Customer Ip Network Specialist
CurrentResponsible for the installation, maintenance, and repair of fiber optic cable systems and network equipment within corporate environments. Ensures optimal network performance by troubleshooting and resolving complex network issues while providing exceptional customer service.Responsibilities:- Conduct site surveys to assess fiber optic and network infrastructure requirements.- Install, configure, and terminate fiber optic cables in accordance with industry standards… Show more Responsible for the installation, maintenance, and repair of fiber optic cable systems and network equipment within corporate environments. Ensures optimal network performance by troubleshooting and resolving complex network issues while providing exceptional customer service.Responsibilities:- Conduct site surveys to assess fiber optic and network infrastructure requirements.- Install, configure, and terminate fiber optic cables in accordance with industry standards and company procedures.- Install, configure, and troubleshoot network equipment such as routers, switches, and wireless access points.- Perform fiber optic and network testing, certification, and documentation to ensure network integrity.- Troubleshoot and resolve fiber optic and network issues, including equipment failures, connectivity problems, and performance degradation.- Coordinate with network engineers and IT teams to identify and implement network improvements.- Provide on-site technical support to clients, addressing their fiber optic and network-related concerns.- Maintain accurate records of installation, maintenance, and repair activities.- Adhere to safety protocols and company policies.- Stay updated on industry trends and advancements in fiber optic and network technology. Show less