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Rob K. is listed as User Support Technician at SmartBank at SmartBank, a company with 248 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Rob K..
Rob K. previously worked as User Support Technician I at Smartbank and Event Production Manager at Pgi. Rob K. holds 79 Credits Completed Of B.S. In Information Technology from Regis University.
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Self-starting technical professional prepared to translate formal education and 10+ years’ event production management experience to a role in Information Technology. Recently obtained CompTIA A+ and Google IT Support Certifications. Committed to consistent attention to detail when providing support and troubleshooting issues. Exhibits professional manner and patience when collaborating with clients and team members.
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Provides end user technical support for 44 branches and over 600 employees. Responds to incoming tickets in timely manner, which is in-line with SLA's for company. Follows through on all assigned tickets to resolution while providing white glove customer service to each end user.
Alpharetta, Georgia, United States
Facilitated professional virtual event programs by providing a high-level of event management and consulting for the entire life cycle of the project. Consistently maintained above 99.5% error free rate resulting in client retention and revenue surpassing all other services the organization offered. Managed support and services ranging from project data.
Westminster, Colorado, United States
Diagnosed technical problems, evaluated, and escalated IT issues for end-user clientele via phone, email, and chat. Help Desk Support included browser configurations, local PC security, Outlook integration, and various software configuration issues. Provided technical assistance focusing on first call resolution. Generated support tickets for each.
Other employees you can reach at smartbank.com. View company contacts for 248 employees →
Holly Spring
Colleague at Smartbank
United States, United States
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Brittany King
Colleague at Smartbank
Knoxville Metropolitan Area, United States
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Samantha Miller
Colleague at Smartbank
Panama City, Florida, United States, United States
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Patricia Odham
Colleague at Smartbank
Seymour, Tennessee, United States, United States
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Robert Kuhn
Colleague at Smartbank
Northport, Alabama, United States, United States
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Rosetta Daniel
Colleague at Smartbank
Maryville, Tennessee, United States, United States
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Ni Morgan
Colleague at Smartbank
Signal Mountain, Tennessee, United States, United States
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Danielle Bales
Colleague at Smartbank
Chattanooga, Tennessee, United States, United States
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Brent Tucker
Colleague at Smartbank
Tuscaloosa, Alabama, United States, United States
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Travis Lytle
Colleague at Smartbank
United States, United States
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Quick answers generated from the profile data available on this page.
Rob K. works for SmartBank.
Rob K. is listed as User Support Technician at SmartBank at SmartBank.
Rob K. is based in United States, United States, United States while working with SmartBank.
Rob K. has worked for Smartbank, Pgi, and Intercall.
Rob K.'s colleagues at SmartBank include Holly Spring, Brittany King, Samantha Miller, Patricia Odham, and Robert Kuhn.
You can use AeroLeads to view verified contact signals for Rob K. at SmartBank, including work email, phone, and LinkedIn data when available.
Rob K. holds 79 Credits Completed Of B.S. In Information Technology from Regis University.
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