Ricardo Bruno Email and Phone Number

Managing enterprise-wide IT operations activities. Overseeing all call center and network information systems for the Bank including network, telecom and server infrastructure. Coordinate with department heads, analyze new technologies and manage vendor relationships. Define project scope, goals and deliverables that support business goals in collaboration with senior managementAbility to efficiently handle multiple tasks, confidential data and meet deadlines without compromising attention to detail and quality.Information Technology professional with 15 + years experience in global customer and front line support and management.Specialties: . Computer consultant and Network designer.. Information Technology. . International Support - Bilingual (Spanish). IT Project Management. International Customer Negotiations.. Systems Analyst (Argentina). Microsoft Certified: MCSE (Windows Server 2003). Cisco certified: CCNA (configuration in switches and routers, Frame relay, VPN, ISDN, etc...). Project Management: Harvard Business. .