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Richard Baker, Pmp® Email & Phone Number

Licensed Sales Agent at SelectQuote Insurance Services
Location: Loveland, Colorado, United States 9 work roles 2 schools
1 work email found @selectquote.com 1 phone found area 216 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email r****@selectquote.com
Direct phone (216) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Role
Licensed Sales Agent
Location
Loveland, Colorado, United States

Who is Richard Baker, Pmp®? Overview

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Quick answer

Richard Baker, Pmp® is listed as Licensed Sales Agent at SelectQuote Insurance Services, based in Loveland, Colorado, United States. AeroLeads shows a work email signal at selectquote.com, phone signal with area code 216, and a matched LinkedIn profile for Richard Baker, Pmp®.

Richard Baker, Pmp® previously worked as Licensed Sales Agent at Blackbird Insurance Group and Senior Program Manager at Ibm. Richard Baker, Pmp® holds Bachelor Of Science, Human Nutrition & Dietetics from Colorado State University.

Company email context

Email format at SelectQuote Insurance Services

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*@selectquote.com
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AeroLeads found 1 current-domain work email signal for Richard Baker, Pmp®. Compare company email patterns before reaching out.

Profile bio

About Richard Baker, Pmp®

I am a seasoned Senior Program Manager with over 23 years of client service and advisory, process development, and project management experience for a leading organization. Recognized for demonstrating a natural aptitude for driving continual process improvement for optimal project lifecycle management, as well as for coordinating global teams to deliver superb client solutions and support, Professional focal points include systems assessment, process optimization, performance management, data analysis & interpretation, statistical process control (SPC), technical solutions, client service, partnership development, stakeholder engagement, presentations & negotiations, global team management, and cross-team coordination. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, as well as business acumen, project analysis, budget management, and resource management to support efficiency and maximum returns. As a Senior Program Manager at IBM, I directed a team of over 30 project managers both domestically and globally, responsible for the health of a portfolio in excess of 400 open active infrastructure projects. In addition, I liaised with senior leadership, internal, and external teams to ensure the company’s program management support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, analytical and strategic project management expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 303.817.2202

Listed skills include Pmp, Management, Continuous Improvement, Program Management, and 30 others.

Current workplace

Richard Baker, Pmp®'s current company

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SelectQuote Insurance Services
Selectquote Insurance Services
Licensed Sales Agent
AeroLeads page
9 roles

Richard Baker, Pmp® work experience

A career timeline built from the work history available for this profile.

Licensed Sales Agent

Current
Blackbird Insurance Group

I help medicare eligible people find the right coverage to ensure that they’re properly protected, sell healthcare in the exchange, and life insurance to ensure families are taken care of in the wake of the death of a loved one.

Jul 2024 - Present

Senior Program Manager

Ibm

Armonk, New York, NY, US

The Senior Program Manager is responsible for the overall heath of the project portfolio, the continual improvement of project management services and managing the relationship with the key client counterparts. Key responsibilities include:Health monitoring for project portfolioData analysis/continual improvementHR managementVendor ManagementCustomer.

Jan 2014 - Jun 2020

Service Desk Global Delivery Country Program Manager

Ibm

Armonk, New York, NY, US

  • The Global Delivery Program Manager is responsible for the overall coordination of the global delivery processes, locations, demand streams, affordability and cost recovery.Responsibilities:
  • Vetting domestic accounts for global delivery
  • Creation of the global rate and successful management of a $30 million global cost pool
  • Forecasting global growth, sourcing new global delivery locations and overseeing build out of the service desk infrastructure in each site
  • Reporting on the growth, financial success and future plans of the global delivery program to senior management and organizational executives
  • Ensuring service delivery meets or exceeds all contracted service levels
Nov 2008 - Dec 2013

