Ux Designer
Current- Conducted UX workshops to map out customer journeys
- Lead designer working across 5 agile teams and products including Spark website and app
- Lead designer working on improving MySpark self-service digital journeys for Spark customers
- Delivered new digital journeys: One Number, Mobile Leasing, IoT Website refresh, Spark Sport & Sky Sport Now streaming service
- Delivered journeys for Spark customers, medium and enterprise business