Developing and implementing initiatives to promote a positive workplace culture, such as equality, diversity and inclusion programs, employee recognition programs and wellness initiatives.Measuring and analysis of employee engagement to identify trends and opportunities for improvement.Working closely with senior management and leaders to develop strategies to address employee feedback and improve the overall employee experience.Planning and executing employee events and activities, such as team-building events, volunteer activities, social events and fundraising. Partnering with other HR teams to ensure that the company's policies and practices are aligned with the company's culture and values.

Generating sales and revenue for the business by engaging with clients through outbound calls in the property industry.

£1.1m turnover store Daily operations of the store and managed a team of 6 to ensure that our customers received exceptional service. Managing stock levels, to implementing effective sales strategies and maintaining a clean and organised store environment all while winning highest growth in sales for our sector in 2012.Strong leadership and communication skills, as I was responsible for training and coaching our people, delegating tasks, and resolving any issues that arose within the team. Valuable experience in customer service, as I worked closely with customers to provide them with product recommendations, answer their questions, and handle any concerns or complaints.

£1.3m turnover store

£1m turnover store

Award winning branch for highest growth in sales for 250k turnover store in 2012

£1m turnover store Present and demonstrate products to customers, emphasising key benefits and features especially around the community fair trade ethics The Body Shop is known for. Building and maintaining strong relationships with customers gaining loyalty through membership and hosting external events. Develop and implement effective sales strategies to meet or exceed sales targets. Maintain up-to-date knowledge of industry trends, competitors and new product developments.