Shaping the strategy and use of modern digital technologies in humanitarian crises.

The Humanitarian Cybersecurity Center is a public-private partnership to protect the digital integrity of humanitarian and development nonprofits, who are under increased threat from organized cybercrime and State-sponsored threats. The HCC will provide free cybersecurity capacities - threat intelligence sharing, expert capacity building, legal support and other services that increase the cyber resilience of humanitarian nonprofits who serve vulnerable people and communities caught in… Show more The Humanitarian Cybersecurity Center is a public-private partnership to protect the digital integrity of humanitarian and development nonprofits, who are under increased threat from organized cybercrime and State-sponsored threats. The HCC will provide free cybersecurity capacities - threat intelligence sharing, expert capacity building, legal support and other services that increase the cyber resilience of humanitarian nonprofits who serve vulnerable people and communities caught in disasters, conflicts, etc. Show less

All disasters - no matter how large - are local disasters. DAP engages a dedicated community to advance policy research and advocacy, promote transparency, and encourage the public to participate in oversight, community-based organizing, and discussions about disaster preparedness and relief.Dedicated citizen oversight is necessary to ensure resources dedicated to preparedness, relief, and recovery are effectively utilized, communities are sufficiently engaged and more resilient, and… Show more All disasters - no matter how large - are local disasters. DAP engages a dedicated community to advance policy research and advocacy, promote transparency, and encourage the public to participate in oversight, community-based organizing, and discussions about disaster preparedness and relief.Dedicated citizen oversight is necessary to ensure resources dedicated to preparedness, relief, and recovery are effectively utilized, communities are sufficiently engaged and more resilient, and best practices and lessons learned are implemented so mistakes are not repeated. Show less

Senior advisor to the Indiana University Crisis Technologies Innovation Lab (CTIL). The Lab explores innovations that exist at the intersection of emerging technologies and public safety and humanitarian response. Provided guidance to emerging global humanitarian challenges, informed direction of research and work streams.

Tarian Innovation is an advocacy and consultantcy organization focused on the intersection of humanitarian assistance / disaster relief, international development and the thoughtful application of technology. Tarian works with policymakers, researchers, academia, and practitioners to advance the technical capabilities in the global humanitarian/development sector. Recent projects included digital human rights monitoring support in Myanmar, responses to the Syrian Refugee crisis, and… Show more Tarian Innovation is an advocacy and consultantcy organization focused on the intersection of humanitarian assistance / disaster relief, international development and the thoughtful application of technology. Tarian works with policymakers, researchers, academia, and practitioners to advance the technical capabilities in the global humanitarian/development sector. Recent projects included digital human rights monitoring support in Myanmar, responses to the Syrian Refugee crisis, and the 2022 Russia-Ukraine conflict. Show less

Led cross-functional humanitarian/development NGO impact matrixed go-to-market team. Created data-driven strategy and business enablement. Thought leadership and engagement with INGO senior decision makers around the effective, secure and ethical use of impact data, program data, technology use in austere field environments. Internal subject matter expert on humanitarian and development field operations and use cases. Worked with senior executives within Salesforce as relates to international… Show more Led cross-functional humanitarian/development NGO impact matrixed go-to-market team. Created data-driven strategy and business enablement. Thought leadership and engagement with INGO senior decision makers around the effective, secure and ethical use of impact data, program data, technology use in austere field environments. Internal subject matter expert on humanitarian and development field operations and use cases. Worked with senior executives within Salesforce as relates to international humanitarian affairs and context (such as the 2022 Ukraine conflict) and global public health equity for COVID-19. Strategist for Salesforce.org COVID-19 crisis response. Salesforce.org representative to the World Health Organization's Tech Task Force for the 2020 COVID-19 pandemic. Worked with international NGO, intergovernmental organizations, and US public sector (Federal, State and local), and healthcare critical infrastructure to understand and apply ethical technology in pandemic response. Defined impact strategy, M&E logframes and go-to-market. Educated internal and external audiences about humanitarian contexts, responsible data use, digital dignity and equity. Built internal and external capacities for humanitarian technology engagement, improvement in the quantity, quality and interoperability (Q2I) of impact data. Developed and delivered humanitarian enablement training to account executives, sales engineers and others engaged with humanitarian/development customers.Represented Salesforce.org at events such as United Nations General Assembly, Dreamforce, to donors (USAID, FCDO/DFID) and INGO communities (ex. NetHope), private sector communities (ex. GSMA, ImpactCloud), and academia (ex. Yale, Harvard Humanitarian Initiative, Oxford University.) Authored thought leadership blogs and other content. Show less

