Rakshit Babyloni Email & Phone Number

I am an experienced Transformation and Change Management consultant offering over 20 years of prolific experience in managing the effective delivery of the Service Centre function; development and implementation of innovated and improved processes and procedures; and solidifying effective customer experience, brand relationships and relationships with outsourcers.I partner with clients across key functional areas to deploy transformational change leadership practices, including practice development for change management excellence. Over the years, I have been involved in delivering excellence in leading change improvements through automation, standardization, and global optimization of operational performance and migrations. I have successfully supported businesses through transformation and process streamlining across various geographies, which include Hong Kong, Mexico, the UK, China, Saudi Arabia, India, and several countries across middle east.Moreover, I have an excellent track record in turning business disruption into reinvention through successfully spearheading transformation projects and multimillion-dollar cost savings. I have been successfully managing the operational activities and changing environment of the GSCs, while ensuring resources match workloads to provide cost effective processing to deliver an efficient, high-quality service within Service Level Agreements. Over the years, I have delivered excellence in delivering sound business advisory in the areas of transformation, Innovation, process streamlining and Operation to support the business demands and cost challenges across various geographies. A Fin-tech enthusiast and actively engagement with start-up ecosystem.

• 

  Delhi University

  Bachelor Of Commerce - Bcom