Intensive educational program through bootcamps to add and update data modeling, programming languages, software tools, and application services knowledge and skills for system development and management in Artificial Intelligence, Big Data, Data Administration, and Web Applications. • Completed Bridge to Tech Training Program at Workforce 1 having HTML, CSS, and Java Script as the core knowledge areas.• Completed Data Engineering Training Program at Platform by Per Scholas with a focus on Hadoop, Java, SQL programming for Big Data and Data Analysis.• Completed Python Basics Intensive Training Program at Platform by Per Scholas with a focus on assignments in algorithms, data structures, and object-oriented programming.• Completed small business training classes by New York City Small Business Services to increase knowledge of best business practices for starting and running a business.

Responsible for the development and implementation of Premium Billing Revenue information system processes and data; Conducted and guided the research and analysis of highly complex solutions for the design, development, modification, enhancement, and implementation of critical business processes and their supporting information systems; Provided technical guidance to Billing Department management and inter-department teams on premium billing and payment related processes and issues; Provided solutions for internal and external accounts receivable processing; Managed departmental development and maintenance projects; Managed and coordinated the repair of production information system problems as Production System Manager; Ensures a PHI (private health information) secure information system environment as Billing Department Data Owner.

Provided system development consultative services on Premium Revenue processes and information systems; Prepared business requirements and performed quality assurance tasks as the Billing Department Coordinator on various project teams.