At Thryv I wear two hats - managing our globally distributed DevOps and Platform Architecture teams and as Thryv's Principal Architect for our global Public, Private, and Hybrid Cloud Platforms and Developer Experience.In my management role I am the head of Thryv's DevOps and Platform Architecture teams, tasked with designing, implementing, and operating our AWS, Azure, and vSphere-backed platforms, in tandem with developing and implementing the tools and processes to unleash our development partners to meet their customers' fast pace needs. My teams are responsible for guiding and moving Thryv forward, shrinking our technical debt and decreasing our technology time-to-market through the use of emerging technologies and well-defined automation.As Thryv's Principal Architect my charter is devising, designing, and directing our Enterprise Platform strategy and architecture, while working with our development partners to architect a consistent, secure developer model. The role requires understanding where Thryv's business wants to go and how our technology teams can provide the way without standing in the way.During my time at Thryv I have lead and managed multiple datacenter replatforms, designed and implemented our next generation enterprise platform, transitions to CI/CD for multiple applications, code refactoring and application redesigns to cloud native technologies, and development of our datacenter ITSM and CMDB models.

OpenStack, Container, and NFV Product Architect in VMware's Telco and Edge Computing Research and Development organization. My central focus was the operational and implementation product architecture for NFV technologies, primarily VMware Integrated OpenStack and Kubernetes, providing guidance to internal and Fortune 50 external customers on design, implementation, operation, and consumption of OpenStack and Kubernetes platforms on VMware technologies.I was the architectural product co-lead for the complete transformation of VMware Integrated OpenStack to a fully cloud native, containerized Kubernetes platform, the first such replatform and product at VMware. I also led the architectural development of the VMware HCX product integration to VIO.Acted as the operational Subject Matter Expect to internal development and engineering teams, concentrating on customer advocation and translating customer use cases and requirements to both strategic and tactical direction and code. Tasked as the primary contact point between VMware's Field and Global Support Services organizations and the VIO Engineering teams. Author and reviewer of the VMware Integrated OpenStack Design Guide. and contributor and reviewer of VMware's NFV OpenStack Reference Architecture and VMware's NFV Edge Computing Reference Architecture. Provided continuing education to internal support and engineering teams and customers on the design, implementation, operation, and consumption of emerging technologies using VMware technologies.

Global lead consultant for OpenStack and container technologies, providing multi-layer cloud infrastructure/DevOps automation strategies and architectural design, and operational transformation guidance for VMware's largest customers. Designed and implemented multiple VMware, OpenStack, and container-based hybrid and private clouds for Fortune 50 and Fortune 500 customers.Co-creator and lead architect for the open source Chaperone automation tool (https://github.com/vmware/chaperone), used by internal and external customers to accelerate deployment of VMware, OpenStack, and Kubernetes technologies.VMware Field CTO Ambassador and founding member of the VMware Professional Services Architecture Review Board.

Principal Lead Consultant focusing on cloud computing and DevOps technologies, specifically cloud management systems such as OpenStack and containers.Cloud Strategy and Planning: Provided consulting in cloud platforms, architectures and solutions. Cloud Subject Matter Expert: Offered guidance on modern scale-out architectures across leading vendors (HP, Cisco, EMC, etc.), and working with automation suites such as VMware vRealize Automation, Ansible, VMware vCenter Orchestrator, Chef, and Puppet.Infrastructure & Solution Architecture: Consulted to clients on migrating non-cloud solutions to various cloud platforms (e.g., OpenStack, AWS, CloudStack, containers, etc.)API Architecture & Direction: Designs custom infrastructure services APIs based on open standards

Principal Engineer/Architect/Evangelist accountable and leading Visa’s transformation to a true secure, multi-tenant Infrastructure-as-a-Service and Platform-as-a-Service private and hybrid clouds. Designed and directed transition of Visa’s HP-based shared infrastructure environments to Vblock-based Converged Infrastructure.Collaborated with multiple teams to establish real-time, self-service workload provisioning with governance models leveraging PaaS substructures consumed by ITIL-influenced Service Catalog and orchestration. Assisted in architecture and design of long-term PaaS supporting orchestration and service catalog systems.Developed global technical and operational IaaS and PaaS standards for compute, network, storage, virtualization, tooling, and capacity planning functions. Managed multiple globally distributed virtual project teams tasked with executing largest Open Systems project in Visa’s history, the creation and implementation of Visa Cloud Services. Accountable as chief technical resource and evangelist of Visa Cloud Services 1.0 and 2.0.Led global datacenter consolidation migrations from ten datacenters to three datacenters, working with all affected teams to ensure high availability and uptime while minimizing disruption.

