing data, troubleshooting computer problems, and with setting up and troubleshooting network printers.

Master'S Degree, Management Information Systems

B.S., Management Information Systems, Computer Science