Leverage Agile methodology to coordinate projects, oversee contracted and employed professionals, and cultivate key business relationships with vendors, integrators, and other industry professionals. Serve as Product Manager for personal lines insurance products. Plan personal line program development, implementation, and administration functions to support productivity and profitability. Verify rate, rules, and form filings for state insurance departments to meet requirements. Update… Show more Leverage Agile methodology to coordinate projects, oversee contracted and employed professionals, and cultivate key business relationships with vendors, integrators, and other industry professionals. Serve as Product Manager for personal lines insurance products. Plan personal line program development, implementation, and administration functions to support productivity and profitability. Verify rate, rules, and form filings for state insurance departments to meet requirements. Update presentations for multiple executive teams; prepare materials and deliver presentations during quarterly meetings. Product Owner for the Guidewire implementation across the Auto Club Group and launch new auto/home products on the technology platform for FL, GA, and TN customers; achieve one of the largest initial implementations globally.  Lead production support and development for MI PIP Reform and new products that launched in July 2020. Deliver major product implementation and spearhead design of plan benefits for new products and features.  Leading multiple Guidewire and Digital projects for implementation in 2022 for new products in FL, IL, MI, and WI.  Control auto, home, and umbrella products across OH, KY, and WV valuing $100M.  Improved personal lines combined ratio from 151% to 93% across a $100M book of business. Show less

Partnered with development teams to maintain business readiness, manage products, launch new products, define system requirements, and deliver testing functions. Coordinated and led software development projects, contractors, teams, vendor relationships, and new product features.  Championed major product changes to meet customer demands and needs across various markets.  Acted as Project and Product Manager for several projects, including KY/WV auto and home insurance product… Show more Partnered with development teams to maintain business readiness, manage products, launch new products, define system requirements, and deliver testing functions. Coordinated and led software development projects, contractors, teams, vendor relationships, and new product features.  Championed major product changes to meet customer demands and needs across various markets.  Acted as Project and Product Manager for several projects, including KY/WV auto and home insurance product launches and new boat and motorcycle deployment in IL/MI/MN/WI. Show less

Delivered full lifecycle project management, including scheduling, employee leadership, contractor management, sourcing, milestones, and budgeting. Negotiated multimillion-dollar contracts, enhanced processes, improved productivity, and submitted bids for high-value projects. Established consistent and accurate procedures for vendor evaluation, service levels, business case creation, and contract analysis.  Served as Project Manager for auto and home estimation platform replacement;… Show more Delivered full lifecycle project management, including scheduling, employee leadership, contractor management, sourcing, milestones, and budgeting. Negotiated multimillion-dollar contracts, enhanced processes, improved productivity, and submitted bids for high-value projects. Established consistent and accurate procedures for vendor evaluation, service levels, business case creation, and contract analysis.  Served as Project Manager for auto and home estimation platform replacement; selected new platform, obtained approval, and negotiated contracts for project valuing $15M; and for the launch of the home estimation software and hardware.  Redesigned the claims portal across the corporate intranet to increase efficiency and streamline claims processing. Show less