• Design and develop responsive websites, writing custom code when necessary to meet specific client needs. • Collaborate closely with key stakeholders of client organizations to ensure design and functionality align with business goals. • Coordinate with third parties, such as SEO experts, utilizing tools like Google Search Console to optimize website performance. • Work with suppliers, including printers, to manage the production of high-quality print and digital assets. • Manage back-end tasks, including website maintenance through platforms like cPanel, ensuring smooth and secure operations. • Create cohesive brand identities and visual guidelines, crafting compelling user interfaces and digital content for web and marketing. • Transform ideas into impactful designs through creative problem-solving and interaction design, optimizing user experiences based on research and feedback.

• Designing and prototyping website user interfaces • Content creation: commercial photography and videos • Creating campaigns to raise brand awareness • Developing brand growth strategies • Designing promotional items: flyers, posters, merchandise, etc.

• Designing and prototyping web pages and apps based on required use cases • Designing logos and icons for web and mobile apps, and other in-house brands • Designing promotional materials • Creating websites for the company and its associate brands • Designing brand identity handbooks for the company and its associate brands • Researching use cases • Creating documentation for end-users

• Understand the needs of a company or customer • Provide customers with advice on designing their website • Advise customers on how to use the GoDaddy FreeBuild platform • Offer insights on promoting their company/business through online marketing campaigns • Communicate proficiently with the Copywriting team and Website builder to complete challenging projects • Maintain ongoing support and communication with customers during and after the project has been handed over

- Provide technical support for Windows Android and IOS devices on the phone or over email.- Updating/troubleshooting software directly on the customer’s machine via remote desktop connection- Logging incident/request tickets.- Configuring and resetting Active Directory, SAP, O365 and Adobe Creative Cloud.- Put knowledge and training to work in resolving as many incidents as possible on initial contact.- Attention to details in recording and classifying all incoming technical incidents.- Escalate and timely hand off to other resolving teams the incidents where no knowledge or solution was found.- Make the customers and users have a great day after talking to me.

● Network Maintenance  ● Software Maintenance  ● Hardware Maintenance  ● Data Entry  ● Data compliance with CNAS standards  ● Generating weekly and monthly reports  ● Operating the cash register ● Graphic design (Designing promotional material and verifying the quality of the  finished printed format)

As an epub Developer (for French Book Publishers such as IGS, SoftOffice and Numilog) I had the following tasks:*Editing and preparing the book for epub export in Adobe InDesign*Adjusting and optimizing the book in Sigil to be compliant with the customer's demands*Assuring the compatibility of the book with the epub reader version desired by the customerAs part of my projects I can name Lonely Planet Philippines, Lonely Planet Reunion and other French publications.

My responsibilities in this role were:*Using sales and marketing mix to attract new business*Cold calling and assessing the needs of potential clients*On-site client consulting*Creating solution packages for governmental auctions*Keeping up to date with the company`s portfolio of services and products

During my experience as a freelancer, I managed to attract clients and work on diverse projects: *Website creation and consulting*User interface design and consulting*Admin panel design and consulting*Company logo creation*Image manipulation*Designing campaign marketing itemsAll the assignments were contracted over Freelancer.com, UpWork.com and independent requests.

I worked during the summer of 2017 as a service receptionist, at the body work section of Caremil, now known as Casa Auto. I replaced the regular receptionists during their holiday. My responsibilities at that job were setting appointments with the clients and receiving the damaged cars, evaluating the damage and taking photos of the damaged areas on each car, communicating with the insouciance companies. ordering part, communicating with the mechanics, body workers and the workers from the painting booth, quality control and ensuring customer satisfaction.My personal goal was to make an unpleasant event such as needing to take your car to be repaired after an accident, to be much less of a hassle, by keeping them updated, and being as transparent as possible. I felt very accomplished when the clients were smiling after they picked up their car from the service.