- Conducted comprehensive software testing across various platforms and devices to ensure optimal user experiences.- Identified and reported critical bugs, contributing to a reduction in customer complaints by 60%.- Collaborated with development teams to prioritize bug fixes based on their potential impact and severity.- Developed and maintained detailed test plans and documentation, ensuring consistency and traceability throughout the QA process.- Performed regression tests after code changes to verify application stability and functionality.- Contributed to continuous improvement efforts through regular feedback sessions and participation in retrospectives.- Worked closely with project management to track progress against release deadlines while maintaining high standards for quality.