Manzar Abbas Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Led airfreight cargo operations with a focus on minimizing handling irregularities, improving operational productivity, and ensuring compliance with safety and regulatory standards. Oversaw day-to-day office, warehouse, and ramp operations, monitoring GHC performance and maintaining appropriate staffing levels to ensure smooth operations. Certified as a Weight and Balance Specialist for regional NCA Americas, with additional certification as a Dangerous Goods Specialist, ensuring the highest standards in cargo safety and compliance.* Reduced cargo handling irregularities by 20% through the implementation of detailed checklists and enhanced staff communication and coaching.* Improved operational productivity by proposing new staff roles and initiatives, effectively minimizing downtime and streamlining daily tasks.* Contributed to a positive increase in on-time performance (OTP) by developing timely checklists that ensured all necessary procedures were completed efficiently.* Ensured ramp operations were conducted in compliance with all Standard Operating Procedures (SOPs), with a focus on safe and secure aircraft loading.* Enhanced compliance during TSA's implementation of 100% cargo screening by providing thorough staff training, ensuring a clear understanding of the regulations, and equipping teams with detailed guides for use during acceptance procedures, mitigating potential irregularities.* Maintained zero TSA and Dangerous Goods irregularities throughout tenure by ensuring strict adherence to safety and regulatory protocols.* Conducted regular inventory control audits, improving cost management and resource allocation.* Achieved zero safety incidents related to violations of Standard Operating Procedures (SOP), exemplifying a commitment to maintaining a safe and compliant operational environment.

Chicago, Illinois, United States

Cargo Ops/Customer Service Specialist | Alliance Ground International – Chicago (2020-2021)Managed logistics and customer service operations for international cargo shipments, ensuring timely deliveries and regulatory compliance. Coordinated with airlines, customers, and the warehouse team to ensure smooth day-to-day operations, while managing customs clearances, trucking arrangements, and compliance checks.* Developed and implemented process improvements that significantly reduced delivery and pickup times, enhancing operational efficiency.* Prepared export flight documentation in strict compliance with CBP and IATA Dangerous Goods Regulations, ensuring accurate and compliant shipments.* Coordinated RFS trucking for import cargo, obtaining competitive quotes from trucking companies and ensuring seamless transportation.* Managed customs clearances through the ACE/AMS system, ensuring smooth processing and compliance with federal regulations.* Communicated with brokers and forwarders to facilitate cargo movements, providing timely updates and resolving issues quickly.* Monitored weight and balance checks for overweight or underweight cargo to ensure compliance with safety standards.* Maintained accurate records and documentation, ensuring all paperwork was properly completed and checked for accuracy.

Bachelor'S Degree, Cybersecurity

Bachelor'S Degree, Data Science

Completed coursework toward a Data Science degree prior to transferring to SNHU. Dean's Scholarship (2021)

High School Diploma

High School Diploma, Pre-Engineering

Prior to transferring to Niles North High School, Skokie, Illinois.