Robert Herring Email & Phone Number

New York, NY, US

Manhattan, New York, United States

• Promptly and warmly greet s guests and accompanies them to their tables based o0n availability or desired seating arrangements. Oversees guest flow within Petrie Court Café.
• Manages the reservations system for the café, with upwards of 500 daily guests in attendance.
• Promotes an overall enjoyable dining experience; promote clean, safe, and neat environment for guests and associates.
• Advise guests on menu and beverage selections.
• Liase between kitchen staff and dining room… Show more
• Liase between kitchen staff and dining room staff.

New York, New York, United States

• Provided Multisystemic Therapy services to over 10 families through the New York City area. Worked with families for up to 5 months to address behavioral issues with their adolescent children. Changes implemented were.
• Analyzed challenges for families based on family input to determine drivers of their children’s antisocial behavior. Worked with families to define goals for treatment and… Show more
• Analyzed challenges for families based on family input to determine drivers of their children’s antisocial behavior. Worked with families to define goals for treatment and determine changes to be made in their.
• Utilized skills in strength/needs assessment, motivational interviewing, and genogram creation using GenoPro software. Cultivated familiarity with NY State standards on Child Welfare to ensure safety and well-being of.
• Documented progress with families in dozens of reports for NYC’s Administration for Children’s Services, including progress reports, Family Assessment and Service Plans, and Plan Amendments. Wrote weekly case summaries.
• Coordinated with staff from ACS, Children’s Aid, and other outside organizations such as DOE schools to ensure families’ case management needs were met in a timely fashion. Show less

Manhattan, New York, United States

• Engaged with dozens of students in order to determine their needs and provide counseling and social support. Researched/connected them with services to address any issues that they faced.
• Ran open group to provide guidance and psychosocial support to students. Provided multiple students with strategies and materials to help them manage stress, handle difficult emotions, and develop self-awareness.

New York, New York, United States

• Worked with dozens of individual patients and their families to conduct individual assessment of their psychosocial needs during their time at the hospital. Utilized clinical techniques such as motivational.
• Utilized Epic and Allscripts Care… Show more
• Utilized Epic and Allscripts Care Manager programs to document initial client assessments and review related patient medical records in order to inform patient discharge planning.
• Collaborated with interdisciplinary medical team of doctors, nurses, and other medical professionals to understand patient’s course of treatment and medically-recommended plan of hospital discharge. Worked with medical.
• Worked with a variety of skilled nursing facilities and home healthcare agencies to coordinate patient discharge and make arrangements for patients to return to the community in a safe and timely fashion. Show less

New York, New York, United States

• Worked with a caseload of 6 older adult clients to connect them with Medicaid, Medicare, Social Security, SNAP, SCRIE, and other services to meet their medical, financial, and social needs and generally support their.
• Engaged in virtual and in-person meetings with clients in order to determine their needs, provided counseling and social support, and researched/connected them with services to address any issues that they faced..
• Engaged in virtual and in-person meetings with clients in order to determine their needs, provided counseling and social support, and researched/connected them with services to address any issues that they faced..

Greater New York City Area

• Run volunteer recognition program for a volunteer base of over 5,700 volunteers in the Greater New York Area. Managed the planning and implementation of three annual volunteer recognition events. Created distribution.
• Created program to reduce volunteer referral to approval times among volunteer managers. Partner and communicate with 30 different volunteer… Show more
• Created program to reduce volunteer referral to approval times among volunteer managers. Partner and communicate with 30 different volunteer managers to ensure volunteers are approved in timely fashion. Efforts.
• Conducted dozens of volunteer screenings to identify appropriate positions for individuals applying to volunteer with the Red Cross. Worked with volunteers to identify interests and refer them to available positions.
• Partner with staff from the Development, Biomedical, International Services, and Services to the Armed Forces departments of the Greater New York Red Cross to identify departmental needs for volunteers. Consult with.
• Provided general advice and guidance to volunteer managers regarding use of Red Cross volunteer database as well as recruitment and use of volunteers to achieve departmental goals.

Greater New York City Area

• Assisted dozens of prospective Red Cross Youth and Adult volunteers in signing up to volunteer for the American Red Cross of Greater New York. Utilized administrative functions of Volunteer Connection (VCN), the.
• Created various… Show more
• Created various tools to assist with engagement, reporting of activities, and enrollment of members into Volunteer Connection by Red Cross Clubs. Tools included a Monthly Club Report created in Survey Monkey and videos.
• Provided feedback and advice to 70 Red Cross Clubs in New York City, Long Island, and the Hudson Valley Regions to ensure their success in fundraising, club activities, and member recruitment. Coordinated with club.
• Worked with 15 schools and universities to start new Red Cross Clubs in the New York area. Created informational materials and conducted initial site visits and follow up via phone and email to ensure that members.
• Worked with the Greater New York Chapter Youth Council, a group of 10 distinguished high school Red Cross club members to support them in providing guidance and unity to the 70 Red Cross Clubs across the region..

