Wintel Systems Team Lead
CurrentManagement and technical leadership of the Wintel Systems Team responsible for the vSphere virtualization platform, Windows Server estate, and Microsoft technologies including Active Directory, ADFS and Configuration Manager.Key Responsibilities• Working with internal business customers to understand their requirements, and collaborating with other technical teams to deliver successful infrastructure solutions.• Providing 2nd and 3rd line support for a vast range of systems and applications, predominantly hosted on Nutanix HCI, Lenovo ThinkSystem and BladeCenter architecture across two data centres.• Diagnosing and resolving production incidents in an analytical and methodical manner.• Point of escalation for other team members and the service desk.• Producing detailed design and operational documentation.Key Achievements• Designed and implemented the VMware vSphere solution which provides the platform for 95% of the Intel server estate.• Managing the Active Directory environment and implementing enhancements such as profile pictures, organisation charts, and deployment and customisation of ADFS to deliver a single sign-on experience for a host of SaaS products.• Technical lead for projects including the migration to Google Workspace (1000+ users) and the intranet transformation to SharePoint.• Experience managing various mobile technologies progressing from Mobile Iron to Google MDM to Workspace ONE (AirWatch).