Ryan Brennan Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Syracuse, New York, United States

• Promoted first year to highest student-held position. In charge of 3 team leads and 24 consultants. • Overhauled 400-asset database to remove clutter & reduce checkout errors. Designed Syracuse-themed duty signage. • Daily Responsibilities: respond to classroom emergencies, troubleshoot, update & image computers, manage rentals.

• Led access review of 4,000 employees across 3 programs used by CVS’s server monitoring department. • Discovered and resolved issue where accounts had retained access due to conflicting employment information.

Syracuse, New York, United States

In addition to the previous, I was one of three students in charge of managing a team of six other student workers, fielding questions about protocol and scheduling work hours.

Syracuse, New York, United States

I help students & faculty troubleshoot IT-related problems at the service desk through in-person drop-ins, Salesforce cases, phone calls, and emergency classroom visits. Outside of troubleshooting, it's my responsibility to organize our computing equipment, clean computer labs + team rooms, and rent out loaner equipment. The job requires calm thinking and cooperation with the rest of the department to keep Whitman's instructional programs running smoothly.

Bachelor Of Science - Bs, Computer Engineering, Junior - Gpa: 3.97

Minor Electrical Engineering Honors: Dean’s list x4, Dean’s Merit Scholarship, SUccess Merit Scholarship, Tau Beta Pi member

High School Diploma