Integration Delivery Coordinator (Contract Remote for Optum)Coordination of the migration of new desktop devices replacing Legacy devices which is part of merge and acquisition activity. Project Technology Integration: Responsible for the coordination and integration of new desktop Technology to replace existing Legacy technology as part of the Merger and Acquisition group.• Responsible for determining users and their devices that will need to be replaced with new technology.• Coordinate and implement all aspect of the Smart Sheet Project Plan.• Coordinated and documented weekly status meetings.• Worked with other departments, ie App Team, Deployment team, and shipping to coordinate the distribution new devices.• Responsible for return of all hardware that was replaced.

Projects Coordinated and ImplementedPrimary responsibility was to coordinate and implement business application software for new car dealers. Implemented and upgraded new car dealer business processes with various applications and hardware. Coordinated resources for hardware shipping, installation, and checkout of hardware for the application. Responsibilities• Successfully completed over 250 projects• Conducted internal contract review calls with key departments, Sales, Network, Field Service.• Each project could have a potential between 1-10 locations that would need resources installed.• Coordinated initial kickoff meetings with the dealer contacts to determine scope and project timeline details for application, SDWAN, hardware, onsite resource requirements, client training, etc.• Conducted periodic review meetings and documented details of all meetings.• Coordinated hardware installation for the applications.• Managed problem resolutions and escalation when necessary.• Daily review of new sales projects and assign to appropriate teams.

Projects Coordinated and Implemented• Captiva Upgrade from 7.1 to 7.5 • Local Storage to Cloud solution Proof of Concept • Filenet to NGIS (Next Generation Imaging Software) Migration • Enterprise Workstation Release • VM (Virtual Machine) Host Group Migration • Agile Version One Migration• Software Engineering Release • Websphere Application Server Migration • RHEL (Red Hat Enterprise Linux) 6 > 7 Upgrade • Hardware Refresh Migration • Unix to Linux Migration and RTS (Return to Stock of Old Equipment) Responsibilities• Coordinated Release change process to implement version upgrade to 100,000+ workstations.Coordinated Meetings with App owners to determine what individual tasks and time frames were needed to complete the migration | Implemented Test and Prod implementations on the designated dates and ensure compliance with all actions | Migrated 2000+ servers within assigned project timeline | Planned and executed dropping 500+ databases from the AIX servers after the migrations were completed | Migrated 2000+ servers within assigned project timelines. • Created change requests and tasks in HP Service Manager to implement various application installation and upgrades | Successfully executed other Change Requests as required, such as increase Swap Memory and server hardware upgrades.• Managed a team of 2 to 6 Implementation Coordinators on required project scope using Waterfall methodology | Escalation point for the team to resolve issues and problems | Application owner meetings to determine risk mitigation and requirements for the implementation.

Responsible for implementation of hardware repair programs and projects, managing quality and quality management issues, documentation of processes and technical work instructions, and developing scopes of work for new business opportunities.• Managed the successful implementation of Repair Center programs for new clients, including managing the daily activities of the programs to ensure scope deliverables were being met. Monitored SLA’s (Service Level Agreement) were being met.• Primary contact for Sales Representatives as an information and program expert.Developed unique solutions for clients, including the addition of deployment services, image customization, computer equipment upgrades, and backing up user data. • Negotiated and implemented third party manufacturer relationships to support and execute on the contracted statements of work.