Pioneered Visa’s five-9’s available Shared Infrastructure/Private Cloud initiative. Developed overall design and architecture utilizing HP BladeSystem and VMware vSphere substructures. Established architectural governance plan for Shared Infrastructure/Private Cloud initiative and developed modular reference architecture for future implementations.Through orchestration and process automation reduced overall implementation time by 1000% for HP blade enclosures. Created standardized implementation protocols for virtual machines and software/hardware substructures, greatly minimizing time to market.Developed and implemented processes for automated provisioning of virtual machines via HP Operations Orchestration and several web services, integrating BMC Remedy, Microsoft SCCM, and other support functions.

* Lead engineer for complete hardware refresh of several Verified By Visa (VbV) applications* Implemented nCipher netHSMs, replacing older nCipher SCSI-based HSMs* Performed 3rd/4th level troubleshooting and application engineering for the VbV service* Developed script-based architecture for BI extractions

* Lead application contact for several Verified By Visa (VbV) applications, Visa's only open systems transactional service with service levels of 99.999 uptime* Developed training documentation and performed training sessions* Developed several VBscript/Perl scripts for ongoing management and installation in support of the VbV service* Performed preventive maintenance and 3rd level troubleshooting for the VbV service

* Responsible for ongoing development, testing, implementation, and administration of over IT security doctrines providing compliance for the HIPAA Security standard and Sarbanes-Oxley 404 IT Controls. * Implemented the use of distributed OSSIM servers (Snort-hybrid), Nessus and Nmap scans, NSA/NIST-based security templates for Windows NT4, 2000, and 2003 servers, Group Policy/WMI, and several other software and hardware controls.* Developed Disaster Recovery plans for several hardware and software controls, such as BEA WebLogic, Hyperion Applications, and ARCPlan. * Implemented Plone/Zope/Apache enterprise web/application server utilized for robust secure Intranet site, providing single sign-on for document management, extended collaboration through forums and chatrooms, and access to company, department, surgery center, and IT documents. * Designed and implemented migration from one Windows NT Domain, three Active Directory domains, and two Microsoft Workgroups to three Windows 2003 Active Directory forest. * Planned and migrated move from two Microsoft Exchange 5.5 Servers to a single Microsoft Exchange 2003 Server. Extended Exchange 2003 by utilizing Outlook Web Access, Outlook 2003 RPC over HTTP. Integrated new Blackberry Enterprise Server for over fifty users.* Administered over seventy-five Windows NT, 2000, or 2003 servers, spread across fifty-six sites, connected by T-1, frame relay, and ISDN mediums. * Administered over fifty Cisco 2600-series routers and multiple other managed network devices.

* Project Engineer for hardware and software migration of over 4000 client devices for all departments of the Tennessee Department of Children Services. * Lead Technical Engineer for project* Lead Security Advisor for HIPAA compliance.* Developed overall project plan and business process cases * Created migration doctrine and liased with multiple vendors

* Responsible for the daily administration of eight Windows NT and Windows 2000 Active Directory domains, serviced by forty-one Windows NT and 2000-based servers, utilized by eighteen-hundred users across a thirty-nine site WAN. * Performed daily administration/backups of two Exchange 5.5 Servers and thirty-five Windows-based file servers/SQL servers utilizing ArcServe and Veritas-based backup systems. * Provided WAN support for forty-two Cisco 2600-series routers. * Developed and integrated a wireless security implementation plan/doctrine for corporate use. * Developed test lab for consolidation of domains coupled with migration to Windows 2000 Active Directory. * Acted as overall technical Security contact for company.

* Assisted in the design, implementation, and project management of the migration and server-consolidation from Netware 4.11 and Windows NT to Windows 2000 Active Directory for more than twelve hundred sites. * Assisted in development, design, and rollout of over eleven thousand workstations, twelve hundred servers, and five hundred laptops. * Assisted in developing in-house project management website using XML, CSS, JavaScript, and PHP, providing central repository for day-to-day operational data. * Implemented custom inventory management system for use during project.

Developed hardware and software preparations for migration to Windows 2000-based domain. Performed user and group management within both the Windows NT4 Domain environment and Microsoft Exchange 5.5 environment. Responsible for the construction, installation, and maintenance of thirty-five (35) NT4 and Windows 2000 Servers supporting more than six hundred (600) end users over five (5) sites.

Provided troubleshooting and operation support for 120 PCs and several Novell Netware 3.12/4.11 servers. Assisted in design and implementation of migration from Novell 3.12/4.11 to Microsoft NT Server 4.0/Microsoft Exchange Server, and client migration of more than fifty (50) desktop PCs from Microsoft Windows 3.11 to Windows 95/98/NT Workstation and Microsoft Office.Nuclear reactor operator, also responsible for maintenance, troubleshooting, and operation of all electrical and electronics systems associated.