As an Assistant Sales Manager in a high-end car showroom, I am responsible for supporting the sales team and ensuring smooth daily operations, all while driving customer satisfaction and sales performance. My role involved supervising and mentoring the sales staff, guiding them in customer interactions, and helping them meet sales targets. I also assisted in managing showroom operations, including inventory control and vehicle displays, ensuring a well-organized, customer-friendly environment. Building strong client relationships was key, as I addressed inquiries, offered tailored recommendations, and provided a positive purchasing experience. Additionally, I collaborated with the team on sales strategies and promotions, conducted sales meetings to discuss performance metrics and goals, and handled customer complaints to ensure satisfaction. I was also involved in administrative tasks, such as preparing sales reports, managing vehicle purchase documentation, and coordinating with other departments to maintain seamless operations. This role allowed me to enhance my leadership skills and deepen my knowledge of automotive sales in a fast-paced retail setting.

During my Maintenance Technician Internship at Les Laboratories FRATER-RAZES, I gained valuable hands-on experience in equipment maintenance and facility management. I assisted in routine maintenance and repair tasks for various machinery, conducted inspections to identify potential issues, and learned safety protocols to ensure a safe working environment. Additionally, I supported troubleshooting efforts alongside experienced technicians, managed maintenance supplies inventory, and documented maintenance activities. This internship provided me with a solid foundation in maintenance operations and enhanced my technical skills, preparing me for a successful career in the engineering and maintenance fields.

During my Mechanical Engineering Internship at HSFT OuledHedadj, I gained hands-on experience in various aspects of the manufacturing and fabrication process. these were some of my duties:Assisting in the design and development of fabrication processes to improve efficiency and product quality.Conducting technical analysis and supporting the engineering team in solving mechanical issues related to production equipment.Collaborating with the production team to ensure that fabrication processes were aligned with engineering specifications and safety standards.Performing quality control inspections on fabricated parts and components to ensure they met the required tolerances and standards.Supporting maintenance tasks, including troubleshooting equipment and ensuring that machinery was properly calibrated.Participating in continuous improvement initiatives, helping to identify areas for process optimization and cost reduction.Documenting technical reports and preparing presentations on project outcomes, production efficiency, and process enhancements.Utilizing CAD software to assist in the design of tools, jigs, and fixtures used in the fabrication process.This internship allowed me to apply my academic knowledge in a real-world environment, gaining valuable insight into the fabrication industry and enhancing my technical and problem-solving skills.

As an Assistant Manager in a busy bakery and sweets shop, my duties closely mirrored those of my previous role as Sales Manager at Cassis Pastry and Sweets. I was responsible for supporting day-to-day operations while ensuring the highest levels of customer satisfaction, product quality, and team performance. My key responsibilities included supervising staff, assisting with scheduling, training, and performance management to ensure a motivated and efficient team. I oversaw daily operations, such as opening and closing procedures, inventory management, and ensuring all tasks were completed smoothly. Providing exceptional customer service, addressing customer concerns or special requests, and ensuring a delightful experience for every visitor were top priorities. I also managed sales and promotions, ensuring product displays were visually appealing and promotions clearly communicated. Additionally, I assisted with product quality control, worked with the bakery team to maintain high standards for freshness and taste, handled cash flow and sales reports, coordinated with suppliers for timely delivery of ingredients, and maintained hygiene and safety standards throughout the shop.

As a Night Shift Supervisor in a supermarket, I was responsible for overseeing nightly operations and ensuring smooth, efficient processes during non-peak hours. My role involved supervising night shift staff, ensuring tasks were completed effectively and providing support to team members. I managed stock replenishment, overseeing the restocking of shelves and inventory rotation to ensure all products were properly displayed for the next business day. Additionally, I monitored store cleanliness and organization, ensuring all areas met hygiene and safety standards. I handled customer inquiries and transactions during late hours, ensuring a seamless shopping experience, while also enforcing security protocols, such as locking up the store and managing alarms. I managed staff schedules for optimal coverage, provided guidance and feedback to enhance team performance, and assisted with inventory control by conducting nightly counts and reducing stock loss. I also addressed any issues that arose during the shift, including technical problems and customer concerns.

Worked as an English teacher for beginners where I obtained :- Good communication skills.- Teaching. - Time management.- Resource management.

As a Sales manager in Cassis bakery and sweets shop, I was responsible for delivering excellent customer service and ensuring a delightful shopping experience for every visitor. My key responsibilities included:-Greeting and assisting customers with warmth and professionalism, guiding them through our selection of baked goods, pastries, and sweets.-Providing detailed product information about ingredients, flavors, and recommendations for different occasions.-Managing daily sales transactions, handling cash, credit card payments, and ensuring accurate and efficient checkout processes.and Maintaining product displays and ensuring shelves are well-stocked, organized, and visually appealing to enhance the customer experience.