Greater New York City Area

• Assisted in the planning and coordination of monthly trainings for a group of 35 VISTA members posted at 22 different city agency host sites. Identified topics and speakers based on a specific set of guidelines.
• Administered surveys to members in order to gauge efficacy of trainings. Compiled and analyzed data to identify best practices of trainings and… Show more
• Administered surveys to members in order to gauge efficacy of trainings. Compiled and analyzed data to identify best practices of trainings and make them more effective. Utilized tools such as Microsoft Excel and.
• Provided mentorship and guidance to 19 VISTA members. Discussed strategies to advance their projects, navigate office and VISTA environments, and develop themselves professionally. Liaised with representatives from.
• Screened applicants for the 2017-18 NYC VISTA and 2017 NYC VISTA Summer Associate programs. Reviewed applicants for program eligibility, scheduled screenings with applicants, administered phone screenings, recorded.

Greater New York City Area

• Managed a team of eight volunteers involved in outreach to and enrollment of older adults in order to address senior hunger and poverty in New York City. Supported and communicated with the volunteers to resolve any.
• Liaised with eight senior centers across New York City and four partnering organizations in order to manage volunteer expectations and relationship with the Department for the Aging. Addressed issues that… Show more
• Liaised with eight senior centers across New York City and four partnering organizations in order to manage volunteer expectations and relationship with the Department for the Aging. Addressed issues that arose.
• Worked with benefits such as SNAP, SCRIE, and the Medicare Savings Program in order to ensure the most effective volunteer performance in outreach and enrollment to seniors. Created materials to assist volunteers in.
• Performed direct outreach in several communities across New York in order to raise awareness of senior hunger and refer seniors to programs that could address it. Met with various community organizations in Queens and.
• Assisted in the planning and design of a follow-up benefit enrollment project. Drew upon initial experience with a pilot project to help inform Department for the Aging deputy commissioners’ and planning team’s design.

Greater New York City Area

• Conducted interviews with 115 clients in order to assist in a New York City-wide study examining trends among injection drug users.
• Tabulated results of all 115 surveys using SurveyGizmo and Microsoft Excel in order to support the creation of the study results.
• Assisted staff of partnering syringe exchange with distribution and tracking of syringes.

London, United Kingdom

• Developed and distributed fundraising material to over 250 different Parishes. Networked with over 25 local businesses in Central London in order to raise awareness and funding for The Passage's activities assisting.
• Updated and monitored the social media outlets of the organization. Utilized internal Facebook and Twitter tools to effectively monitor and promote the growth and outreach of The Passage online.
• Worked the front desk of a homeless men’s hostel… Show more
• Worked the front desk of a homeless men’s hostel. Monitored the comings and goings of over 75 residents and directed them to local services available in the area. Served as first point of contact for residents and.
• Operated the hostel’s phone system. Memorized the extensions of hostel staff and accurately received and quickly delivered their messages.
• Booked and scheduled residents’ use of hostel services such as computers and laundry. Worked and coordinated with a team of 12 professional social workers to foster the safety, security, and recovery of the hostel’s.

Tuzla, Bosnia And Herzegovina

• Worked on team of seven interns to organize English language institutes in the cities of Tuzla and Doboj. Institutes were conducted over a period of five weeks and each saw over 200 students in attendance.
• Visited 10 large secondary schools in Bosnia and Herzegovina to present our summer program and encourage students to join.
• Worked with the team to interview and evaluate over 350 potential candidates for the institute. Assessed English proficiency, willingness to volunteer… Show more
• Worked with the team to interview and evaluate over 350 potential candidates for the institute. Assessed English proficiency, willingness to volunteer for other BILD projects, class preferences, and general demeanor.
• Utilized Microsoft Office and Google Drive to administer the institute. Assisted in the placement of over 250 students into classes and created schedules based off of their requested preferences
• Developed courses in advanced English language skills and British/American Idioms. Material rooted in practical, everyday use of English.

Nazareth, Israel.

• Tutored English to 15 Arab-Israeli students aged 11-15 in two separate classes.
• Developed lesson plans for a variety of skill levels. Utilized a collaborative style of teaching in order to deliver instruction in practical elements of conversational English.

Master Of Social Work - Msw

Bachelor'S Degree, International Relations And Affairs

Activities and Societies: Model United Nations. • Focus in US - Middle Eastern relations as well as international Human Rights, Refugee.