Ryan Hays Email & Phone Number

Pittsburgh, Pa, Us

San Jose, Ca, Us

Canonsburg, Pa, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

• Developed a business case for investment in Forge APIs. Identified a $13B market opportunity, secular trends driving adoption, lighthouse customer stories, and vendor case studies. • Created a data-driven approach to investing marketing dollars across multiple GTM strategies and geographies. Vital to the launch of Vault Lifecycle, strategic planning, and the integrated marketing plan.• Identified a $250M opportunity to expand advanced manufacturing in existing accounts by modelling expansion potential vs. existing spend on design offerings.

Dearborn, Michigan, Us

Product Development • Developed a product strategy for SUV accessories and services resulting in $175M/year of potential revenue.• Developed a quantitative approach for allocating billions of dollars in capital towards high-risk initiatives including software-based services, electric vehicles, and mobility services.

Pittsburgh, Pennsylvania, Us

Strategic Initiatives• Collaborated with strategy, sales, and HR to develop a multi-year, multi-million dollar growth plan. Analyzed internal and external data to determine the potential revenue, risks, and costs for expansion into new regions. As a result, Corporate Banking entered 3 new markets that year and planned to continue to expand over 5 years.• Led company-wide initiatives to select vendors for data prep and data catalog software. Directed over $200,000 in spending and gained consensus across management, analytics teams, IT, and enterprise architecture.• Developed a self-service analysis tool utilized by hundreds of salespeople and support staff. Enabled users to get information in minutes instead of days, while freeing 3 analysts from manual data processing.

Pittsburgh, Pennsylvania, Us

Strategic Initiatives • Architected a business analytics technology stack that enabled Bank Operations to analyze complex problems using billions of records. Stack included a Hadoop data lab, a tableau server, and python notebooks.Analytical Problem Solving• Reduced frozen accounts by 40% through one of the first big-data analysis projects on PNC’s Hadoop platform.• Analyzed debit card fraud in response to the Target data breach. Identified $2.2M/year of additional recoveries.

Pittsburgh, Pennsylvania, Us

Process Engineering• Developed a staffing model based on seasonal demand forecasts and productivity analysis, optimizing staffing levels across ~100 employees and 5 teams.• Automated the debit card shutdown process using VBA/OLE. Eliminated 2 hours of manual entry per day.

Pittsburgh, Pennsylvania, Us

Process Engineering• Simplified document intake process for the loan document vault using SQL, reducing cycle time by two-thirds.

Pittsburgh, Pennsylvania, Us

• Observed and compared processing at Pittsburgh and Bay City, MI sites• Modeled baseline process using flowcharts and value stream maps• Recommend new tools and processes resulting in a 25% reduction in cycle time

Managed the implementation of a 432 panel, 85.5 kW solar power plant. Directly supervised 3 workers whom assembled PV modules, frames, and ballasts. Installed power wiring and IT infrastructure for the solar power plant. Designed an automated work cell using FANUC robotic arm, CNC wire bender, and a spot welder.Designed and oversaw the implementation of a new factory layout.

Master Of Business Administration (M.B.A.)

Bachelor Of Science (Bs), Industrial Engineering