Roshan Bhakta Email and Phone Number
Roshan Bhakta work email
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Roshan Bhakta personal email
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Roshan Bhakta phone numbers
Roshan Bhakta is a Director of User Experience and Product Design at RB Design Lab. He possess expertise in user experience, web design, interaction design, creative direction, interactive advertising and 45 more skills. Colleagues describe him as "I worked with Roshan briefly at MassMutual. I'll start by saying that I'm incredibly sad to see him leave our team. Roshan is the consummate professional, pushing to advance his practice and the user experience practice of those around him. I am inspired by his attention to detail; use of innovative techniques; and willingness to lead, think and deeply listen to those around him. You will not find a more thoughtful practitioner who will absolutely change the way your team practices design. Thank you, Roshan, for pushing me in all of the right ways.", "It'd be easy (and honestly lazy) for me to quantify Roshan's value by simply telling stories of his mastery in creating incredible user experiences. Those are a given. For me, Roshan has always been much more than that. That's why I'm more excited to talk about the unexpected—the truly unique skills that make him stand out. Simply said, Roshan represents an approach, a work ethic, and a spirit that not only inspires his teammates, but also his clients. I've spent many meetings, quietly watching Roshan navigate difficult exchanges with grace, resolve, and profound expertise. He smoothly walks team members through his train of thought, sharing valuable insights, while giving as much importance to the contradictory ideas that others may bring. Roshan is truly open-minded—constantly absorbing facts, analyzing exchanges, and thoughtfully presenting solutions that simply prove the insurmountable, or trivial, to be not so bad. Ultimately, he leads teams, projects, and clients in the right direction to achieve customer and user goals with minimal friction and maximum efficacy. At his core, Roshan is a problem solver. A truly committed thinker that relies on the hard work needed to uncover truths. The dedication to his craft, team, and clients are a rare mix of selflessness and determination. Roshan has found the magic sauce—building relationships based on honest exchanges, profound debate, and a resolve to always do what's best. A true leader by example.", and "Roshan has joined our team to establish UX discipline in Dallas office. Since we were still small we needed someone who had broad strategic vision as well hands on abilities and was not afraid to roll up his sleeves. Roshan exceeded expectations in both of these areas. Not only was he excellent craftsman, he also forged very strong bonds with the rest of the team and build personal relationships. I am very strongly recommending Roshan for any User Experience related positions."
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Experience DesignerRb Design Lab Jan 2005 - PresentUsFreelance service business. Mostly for passion projects and skill sharpening. -
Product Design ConsultantMassmutual Jun 2023 - Aug 2024Springfield, Massachusetts, UsCrafting thoughtful solutions to empower and facilitate business for the company’s front-line: financial professionals. -
Design DirectorShift7 Digital Apr 2020 - Apr 2023New York, New York, Us• Lead team to redefine the digital experiences for 15 manufacturers, transforming each of their unique buying journeys for their B2B professional audiences.• Coach designers (5 directly, 5 indirectly) through their week-to-week to facilitate continuous growth of hard and soft skills and qualities, and ensure quality client delivery, and workplace happiness in a remote-work setting.• Bring clarity to clients with vague goals and objectives through a design strategy that’s grounded in primary and secondary research.• Practice a ‘listen-first’ approach to build trust with new clients and develop effective working rapport (with me and my team) to ultimately enhance outcomes for their business.• Establish new practices to enable and facilitate the team and company’s ambitious growth targets (positioning for acquisition), while strengthening the team culture - led to successful company acquisition by Merkle Inc. -
Product Design LeadMassmutual Sep 2019 - Mar 2020Springfield, Massachusetts, Us• Transform the trajectory of projects and organizations by planning and conducting collaborative workshops with traditional business units• Bring consulting-company digital service design processes to facilitate the discovery phase of new projects with fringe business units. • Guide design team members through problem space discovery and UX solutioning during our Tuesday & Thursday internal design feedback ritual.• Partner with analytics team members to deepen understanding of changes in user behavior across digital properties and evolve data capture & analysis methods.• Establish a user-centered product design vision for a critical pillar for the business: a digital tool that financial professionals will use to service their clients’ various insurance policies. -