Medical station and Field EMS supervisor. Provided emergency medical and firefighting support as part of the Black Rock City Emergency Services Department (ESD) to a community of 80,000+ participants during the annual Burning Man festival. Responded to both emergency and non emergency patient needs, RIT, and other various emergency duties within a formal Incident Command System structure. Acted as a medical Station lead, mentored new volunteers. Worked with other medical, firefighting and… Show more Medical station and Field EMS supervisor. Provided emergency medical and firefighting support as part of the Black Rock City Emergency Services Department (ESD) to a community of 80,000+ participants during the annual Burning Man festival. Responded to both emergency and non emergency patient needs, RIT, and other various emergency duties within a formal Incident Command System structure. Acted as a medical Station lead, mentored new volunteers. Worked with other medical, firefighting and Black Rock Ranger volunteers, as well as outside EMS and law enforcement. Show less

Privacy engineering at Apple focused on the EU General Data Protection Regulation (GDPR) and related policy, compliance, and technical issues across all of Apple's products, services and systems (>1.5 billion customer devices). Represented Apple at cross-industry, academia and civil society collaborations around privacy and data protection. Primary author of Apple product policies and implementation guidelines for European data protection compliance.

Instrumental in creating Cisco's humanitarian response program. Team Lead for Cisco Tactical Operations'​ West Coast-based team. Network engineering in austere, time-sensitive crisis situations. Thought leader on cybersecurity for int'l development, humanitarians and first responders, including APT and Nation-State threats in crisis response.Provided engineering architecture and support for the Cisco Network Emergency Response Vehicle (NERV) and other mobile communications kits… Show more Instrumental in creating Cisco's humanitarian response program. Team Lead for Cisco Tactical Operations'​ West Coast-based team. Network engineering in austere, time-sensitive crisis situations. Thought leader on cybersecurity for int'l development, humanitarians and first responders, including APT and Nation-State threats in crisis response.Provided engineering architecture and support for the Cisco Network Emergency Response Vehicle (NERV) and other mobile communications kits, provided training on vehicle systems, disaster response to Cisco's internal disaster response team. Briefed numerous customers (local, state, federal, DoD, etc) on NERV capabilities. Used extensive satellite communications - VSAT, Ku, Ka, C band, GATR terminalsEvangelize concepts such as Hastily Formed Networks, cybersecurity and emergency response. Concept originator of CASTER disaster response survey sensor for the International Space Station (ISS) launching in 2018Architected and/or deployed networks for disaster response during Cedar Rapids Iowa flooding, June 2008 and Hurricane Ike, September 2008, Port-Au-Prince Haiti earthquake January - April 2010, San Bruno CA gas pipeline explosion, Sep. 2010, Japan quake/tsunami March 2011, Waldo Canyon Fire, Jul 2012, Hurricane Sandy, Nov 2012, Super Typhoon Haiyan, Dec 2013, Ebola virus crisis 2014-2015, Syrian Refugee Crisis and additional similar responses with first responders, military, NGO, etc. customers.Acted as a Cisco representative to several industry forums on disaster relief and resiliency including:* FEMA TechCorps* United Nations Working Group on Emergency Telecommunications (WGET)* International Association of Emergency Managers (IAEM) Working Group on Emerging Tech. * Co-Chair, NetHope.org Security & Privacy Working GroupRegularly presented on behalf of Cisco at industry forums, conferences, etc. Audiences included technical, C-level executives, political leaders and public policy makers. Show less

As part of the S3BU Marketing team, acted as a technical resource for radio, networking, emergency response and procedure questions from customers and others relative to Cisco IPICS and other public-safety oriented products. Architected and implemented industry-first P.25-based ISSI interoperability network using DMVPN bringing together multiple radio vendors in an IP interoperability ‘sandbox.’ Built Cisco IPICS Demo networks used for customer demonstrations by Cisco internal etc… Show more As part of the S3BU Marketing team, acted as a technical resource for radio, networking, emergency response and procedure questions from customers and others relative to Cisco IPICS and other public-safety oriented products. Architected and implemented industry-first P.25-based ISSI interoperability network using DMVPN bringing together multiple radio vendors in an IP interoperability ‘sandbox.’ Built Cisco IPICS Demo networks used for customer demonstrations by Cisco internal etc, including UHF/VHF radio systems, multicast routers, Cisco Call Manager Express IP Telephony, wireless, etc. Presented numerous EBC/tradeshow sessions to customers – both operational (DoD, police, fire, EMS, etc) and technical audiences. Demonstrated the ability to synthesize operational needs of first responders with technical capabilities of Cisco products, and radio technologies. Presented classes on Cisco IPICS, radio technology and the Incident Command System (ICS) to internal Cisco audiences. Show less

Provided security consulting as part of Cisco's Advanced Services group to major enterprise and service provider customers. Delivered Cisco's Incident Readiness Assessment and Network Security Architecture Review services. Wrote whitepapers on risk assessment, audit, and network security methods for Cisco's MySDN website. Worked with Cisco's Product Security Incident Response Team (PSIRT) as a trusted advisor regarding unannounced vulnerabilities in Cisco products.

