Fullstack Developer
Current- Developed customer-facing and internal web applications using React, TypeScript, Node.js, Express, MySQL, AWS tools and ELK stack, leveraging Agile methodologies.- Solely led and implemented a customer support center integrating Twilio, React.js and Node.js, resulting in improved customer satisfaction ratings and higher team manager satisfaction.- Built custom analytics tools using D3.js and implemented Kibana/Opensearch dashboards utilized by the management team for data-driven decision making.- Optimized and enhanced the company's custom ERP tool, implementing features that improved cross-team efficiency.- Identified and resolved a critical memory leak issue, preventing costly downtime that would result in thousands of dollars of lost revenue per minute.- Coordinated with cross-functional teams throughout the software development life cycle.