Rob Blacklock Email & Phone Number

Niagara Falls, Ontario, Canada

Ontario, Canada

- Act as a liaison between all departments that deploy fiber and wireless services. - Deployment of Cisco Broadsoft servers for enterprise VoIP infrastructure.- Optimize distributed VMWare environment between regional data centers.- Provide various support for finance department with SQL 2014 and Sage 300.- Maintain cloud services such as Office 365, Azure.

Stoney Creek

• Key Skills
• Windows Tablets/Desktops / Image Deployment / Branch User Support
• Web-based applications, MS SQL, Cisco Networking, Wireless Support
• Point-of-Sale hardware, financial security practices, Linux & UNIX SupportObjectives
• Provided support to Service Analyst team to maintain integrity of operations.
• Upgraded hardware and software for customer service workstations at branches.

Greater Chicago Area

- Provide user and system support for approximately 75 users at the Port Colborne facility for local applications such as MediaWiki, MySQL, Windows Wonderware/SCADA reporting.- Migration of all users from Linux Ubuntu servers to IIS/Windows Server web server platform.- Migration of legacy PHP/MySQL reporting systems to Windows Wonderware/SCADA platform..

Welland, Ontario

• Key Skills:
• Windows Active Directory / PeopleSoft / Blackboard / PowerShell
• DNS / DHCP / VMWare / Server Provisioning / Windows Server 2012
• Adobe Creative Suite / iOS Applications / Adobe Media ServerObjectives:
• Provide user support for campus-wide services such as Blackboard & PeopleSoft.
• Assist students with issues such as user accounts and network connectivity.

Welland, Ontario

- Redesigned server application infrastructure from stand-alone Small Business Server to high-availability VMWare platform with redundant DNS and domain controllers.- Upgraded all servers from Windows Server 2003 to Windows Server 2008 R2 extending support lifetime.- Enhanced backup retention and speed by upgrading backup system from DLT to LTO in order to.

Niagara Falls, Ontario

Moved from Avalon Theater stagehand position to Database Analyst.- Pulling data from iSeries data-center for ticket sales, promotions.- Developing reports in Excel and Access to show attendance and rated play based on events.

Niagara Falls, Ontario

- Load in and load out for a variety of world-class entertainment acts.- Assisted with set-up and tear-down of musical equipment and stage props.- Worked lighting for a variety of performances.- Setup XLR, DMX cabling for audio and lighting.- Met Smokey Robinson / Huey Lewis, Julio Iglasias, INXS, Peter Frampton, L.L. Cool J., David Foster, Andrea Bocelli.

St. Catharines, Ontario

- Developed Crystal Reports and extracts coded in C++ that generate flat files to be sent to third-party insurance and risk management firms to communicate the status of member’s accounts.- Exercised the ability to pay strong attention to detail when auditing members accounts to verify discrepancies.- Provided support to branch managers, financial advisors.

Toronto, Canada Area

- Developed code in SQL, ASP, PHP. Javascript for back-end processing for various websites.- Customized front-end code using HTML, CSS.

St. Catharines, Ontario

Teachers assistant for VISA 1F90 - Introduction to Digital Art & Media- Assisted students with using Adobe Products and iMac operating system.- Assisted with tutorials in Photoshop, Illustrator, Dreamweaver, Flash.

Welland Ontario

- Transformed conventional blue prints into digital format using Wacom Tablet.- Exposed to mechanical, civil and electrical engineering drawings and learned how to look up and interpret engineering specifications.