Raja Balakrishnan Email & Phone Number

Melbourne, VIC, AU

Melbourne, Australia

• As the Solutions Manager at NEC Australia, my role revolves around defining the Applications road map, design, develop and enable delivery and support capability across client-centric Front-End applications, enriched.
• Successfully localised KMD’s WorkZone case management as a Service (CMaaS) on Azure, in line with NEC’s ANZ and Global Strategy for Applications.
• Led the initial responses for RFI/RFQs primarily within the government sector, leading to the solution being selected for paid Proof of concepts as part of the RFP process and potential contracts. TCV for these.

Melbourne, Australia

• Responsibilities include positioning an integrated front end solution to clients.
• Support Sales and as a presales architect in responding to RFI/RFQ responses from an overall alignment of the solution to the requirements, pricing and effort estimation.
• Work closely with third party vendors, sales and legal teams in defining overall solution based on RFP/RFQs.
• Work with Client stake holders to understand and address their major concerns and ensure that the overall solution takes into these factors into account.
• Define scope and responsibilities for any subsequent Statements of Work.
• Work closely with the delivery team to ensure a seamless transition from pre-sales to delivery.

Sydney/Melbourne

As the Delivery Manager/Project Manager for the MyClient Project at Westpac Institutional Banking, I ensured that all project deliverables were on schedule and managed the budget and resources effectively, utilizing a combination of offshore and onshore resources. The primary focus of the project was to enhance user adoption of the solution. Drawing on my.

Melbourne, Australia

• Part of NAB’s major Multi-Million Dollar Core Banking Transformation Project, I successfully led the design and delivery team for the for Business Banking’s Customer Information System Frontend solution
• Stream Lead/Solution Architect for CRM on demand
• Design/Implementation for the CRM on Demand component of the NextGen Project’s Business Banking transformation project

• Stream Lead/Solution Architect for Oracle front-end solutions including CRM
• Stream Lead/Solution Architect for various customer projects
• Design/Implementation of integrated CRM solutions
• Technical Delivery Manager for CRM Projects

Melbourne, Australia

• Stream Lead/Solution Architect for CRM on demand
• Stream Lead/Solution Architect for Banker Workbench
• Design/Implementation for the CRM on Demand component of the NextGen Project
• Delivery Manager for CRM and Banker Workbench
• Solution and Design for Banker Workbench – This custom component provided a seamless single customer view across CRMoD/Core banking/Security, in order to provide a 360 view of the customer across multiple product suite.

Melbourne, Australia

• Design of Donations management system for the Bushfire Appeal
• Application configuration for Donations management System
• Design and Develop Reports for the solution
• Post Production Support

Melbourne, Australia

• Integration Functional/Technical resource
• Assist with gathering functional requirements
• Liasoning with 3rd party vendors in designing the integration solution based on the overall solution design,
• Develop prototypes to demonstrate the feasibility of the proposed solution.
• Develop integration touch points including configuring the integration broker, designing the message schemas and develop code to publish and subscribe to the custom messages.

Adelaide, Australia

• Technical Design of the overall solution for integrated case management system
• Application system configuration
• Develop integration touch points including configuring the integration broker, designing the message schemas and develop code to publish and subscribe to the custom messages.
• Ensure development standards are followed and monitor code quality
• Mentoring client and partner resources as well as ensuring appropriate skills transfer for the client/partner to provide in-house support for the solution.

Melbourne, Australia

• Technical Team Leader/Solution Architect
• Assist with gathering functional requirements and ensuring that the requirements are modelled as much as possible on the delivered functionality
• Develop prototypes to demonstrate the feasibility of the proposed solution
• Application system configuration
• Develop integration touch points including configuring the integration broker, designing the message schemas and develop code to publish and subscribe to the custom messages.
• Ensure development standards are followed and monitor code quality