Rashad Burris, Csm, Cspo Email & Phone Number

Orlando, Florida

Conduct thorough analysis of client business requirements and processes using document analysis, gap analysis, workshops and interviews Facilitate user acceptance testing (UAT) by conducting user demos in each sprint release, verifying seamless integration of client feedback Craft detailed User Stories and Use Cases, providing a comprehensive framework for development teams to address functional business requirements Spearhead automation initiatives, optimizing operational efficiency by streamlining manual procedures and driving impactful process improvements Present wireframes and prototypes to executive leadership and stakeholders, garnering valuable feedback and securing approvals for project progression Create insightful workflow diagrams to delineate over a dozen external system integrations, ensuring a cohesive alignment with internally developed applications

Ormond Beach, Florida, United States

Conducted stakeholder interviews, workshops, and executed gap analysis to gather functional and technical requirements Refined Epics and User Stories, detailing comprehensive business requirements for both internal and external development teams Led user acceptance testing (UAT) during each sprint, ensuring seamless API integrations with external platforms Collaborated with QA to develop thorough test cases for large-scale customer-facing projects, certifying robust testing protocols Contributed to the creation of wireframes and mockups by actively collaborating with UX/UI teams, verifying alignment with project goals and user experience objectives