Brian James, Mba, Cctm Email and Phone Number

Marketing, outreach, route planning and grants.

Chief Operating Officer for Medical Screening clinic specializing in pre-employment drug and alcohol testing for employers. Managed all sales, marketing, finance, human resources, and operations functions. Conducted drug awareness and training lectures for employers, parents and individuals. ** Implemented operational productivity processes which improved customer service by 30% and increased laboratory collections by 51%. ** Implemented HIPAA policies for 100% compliance.

Managed all product development, marketing, sales, logistics and financial operations for start-up company that imports and sells construction products. Partnered in start-up functions working with manufacturers and buyers to reduce construction costs in the area. Managed sales professionals to promote and sell all product lines. ** Drove sales to more than $200,000 in first six months after start-up. ** Successfully partnered with factories in China to arrange product development, production and shipping of merchandise.

Managed marketing, sales, pricing, logistics and product development activities for direct manufacturing indoor/outdoor lighting products to major retail store chains such as Lowe's, Home Depot and Wal-Mart. Worked directly with factory representatives in China to coordinate product development, manufacturing and logistics. Successfully expanded responsibilities of the marketing department. Developed compelling sales presentations to retailers to promote new product lines. ** Increased sales by 5% by developing efficiencies in product development and launch processes.

Supervised 50 global sales and support employees for herbal supplement company with revenues of over $200 Million. Responsible for hiring training, development and motivation of all sales personnel to achieve quarterly and annual targets. Managed customer service teams to achieve corporate customer satisfaction and retention goals. Responsible for all hiring initiatives, sales reports, and customer satisfaction analysis. ** Achieved the highest return business percentage in the history of the company. ** Increased sales over 6% per month. ** Decreased operating costs by 50% through implementing more efficient departmental processes. ** In start-up role, achieved $100 Million in sales in first two years.