Associate Experience DirectorRightpoint Jul 2017 - Sep 2019Chicago, Il, Us• Craft digital transformation strategies and roadmaps by understanding clients’ needs through qualitative and quantitative research and synthesis of findings from stakeholder, user, and competitive perspectives.• Foster trust, transparency, and respect among colleagues across disciplines.• Transform the UX process from individual page template design to modular/componentized design, steering my first project at RP from a path heading towards failure, to one that empowered the client.• Lead and push team members to produce high-quality thoughtful work that clients will find value in, users will see as excellence, and team members will be proud about.• Challenge clients to move out of their comfort zone by demonstrating value of approaches, strategies and solutions, backed by research, to solve their complex business and user challenges.• Evolve client-team shared understanding of project objectives through UX exercises: workshopping, persona development, journey mapping, wireframing, user testing, functional annotations.• Strengthen the culture of prioritizing doing what’s right for the client’s business and users over working to simply appease client partners or internal team egos.• Expand my knowledge in designing for healthcare and technology professionals, university students, and banking institution customers. -
Principal, Product DesignFrontier Communications Jul 2015 - Jul 2017Dallas, Texas, Us• Establish the first in-house user experience practice in the 90+ year old enterprise company.• Initiate & lead the on-boarding of TV customers from a $10.5B acquisition of Verizon FiOS regions.• Provide strategic thought leadership to help the company handle the doubling of its size from the acquisition. • Craft the company’s first design language for internal development teams and vendors to consume.• Introduce key user experience methodologies and practices such as qualitative and quantitative user research, design workshops, journey mapping, sketching, and prototyping in order to demonstrate the value of UX in iOS, Android, and Web product design. • Introduce aspects of service design thinking into a siloed IT, Marketing, Support, Sales organizational structure.• Practice skill & passion-based team partnerships allowing UX to have a say in Product Management decisions.• Facilitate the adoption of user-centered design thinking into the product management practice. • Highlight existing user experience issues and demonstrate the risk of cutting corners to inform key decisions. -
Lead/Senior User Experience Architect, B2B Enterprise Product DesignAt&T Mar 2015 - Jul 2015Dallas, Tx, Us• Bring innovative thinking to an organization looking to transform the quality of B2B enterprise services.• Identify opportunities in process to produce meaningful outcomes for business and user.• Build trust in partnerships with Product and Development teams by establishing an inclusive design process.• Demonstrate the value of design thinking by implementing Lean UX methodologies in a Waterfall/Agile blended organization.• Mentor highly-skilled talent to produce great ideas and win over the hearts of partners and stakeholders.• Rally and inspire team members to lean in to solve tough and important problems in both design and development architecture layers. -
Creative Director, Digital ExperienceRadioshack Oct 2014 - Feb 2015• Lead a multi-disciplinary, multi-cultural team of art directors, copywriters, developers, producers – on-site and off-site – in-house, freelance, and agency.• Successfully launch a new e-commerce customer experience within 10 months.• Incentivize customers to visit corporate and franchise stores through communication on owned digital channels.• Improve operational efficiency to meet increased demand for creative production under limited budget.• Develop creative strategies guided by behavioral data and business goals.• Achieve brand engagement, store traffic, and sales KPIs by collaborating with Integrated Marketing, Merchandising, PR, HR, Franchise, and IT teams. • Inspire new and existing customers by partnering with innovative brands like littleBits and Arduino.
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Associate Creative Director, Experience DesignRadioshack Nov 2013 - Oct 2014• Elevate customer perception of an iconic, but rusty, brand through well-designed, relevant digital content. • Engage online customers and influence to purchase.• Lead design and development efforts in the creation of rich brand experiences. • Raise the bar for how RadioShack presents itself to customers, associates, job applicants, franchise partners, and stockholders.• Define and continually refine creative processes to accommodate rapidly changing business needs.• Define standards to improve SEO and accessibility of content.
