Ryan Benner Email & Phone Number

Mayfield Village, Oh, Us

Mayfield Village, Oh, Us

Mayfield Village, Oh, Us

• Serving as Technical Support Owner of Infogix Assure application domain• Led effort as Technical SME on Infogix Assure 9.1 and 9.3 Upgrade projects for business• Develops BASH Linux server automation for Infogix Assure installs/upgrades• Plans, coordinates, and performs patching of Infogix RHEL Linux servers in 4 environments (Test, Dev,QA, Prod)• Plans and Leads weekly LEAN meeting Kaizen discussions • Serves as a LEAN advocate to optimize business processes• Trains team members on new LEAN concepts and methodologies • Trains engineering team members on various new software technologies • Maintains relationships with vendors (Infogix. Microsoft, IBM), business partners, and customers• Develops and consults on SQL scripts for MS SQL and Oracle projects• Designs and develops for Splunk monitoring systems• Develops production jobs in PowerShell and C# for WFM and Project Server• Supports and maintains Microsoft Project Server, Infogix Assure, Windows Servers for WFM app, and IBM BPM Cloud server environment• Works frequently with Cloud and container technologies such Azure, Docker and, OpenShift • Designs and maintains Windows 2016 and Linux Redhat 7.x servers• Extensive experience developing in PowerShell, BASH, and Python scripting languages

Miami, Fl, Us

• Managing and maintaining approximately 15,000 computers for the corporation.• Performing testing of the image contents and verifying compatibility and functionality of the applications as well as the utilities that are integrated as the standard for company computer systems.• Creating, developing and implementing software solutions for the entire corporation.• Consulting for tier 2 support for applications compatibility and functionality on Operating Systems as well as the LANDesk Management Suite console software in addition to the customized software solutions that were implemented. • Designing and configuring WSUS servers for locations to utilize in the imaging process with computers to provide controlled windows updates to prevent system vulnerabilities. This is integrated into the MDT imaging Process.• Responsible for maintaining both update servers including LANDesk Patch Management and Microsoft Windows Update Servers.• Creating documentation including concepts, procedures, configurations, installations, and general reference information.• Consulting on specialized projects for both infrastructure and business including applications and special configurations requested by the client that impact the company’s computer systems.• Managing and maintaining the LANDesk Management suite including administrative support of the LANDesk environment. This includes managing software packages and updates via the LANDesk Management Suite. This also includes the management and maintenance of the LANDesk Management Gateway appliance in addition to the LANDesk server.• Developing, testing and implementing specialized software packages and automation using programming languages such as AutoIt, Batch files, and VBScript, PowerShell. In addition .NET language programming knowledge of such as C++ and C# is used. Python programming knowledge is applied as well.

Medina, Ohio, Us

• LAN/WAN support for Entire County.• Deploying and installing Windows XP, Windows 7 operating systems using ImageX, WinPE, and MDT 2012.• Troubleshooting from basic to advanced network hardware issues with extensive knowledge of network protocols and concepts.• Troubleshooting from basic to advanced PC hardware issues.• Creating and maintaining User accounts through Active Directory.• Creating and deploying and maintaining Group Policy in Active Directory across the network.• Setting up, deploying and maintaining Windows XP, Windows 7, Mac OS X, Server 2003, and Server 2008 environments.• Experienced in Software Deployment, package creation, scripting, software patching via SCCM• Providing end user support for Windows XP, Windows 7, and Mac OS X user environments.• Maintaining the company’s website through writing code with PHP, HTML that is hosted on our IIS server.• Educating and managing part-time employees on the network; as well as new hires.• Analyzing network traffic and setting up reporting through network monitoring software.• Responsible for creating, deploying, and maintaining information security policies across the network.• Responsible for coordinating and purchasing hardware and software requirements for the Information Technology department.• Writing and implementing scripts with VBS, batch scripting, and PowerShell.• Setting up and troubleshooting firewalls, their policies and rules.• Thoroughly documenting and reporting of network events.• Maintaining and deploying patches for client machines through WSUS server.

Atlanta, Ga, Us

• Supporting and monitoring of enterprise size networks and their performance using signal monitoring software.• Analyzing and troubleshooting hardware issues, while reporting events through tiered support levels on enterprise size network.• Solving simple to more advanced end user network connection issues with good working knowledge of networking protocols and concepts. • Applying a systematic method of logic to solve multiple issues relating to network hardware. • Analyzing and troubleshooting electromagnetic signal communications on the network.• Providing end-user technical support to enterprise users.

Richfield, Minnesota, Us

• Applying basic to more advanced knowledge of computer systems. • Assisting and consulting customers on topics such as Operating Systems, general system specifications, and various smaller network needs. • Implementing knowledge and basic knowledge of electronics.

Bachelor Of Science - Bs, Technology, Business Minor

Associate Of Science - As, Management And Technology

Certification Program, Computer And Information Systems Security/Information Assurance

Associate'S Degree, Systems Networking