Directly facilitates all phases of the planning, construction and closing of 4 multi-million dollar residential communities. Responsible for managing the construction of new homes while building and maintaining relationships with customers, trade partners, city officials and suppliers. Directly accountable for quality, safety, scheduling, financials and building practices.

Coordinated and managed field technician supervisors, warehouse managers, training personnel, and more than 80 satellite installation technicians and sub-partners to ensure proper satellite service installation for DirecTV customers.• Utilized Spanish skills in a very diverse technician base of 70% plus Spanish speaking employees.• Reduced fuel consumption by 1 gallon per work order and increased technician productivity, by implementing new warehouse procedures for equipment distribution.

Project ManagerManaged multi-million dollar residential community construction projects. Responsible for construction operations and quality, storm water management, OSHA safety enforcement, customer relations, trade relations and scheduling, building codes and inspections, Lean implementation and financial budget management. • Created customer delight by effectively managing warranty claims, including wind, flood, natural disaster, fire, mold and construction defects.• Acquired platinum level customer satisfaction while managing the construction and quality of more than 500 homes and light commercial buildings.• Awarded Best Practices Award for executing exemplary standards for key construction initiatives in leak prevention, mold prevention and safety standards.• Honored for Project Management of a new home for homeless families in Pontiac, MI by Pulte Homes, Grace Centers of Hope and HomeAid Michigan.• Achieved Subdivision of the Year award for exceeding planned number of homes built, accomplishing record customer satisfaction scores and exceeding financial goals.

OwnerCreated and expanded a business to include the installation, design and maintenance of perennial gardens for more than 30 clients. I coordinated the seasonal needs of these clients for many consecutive years. • Visualized and installed niche garden designs in difficult and challenging locations.• Conceptualized and marketed a small business out of several small odd jobs.

Restaurant Manager Oversaw both kitchen and dining room operations, staffing, scheduling, cost control, employee development and training, recipe adherence, ordering and customer service.• Performed Japanese language skills and restaurant knowledge to train and assist Tokyo managers throughout Singapore and Tokyo new store openings.• Generated high quality food items at record low order times while creating synergy and team work in a high pressure and fast paced environment.

New Store Opener/Trainer/CookDelivered high quality menu items while training new employees and management across all kitchen job functions. • Developed talent for training and mentoring team members after completing intense company driven training seminars.• Maintained high industry standards for food production, food storage, food cost and food preparation and sanitation.