Richard Bourque Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Laval, Québec, Ca

Functional Manager of the IT Business Solutions team — constituted of 15+ resources, including Managers and Individual Contributors — and responsible for the support, maintenance and evolution of the organisation's applications portfolio and operations. The team's expertises include: ERP, Software integration, Data Management, Business Intelligence (BI), Artificial Intelligence (AI), Software Development, Document Management, etc.• Acted as Program Director and Technological Pilot for the ERP implementation project.• Acted as an IT Sponsor for the following initiatives: Talent Acquisition software implementation, Intranet migration to SharePoint, Viva Engage implementation.• Lead the following initiatives: legacy systems modernization and decommissioning, Enterprise Service Bus and Data Lakehouse creation, archiving process automation, enterprise BI strategy definition and implementation, AI implementation, modernize software development practices and technological stack.

Laval, Québec, Ca

Responsible for building the IT Business Solutions team (from 5 to 15 ressources), managing the organisation's applications portfolio and operations. The team's expertises include: ERP, Software integration, Data Management, Business Intelligence (BI), Artificial Intelligence (AI), Software Development, Document Management, etc.

Montréal, Québec, Ca

Functional manager for a team of 17 permanent employees (+ consultants) specialized in data management, regrouping software integration and business intelligence experts.Responsibilities:• Analyze the team's practices and tools, establish a vision, strategic objectives and a 3-years roadmap in line with SAQ's strategic plan, with a focus on modernization and cloud migration.• Develop business relationships and ensure service delivery with SAQ's business lines and the SQDC.• Oversee the team's delivery within SAQ's most ambitious project in 15 years, which consisted in refreshing the administrative processes from order to cash, including an ERP upgrade.• Manage the performance and professional development of team members.• Manage the service's budget (OpEx & CapEx).• Stay abreast technological innovations in the fields data management, integrations, business intelligence & analytics and artificial intelligence.• Act as the IT leader for the following projects: Cognos 10 to 11 migration, SAS upgrade.

Montréal, Quebec, Ca

Act as a delivery expert and technology SME (internally and with clients) for topics such as Artificial Intelligence (AI), Business Intelligence (BI), DevOps, Data Science and Cloud.Responsibilities:• Recruit, build, deploy and manage agile software development teams within large transformation programs at client sites and for business development;• Develop new innovative and technology-driven service offerings (DevSecOps, Data & AI);• Take ownership of the Cloud and Office 365 service offering;• Act as a technological SME: technical expertise for RFP responses, technical interviews;• Oversee the delivery of client projects;• Participate in business development.

Montreal, Quebec, Ca

Responsible for the end-to-end delivery of innovative artificial intelligence (AI) deep learning solutions to clients of various industries.Responsibilities included:• Develop and maintain strong client relationships;• Participate in the offer process, contributing to the statements of work (SOW);• Manage multiple agile projects through the full delivery lifecycle;• Liaise with the Product team to align products' functionalities and roadmaps with the projects' needs;• Act as the change management and business analysis lead on projects.• Accountable for the performance of projects and reporting on their status;• Develop Element AI's delivery tools and processes.

Montreal, Qc, Ca

As part of the IT Project Management Office (PMO), the IT Project Manager role consists in leading a wide range of IT projects in such areas as infrastructure, security, integration and process improvement.Responsibilities included:• Manage projects from inception to closure following an established standard project management methodology.• Identify all resources required to execute the project (human, physical, financial) and plan according to their availability, in collaboration with Resource Managers and Portfolio Managers.• Establish lasting relationships with suppliers, sub-contractors and other key personnel to ensure meeting the project schedule.• Manage and track the financial, time and resource aspects of the project against the baseline.• Report the project status to Senior Management, including Directors and the CIO.• Liaise with all stakeholders, partners and interested parties on the project.• Maintain a high performing team environment for the project.• Provide guidance and support to team members when needed.

Roseland, New Jersey, Us

Responsible for managing enterprise projects within the Project Management Office (PMO) and to define, improve and promote the organization's project management practices.Responsibilities included:• Lead projects from initiation to closure.• Coordinate the work of internationally distributed team members.• Influence project stakeholders to ensure successful outcomes.• Act as the single point of contact for the project.• Identify, monitor and control project risks.• Report on the project status to the organization.• Deliver on time, within budget and with the agreed upon scope.• Ensure the successful delivery of projects and the realization of expected benefits.• Review and improve the organization's project management methodology, processes and tools.

Roseland, New Jersey, Us

The Connectivity Project Manager position consists in managing multiple parallel implementations of ADP Streamline Data Hub (SDH), a software as a service (SaaS) web-based application which enables multinational corporations to automate the extraction and transfer of their payroll information from their system of record (SOR) to the local payroll partners in multiple countries.Responsibilities included:• Lead multiple parallel implementation projects in several countries with various clients, from initiation to closure.• Act as a single point of contact for clients.• Coordinate the work of internal teams and payroll partners to ensure timely project delivery.• Identify, monitor and control project risks.• Report on the project status to the organization and to clients.• Help resolve client issues.• Train clients on software usage.

Montreal, Quebec, Ca

Responsible for the end-to-end management and delivery of software development projects within the Global Delivery and E-business Center of Expertise (ISO 9001 and CMMI level 3 certified).Responsibilities included:• Participate in the estimation and planning of requests for proposal (RFP).• Lead projects from initiation to closure.• Coordinate the work of internationally distributed team members.• Influence project stakeholders to ensure successful outcomes.• Act as the single point of contact for clients.• Identify, monitor and control project risks.• Report on the project status to the organization and to clients.• Deliver on time, within budget and with the agreed upon scope.• Ensure the successful delivery of projects and the realization of expected benefits.

Montreal, Quebec, Ca

Responsible to ensure monitoring and control (costs, schedule, quality, risks, etc.) of multiple projects simultaneously, collaborating closely with the project managers.Responsibilities included:• Prepare project health checks.• Prepare the revenue recognition financial documents.• Create and update the project plans (MS Project).• Manage invoicing and accounts receivable.• Certify project conformity to CMMI and ISO9001 requirements.• Ensure project compliance with contractual agreements.• Participate in project reviews with the project management office (PMO) and the project manager.• Additional project coordination responsibilities.

Montreal, Quebec, Ca

Responsible to ensure monitoring and control (costs, schedule, quality, risks, etc.) of multiple projects simultaneously, collaborating closely with the project managers.Responsibilities included:• Prepare project health checks.• Prepare the revenue recognition financial documents.• Create and update the project plans (MS Project).• Manage invoicing and accounts receivable.• Certify project conformity to CMMI and ISO9001 requirements.• Ensure project compliance with contractual agreements.• Participate in project reviews with the project management office (PMO) and the project manager.

Montréal, Québec, Ca

Assist clients in defining and optimizing their portfolio and program management processes.

Magog, Quebec, Ca

Analysis and integration of open source business intelligence (BI) solutions.Business Intelligence, Pentaho, ETL, Java

Armonk, New York, Ny, Us

Java, Websphere, DB2, z/OS

Armonk, New York, Ny, Us

Lotus Notes, Java, DB2

Montréal, Québec, Ca

C++

Magog, Quebec, Ca

PHP, Geobusiness, Mapserver, Business intelligence

Québec, Québec, Ca

Delphi

PHP, MySQL

Summer School, Strategic Management Of Artificial Intelligence

Artificial Intelligence: Implications For Business Strategy

Master'S Degree, Project Management

Bachelor’S Degree, Computer Science

Diploma Of College Studies, Computer Science