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Ux Manager – Digital CommerceJcpenney Apr 2013 - Nov 2013Plano, Texas, Us• Help customers find and purchase products quickly through an effortless and pleasant experience. • Lead user experience efforts to turn around a billion-dollar e-commerce platform.• Create and establish a new team of visual designers in a technology organization. • Nurture visual designers to become better user experience and interface designers.• Develop processes to create an environment of collaboration between designers and engineers.• Collaborate with researchers to test design concepts through A/B testing, usability studies, and analytics. • Assist in establishing a team of front-end developers to support multi-channel e-commerce products. -
Senior Creative Manager, Digital CreativeJcpenney Aug 2012 - Apr 2013Plano, Texas, Us• Introduce customers to new brands and products that they'll fall in love with.• Lead a creative team of Art Directors, Copywriters, Developers, and Motion Designers.• Produce creative advertising programs to support marketing objectives and company initiatives. • Manage and direct the production of rich interactive web experiences.• Raise awareness of new product design partners Martha Stewart, Sir Terence Conran, Jonathan Adler, Michael Graves, and Pantone by producing a series of online videos.• Communicate effectively with leadership, stakeholders, and team members. -
Lead Interactive DeveloperJcpenney Oct 2010 - Aug 2012Plano, Texas, Us• Lead developers through a rapid transition from Flash to responsive and adaptive HTML/JS/CSS. • Influence the new e-commerce platform tools to streamline and increase capabilities for creative content updates.• Collaborate with art and copy teams to produce rich interactive experiences. • Art direct motion design for web and digital display projects.• Introduce OOP with Actionscript 3.0 to the team of junior developers. • Develop prototypes to demonstrate creative concepts for leadership reviews.• Train Junior Developers on the job to increase their skill and knowledge of programming concepts in Actionscript, and Adobe Flash. -
Co FounderK.I. Weddings 2010 - 2012formerly Khwaab Impressions - wedding planning with a user-centered approach.At its core, wedding planning is about creating memories through experience.Applying user-centered service design thinking to wedding planning involves following the bride, groom, their families, friends, and guests through the timeline of each event and ensuring thoughtful and well-planned experiences throughout, from meals to transportation and decorations to lighting, and not to forget the planning process itself.
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Senior Interactive DeveloperTribal Ddb Jul 2009 - Oct 2010London, Gb• Coach and inspire a team of Junior and Intermediate Developers to better their knowledge and skill.• Identify, propose, and implement ways to improve processes, programming logic, and work-flow.• Advise on best/better practices to produce seamless and targeted user experiences.• Take leadership on development of larger and more complex client projects.• Debug uncommon issues under sensitive time constraints. -
Multimedia DeveloperTribal Ddb May 2006 - Jul 2009London, Gb• Offer ideas to better accomplish client’s goals and objectives.• Work effectively with Art Directors and Copywriters to create compelling interactive experiences.• Develop award winning marketing experiences for Fortune 500 companies like Pepsi, Mountain Dew, Starbucks, American Airlines, Dyson, and others.• Work under pressure against hard deadlines. -
Interactive Training Designer & ProgrammerAmerican Airlines Aug 2005 - May 2006Dallas-Fort Worth, Texas, Us• Design user friendly & engaging computer based training programs. • Create graphics and implement interactivity, consistent with project’s design style.• Develop interactive flash pieces to support the content of these training programs.• Work efficiently in a deadline-oriented environment. -
Multimedia & Web DeveloperDigital Differences Apr 2005 - Jun 2005Us• Work efficiently under little supervision.• Add functionality to Flash projects. • Create digital illustrations for print. -
Web Design InternReflect Systems Jan 2005 - Mar 2005Richardson, Tx, UsDesign and implement custom webcast interfaces for clients.Create and design promotional and branding material.
Roshan Bhakta Skills
Roshan Bhakta Education Details
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The Art InstitutesMultimedia & Web Design
Frequently Asked Questions about Roshan Bhakta
What company does Roshan Bhakta work for?
Roshan Bhakta works for Rb Design Lab
What is Roshan Bhakta's role at the current company?
Roshan Bhakta's current role is Director of User Experience and Product Design.
What is Roshan Bhakta's email address?
Roshan Bhakta's email address is rb****@****lab.com
What is Roshan Bhakta's direct phone number?
Roshan Bhakta's direct phone number is +121431*****
What schools did Roshan Bhakta attend?
Roshan Bhakta attended The Art Institutes.
What are some of Roshan Bhakta's interests?
Roshan Bhakta has interest in Wearable Technology, Design, Team Building, Interaction Design, Emerging Technology, User Experience, Marketing, Entertainment, Advertising, Retail.
What skills is Roshan Bhakta known for?
Roshan Bhakta has skills like User Experience, Web Design, Interaction Design, Creative Direction, Interactive Advertising, Actionscript, Flash, Advertising, Digital Marketing, Web Development, Leadership, Art Direction.
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