Service Desk Front Line Manager

Ibm

Armonk, New York, NY, US

  • The Front Line Manager assumes responsibilities of both the BAM and the PDM, including:
  • HR duties for all IBM employees (Hiring/firing, performance management, PBCs (personal business commitments - the objectives against which each IBMer is rated annually), career enablement)
  • Service Level Agreement (SLA) Management at 99% attainment or higher
  • Conducting root cause analysis/corrective action for any missed SLAs
  • Performing continual improvement of services delivered regardless of attainment
  • Interfacing with the extended team (India, Argentina, etc) to ensure that service is being delivered to the highest standard
Aug 2002 - Nov 2008

Service Desk Business Area Manager

Ibm

Armonk, New York, NY, US

As business area manager (BAM) I was responsible for the service level attainment of the accounts I supported, the financial health of my delivery pool, and the relationship with the project offices and customer contacts for each account under my support.

Nov 2000 - Aug 2002

Service Desk Professional Development Manager

Ibm

Armonk, New York, NY, US

As the PDM I was responsible for all aspects of the HR cycle - recruiting/hiring/disciplining/firing, employee development, performance evaluation, pay cycle management, performance bonus allocation. The PDM focuses on the HR aspect of our business allowing the BAM to focus entirely on business results and process improvement.

Jan 2000 - Nov 2000

Service Desk Team Lead

Ibm

Armonk, New York, NY, US

  • The team lead is akin to the platoon seargant, and is responsible for:
  • Providing day to day operational guidance and coaching to the team members
  • Being a champion for implementation of new and innovative technologies. I led or supported the rollout of several tools, including: o An automated VRU Customer Satisfaction Survey for a commercial account o Predictive.
  • Conducting Root Cause Analysis/continual improvement to determine reasons for number of calls for top topics; implementing solutions to increase resolution rates or reduce future calls.
Jun 1998 - Jan 2000

Customer Service Representative

Ibm

Armonk, New York, NY, US

The CSR is where the rubber meets the road in customer service outsourcing. As CSR, I was responsible for answering incoming customer calls, diagnosing their issues and applying corrective measures. I was expected to maintain or exceed prescribed levels of calls per hour, first time fix rate, customer satisfaction and telephone quality scores. An effective.

Apr 1997 - May 1998
2 education records

Richard Baker, Pmp® education

Bachelor Of Science, Human Nutrition & Dietetics

Colorado State University

Diploma, General Studies

Skyline High School
FAQ

Frequently asked questions about Richard Baker, Pmp®

Quick answers generated from the profile data available on this page.

What company does Richard Baker, Pmp® work for?

Richard Baker, Pmp® works for SelectQuote Insurance Services.

What is Richard Baker, Pmp®'s role at SelectQuote Insurance Services?

Richard Baker, Pmp® is listed as Licensed Sales Agent at SelectQuote Insurance Services.

What is Richard Baker, Pmp®'s email address?

AeroLeads has found 1 work email signal at @selectquote.com for Richard Baker, Pmp® at SelectQuote Insurance Services.

What is Richard Baker, Pmp®'s phone number?

AeroLeads has found 1 phone signal(s) with area code 216 for Richard Baker, Pmp® at SelectQuote Insurance Services.

Where is Richard Baker, Pmp® based?

Richard Baker, Pmp® is based in Loveland, Colorado, United States while working with SelectQuote Insurance Services.

What companies has Richard Baker, Pmp® worked for?

Richard Baker, Pmp® has worked for Blackbird Insurance Group, Selectquote Insurance Services, and Ibm.

How can I contact Richard Baker, Pmp®?

You can use AeroLeads to view verified contact signals for Richard Baker, Pmp® at SelectQuote Insurance Services, including work email, phone, and LinkedIn data when available.

What schools did Richard Baker, Pmp® attend?

Richard Baker, Pmp® holds Bachelor Of Science, Human Nutrition & Dietetics from Colorado State University.

What skills is Richard Baker, Pmp® known for?

Richard Baker, Pmp® is listed with skills including Pmp, Management, Continuous Improvement, Program Management, Process Improvement, Business Process Improvement, Quality Assurance, and It Management.

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