Chief Operations Officer
As the Chief Operations Officer I am responsible for the design, support, and implementation of a broad spectrum of technology solutions for medium, and large-sized businesses. Specific duties and/or areas of subject matter expertise include: Server Administration:• Setup and configure Active Directory, DNS, DHCP, and SSL/VPN connections.• Install/Configure virtualized environments using MS Hyper-V in support of client applications.• Manage, test, and create client data backups with extensive experience using Acronis, Dell AppAssure, Uni-Trends, and Microsoft backup utilities.• Provide multi-tiered, team-based support for client needs, ranging from troubleshooting software and hardware, installation, configuration, testing, monitoring, maintaining, providing reports, and optimizing system software and hardware for peak performance.• Domain installation/configuration, group policy deployment and administration, database installation and migration.• RAID 0/1/5/6 configuration and repair. Network Administration:• Configuration of network IP ranges to host a wide variety of equipment, ranging from printers, wireless devices, servers, workstations, etc. • Perform network security monitoring and administration; analyze network traffic to identify excessive and/or aberrant data traffic to optimize performance.• Experience with 10/100/1000 MB Ethernet, WAN/LAN, SMTP, POP, IMAP, and VOIP.• Deploy a variety of network security appliances including WatchGuard firewall devices.Desktop Administration:• Providing technical support for logical disk management, peripheral connection technologies and devices, including USB, FireWire, eSATA, SCSI, iSCSI, VGA, DVI, HDMI, and serial interfaces.• Extensive experience in workstation repair using anti-virus / anti-malware utilities, and virus detection software, including the installation and configuration of software and management engines, diagnose and repair related problems and infections.