Rebecca Braybrooks Email & Phone Number

London, England, United Kingdom

To organise and manage the administration of the Professional Membership and Education Directorate.

London, United Kingdom

London, United Kingdom

To support the Director of Education & Professional Development and the Professional Development and Education teams by providing efficient and effective administrative processes.

London, United Kingdom

Providing a professional service to support members in many aspects of their roles and development.

London, United Kingdom

To support the Director of Professional Development and Support and the Professional Development and Support teams by providing efficient and effective support and administrative processes.Six month secondment onto the Professional Support team - answering member enquiries (Sept 18 - Feb 19)

I was the PA to the Group Omni Channel Director and also supported the Strategic Development, Ecommerce and IT teams.

Day to day management of Director phone calls, emails and general dealingsManagement of Director diary and schedule on daily basis and resolving any clashesPresentation of team project updates/departmental reviews/budget figures and relevant information to Director on regular basisManagement of invoices for Director sign-offOrganising travel and preparing complex travel itineraries for executives and visitorsMeeting minutes and communications thereof to all relevant partiesTyping documents, presentations, emails and lettersOrganisation of large, medium and small-scale events on behalf of managers within Strategic DevelopmentMaintenance of Strategic Development team holiday calendars, expenses, contractor timesheets and remittance advice paperworkMaintenance of team project calendar facilitate agreed delivery of milestonesCo-coordinating office and floor moves on behalf of teamManagement of all new starter initiatives from computer hardware, software to building/team introductionsManaging CAPEX and budget expenditures on behalf of team, flagging any critical issuesOrganising team and external training events including the provision of catering and venue bookings Organising external and internal social events and accommodation where required

Providing a professional, welcoming first point of contact, both internally and externallyManaging a busy switchboard (IPFX)Delivering quality customer service to local and international clienteleWord processing and data entry using Windows programsEnsure reception and lounge areas are tidy and adequately stockedOrdering couriers, taxis, stationery and check invoices against ordersOrganising /liaising with local reception suppliers i.e. florist, newspapers, milk, recycling and contractorsResponsible for emergency petty cash and up keep of expenses

Managing staff by preparing rotas and meetingsEnsuring customer service standards exceed expectationsStock management through weekly stock take and online ordering systemMinor accounting using Windows programs, end of night proceduresCash handling through tills and end of day accountingMerchandising of stock within shop and on restaurant floor

Providing excellent customer serviceStock Management through stock takes, daily orders, spreadsheetsDatabase Set up/ ManagementCash Handling through tills and end of day proceduresMerchandising of stock on shop floor and in displays, photo shootsSupervised team of 6