Worked with Cisco IT organizations in designing new company-wide applications by representing “the voice of security.” Drafted and evangelized several Cisco-wide Information Security policies. Presented multiple security training sessions on a variety of topics to large and varied technical and non-technical audiences. Evaluated security properties of Cisco standard technologies and applications. Worked with third-party vendors to bring their products to Cisco standards.… Show more Worked with Cisco IT organizations in designing new company-wide applications by representing “the voice of security.” Drafted and evangelized several Cisco-wide Information Security policies. Presented multiple security training sessions on a variety of topics to large and varied technical and non-technical audiences. Evaluated security properties of Cisco standard technologies and applications. Worked with third-party vendors to bring their products to Cisco standards. Primary architect in designing Cisco’s security regarding Application Service Providers (ASPs), and Extranet operations. Wrote whitepapers and other position statements. As part of Cisco’s internal Risk Assessment team, performed audits based on ISO 17799 at various Cisco and Cisco-partner facilities. Gathered data using standard tools and procedures, drafted reports, and presented findings to senior management. Show less

Provided frontline phone and email support as part of Cisco’s Technical Assistance Center (TAC) with a high degree of customer satisfaction on simple to extremely complex customer networks. Occasionally provided on-site support to critical customers. Supported Cisco’s routing, switching and security platforms including PIX Firewall, Centri Firewall, Cisco NetRanger IDS, Cisco Secure AAA servers, IPSec and Cisco Encryption Technology products. in-progress security incidents, such as… Show more Provided frontline phone and email support as part of Cisco’s Technical Assistance Center (TAC) with a high degree of customer satisfaction on simple to extremely complex customer networks. Occasionally provided on-site support to critical customers. Supported Cisco’s routing, switching and security platforms including PIX Firewall, Centri Firewall, Cisco NetRanger IDS, Cisco Secure AAA servers, IPSec and Cisco Encryption Technology products. in-progress security incidents, such as denial of service. Acted as SME and conducted training on a number of the above-mentioned technologies. Helped build TAC’s Security Technical Response Team (TRT). Worked closely with Cisco PSIRT as well as Serviceability Design and Cisco product development teams. Show less

Chair of the GVF Cyber Security Task Force, a cross functional group of GVF subject matter experts on security. Primary editor/author of the GVF Product Security Baseline(PSB), a specification that addresses secure development, vulnerability reporting and disclosure for VSAT (FSS/MSS) vendors along best practices such as ISO 29147 and ISO 30111. Primary editor/author for the GVF Service Provider Security Specification (SSPS), which provides best practice guidance for the satellite network… Show more Chair of the GVF Cyber Security Task Force, a cross functional group of GVF subject matter experts on security. Primary editor/author of the GVF Product Security Baseline(PSB), a specification that addresses secure development, vulnerability reporting and disclosure for VSAT (FSS/MSS) vendors along best practices such as ISO 29147 and ISO 30111. Primary editor/author for the GVF Service Provider Security Specification (SSPS), which provides best practice guidance for the satellite network operators. Championed common best practices in Internet security within the VSAT community. Worked with satellite equipment and software vendors to facilitate implementation, satellite network operators to enhance service provider security. Evangelized cybersecurity at industry conferences and to government organizations. Show less

Red Cross Disaster Services volunteer As part of American Red Cross disaster relief, managed volunteers, crewed Emergency Communications Response Vehicles (ECRVs), crewed disaster evacuation shelters, installed and managed networking and computer equipment, and other disaster relief efforts for major disasters, including Malibu-Calibasas, CA Firestorm (1993), Northridge, CA earthquake (1994), Santa Clara County CA floods (1997), September 11th 2001 terrorist attacks, Oklahoma City… Show more Red Cross Disaster Services volunteer As part of American Red Cross disaster relief, managed volunteers, crewed Emergency Communications Response Vehicles (ECRVs), crewed disaster evacuation shelters, installed and managed networking and computer equipment, and other disaster relief efforts for major disasters, including Malibu-Calibasas, CA Firestorm (1993), Northridge, CA earthquake (1994), Santa Clara County CA floods (1997), September 11th 2001 terrorist attacks, Oklahoma City Tornadoes (2003), Hurricane Katrina (2005) and San Diego CA fires (2007). Additionally participated in numerous local disasters, such as single dwelling house fires and local Hazardous Materials incidents. Within Red Cross Disaster Services Technology, I was often tasked to perform field troubleshooting of difficult networking or satellite communications issues that had gone through several levels of troubleshooting without resolution.These various roles involved interacting with disaster victims, emergency responders with local, State and Federal agencies (e.g. FEMA/DHS), members of other disaster relief organizations, members of the television and newspaper press as well as the general public in rapidly changing disaster and emergency environments. Show less