Arbi R. Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Greater Los Angeles Area

Provide exceptional customer service while delivering timely local and remote server and desktop support for more than 50 users.Install and troubleshoot more than 100 network devices, as well as printers and faxes, ensuring all technical needs are met.Connect, configure, and maintain a virtualized environment. Implement disaster recovery plan, security, and network shut down for the virtual environment to increase system stability.Purchase devices and supplies for IT Department while sustaining the annual IT budget.

Glendale, Ca

Edited, converted, and finalized personal and commercial videos, ensuring business requirements were exceeded. Designed postcards and stands with strict attention to detail to enhance customer interest and buying activity.Collaborated with clients to develop customized advertisements and marketing collateral.

Greater Los Angeles Area

Created, updated, and maintained site pages for the company website to increase website traffic. Coordinated with producers and designers for major site changes to ensure functional requirements were met.Performed software and server support for the office website to enhance organizational productivity. Developed and managed Facebook and Twitter fan pages and newspaper ads to achieve corporate objectives.Generated and edited pictures and videos for social networks to generate customer interest and corporate revenue.

Greater Los Angeles Area

Served a range of customers, providing exceptional customer service while managing inquiries and identifying customer needs.Recommended laptops, desktops, and other computer equipment to meet customer requirements.Maintained up-to-date knowledge of current titles and changes in the market to increase customer satisfaction.Processed customer orders and device reservations, paying and processing invoices in a timely manner.

Tehran, Iran

Installed and performed repairs to hardware, software, and peripheral equipment, supporting more than 50 office computers.Designed and updated website pages to increase corporate revenue stream and client base. Devised and created manuals, pictures, and banners for web pages and exhibitions that were eye-catching and attracted new business. Developed animated presentations that were highly persuasive, high-quality graphics projects that exceeded all expectations for company booths at fairs.