Ronnie B. Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Supporting school's across London by:- Providing support and point of escalation to consultants in schools.- Delivery of technical projects for schools including workstation & server setup/configuration, e-mail migrations and advanced bespoke work.- Providing emergency response to school's with major issues or outages.

London, United Kingdom

Provided 3rd-line technical support to consultants across the company and contributed to the development of turn IT on's Discover Windows Server solution.

London, United Kingdom

I was the first point of contact for IT support in five primary schools part of the Primary Advantage Federation in the Hackney, London area.Responsibilities:- On-site technical support addressing IT issues and supporting school staff with the use of IT.- Delivery of long-term technical projects for the schools including infrastructure upgrades and device refreshment.

London, United Kingdom

Providing installation and support services in schools:At Ormiston Park Academy, Thurrock I was part of the IT install team for there new 15 million pound building, I was tasked with many varied tasks including data migration from there old IT system, install and setup of Windows applications and Servers, and the configuration of Group Policy.I also provided additional support to the IT Team at Preston Manor School, Wembley. This work included supporting staff in the use of the IT systems, completing maintenance on the IT infrastructure ranging from provisioning user accounts, managing and updating Active Directory to deploying software to end users.

Aveley, Thurrock

I was overall responsibile for the running, maintenance and development of the academy's IT systems including the managing of the IT support team:- Supported 500+ students and 90+ staff in the use of academy IT systems.- Maintained IT equipment; workstations, servers and associated peripherals.- Managed software including maintaining licensing and deployment to end users workstations.- Managed and maintained the physical network infrastructure.- Managed physical and virtual Windows-based servers including Exchange 2007, SharePoint 2007, SQL Server 2005/2008 and Capita SIMS.Net (Management Information System).In this role I also:- Was part of the team involved in the creation and setup of the academies IT infrastructure for its new building due for opening in October 2013.- Unified the academies two physically independent Active Directory domains into a single one simplifying administration and reducing the cost of duplicating all solution twice through both domains.- Introduced a virtualised Citrix XenServer infrastructure reducing the amount of physical servers required.- Implemented Windows Remote Desktop replacing the existing GoToMyPC solution to allow for easy remote access for staff.- Migrated to SmoothWall for both web filtering and firewall needs replacing both SonicWall and Censornet

Aveley, Thurrock

I was in this role from 2003 until 2009, my responsibilities included:- Day-to-day running and managing of IT systems.- Supporting students and staff in the use of IT systems in a helpdesk-style role.- Maintaining hardware, software and managing the network infrastructure.- Managed MS Windows Server, MS Exchange 2003/2007, SharePoint 2007, SQL Server 2000/2005 and Capita SIMS.Net (Management Information System).In this role I also:- Was involved in significantly expanding the IT infrastructure in the school starting from 2 IT suites and a handful of office desktops to 5 IT suites and every teacher having a desktop machine and interactive whiteboard in their classroom. - Upgrading two NT 4 domains (one being RM Connect based) to Active Directory domains gaining experience in setting up many aspects of a network including DNS, DHCP, scripting and Group Policy.- Setup an unattended network installation for Windows XP desktops using Microsoft’s Remote Installation Services.- Wrote and implemented an electronic inventory system replacing the existing paper one using MySQL and PHP.- Implemented firewall and web filter solution using both SonicWall and Censornet replacing externally hosted Local Authority solution.

Bsc Hons, Computing

Gnvq Advanced, Information Technology, Merit

Education record