Independent
CurrentHere, I took on the responsibility of identifying and addressing critical User Experience (UX) gaps to improve user satisfaction and streamline interface design across platforms. Through detailed audits and proactive collaboration with stakeholders, I developed actionable insights to enhance the effectiveness and user-centricity of these portals using tools like Figma and Google Material Design. Key Accomplishments: - Information Architecture Improvement: I conducted thorough audits of profit and non-profit portals, uncovering fragmented information layouts, redundant features, and confusing navigation. I proposed restructuring content to prioritize user-specific data and streamline workflows for all end users. - User-Centric Redesign: I advocated for modern usability standards by suggesting solutions to simplify task flows, optimize mobile responsiveness, and ensure accessibility compliance. I focused on creating tailored interfaces for specific user roles while maintaining operational efficiency for administrators. - Design Improvements: I worked closely with IT teams, admin, and other decision-makers to address usability pain points, facilitating feedback loops that incorporated parent and staff perspectives into design recommendations. I emphasized the importance of scalable and adaptive design systems. - Data Presentation: I addressed challenges with data-heavy tabular interfaces by recommending task-oriented layouts that improved information clarity and engagement. I highlighted the need for role-specific customization to make the platforms more intuitive. Key