Razvan Minescu Email & Phone Number

Bucharest, Bucharest, Romania

Audit project for Ericsson - responsible for on-site installation verification via video call together with the on-site field team to ensure that the installation complies with the standards required by the customer. (3 years - full time/part time)Common DCN Project for Telefonica - responsible for the implementation of the new DCN configuration swapping old routing protocols with new ones and reconfiguring the transmission network to new aggregation points. I did also software upgrade for multiple vendor microwave network elements. ( 2 years - full time)Router Swap Planning Project - responsible for router swap planning according to customer requirements (1 year - full time)

Berlin, Berlin, Germany

Back Office Transmission Access Engineer for Telefónica Germany:* Provide 2nd level maintenance and restoration for the transmission nodes (SDH, PDH, ATM, ETH, Microwave, DWDM);* Perform detail alarm analysis for transport network during configuration of transmission trails;* Configuration of transmission trails for diferent type of access nodes (GSM, UMTS, LTE) or bussines customers.* Maintaining a collaborative relationship with planning and deployment departments to find faster solutions for inconsistencies from network.* Supervision of Microwave Swaps from old equipments like SRAL or SIAE Alc Plus to new equipments like Huawei (RTN series), SIAE AlcP2e etc.* Providing support for field engineers at cabling and installing equipments* Reestablish DCN solutions by reconfiguring it with static routes

Bucharest, Romania

1st Line Operations of Vodafone Network in a multi-vendor and maintains Vodafone Germany Network, dispatches field and 2nd line personnel, performs periodically reports and follow up in order to reach the agreed Network and NOC KPI’ and corrective first level troubleshooting ensuring quality and continuity of service and the restoring time for Vodafone Germany Network collaboration with 2nd Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults.Key accountabilities and decision ownership:- 24h/7days monitoring of the Vodafone Fixed Network (Transmission and IP), using umbrella fault management systems and specific NMS’s;- Escalates complex technical problems to 2nd Line Operations in order to solve incidents as soon as possible;- Dispatches field engineers and contractors, in case of incidents that need local support and follow up the issue until it is solved;- Provides notifications related to network outages to the management team and trigger the Incident Manager to coordinate the activities to solve the outages;- Participates at internal and external training sessions in order to permanently improve his/her technical skills.Core competencies, knowledge and experience:- Knowledge of telecommunication services and technologies (GSM, UMTS, LTE, IP, PDH, SDH, DWDM);- Capable to understand and to work with different Windows applications (WEB - based);- Good communication skills;- Team working oriented;- Good Knowledge of English and German;

Bucharest, Romania

Internship done about 2G,3G and 4G network hierarchy with all nodes that ar part of Access or Core Network, PDH, SDH, WDM, Radio Protocols, MPLS, VLAN tagging, OSPF, Static Routes.

Bucharest, Romania

Provides customer assistance, provides services in accordance with the company's strategy and communication and commercial standards, proactively and reactively promotes and sells the company's services and products; actively contributes to the fulfillment of the Department's revenue objectives and to maintaining an optimal degree of customer satisfaction.MAIN RESPONSIBILITIES:* Ensures communication with clients through all available means of communication (incoming calls, outgoing calls, written correspondence - e-mail), according to the procedures in force, treating all requests with professionalism, identifying the needs of clients;* Promotes and sells the company's products, proposes additional and/or alternative products and services that meet the needs of customers in order to meet the established targets, thus leading to an increase in the company's income;* Provides general information (rates, services, coverage, packages, distribution network, etc.) or personalized information (invoice amount, date of invoice issuance, last day of payment, PUK, etc.), to solve the client's request;* Records customer requests and complaints and processes them in accordance with specific work instructions;* Provides support (first level) regarding the technical problems that have arisen, as well as aspects related to the retention of existing customers and contract renewals* Performs temporarily any other tasks that fall within the specifics of the activity of the structure of which it is a part, at the request of the direct superior;* Requests the help of the shift leader/supervisor/manager whenever solving customer requirements exceeds own competences;*Take measures to improve the level of professional performance in accordance with the feedback and requirements of superior hierarchical bosses;* Apply the strategy of the company in general and of the Division of which it is a part in particular, respecting exactly the procedures and work instructions;

Prahova County, Romania

-i was financial consultant for debit cards and credit accounts for our customers.