Provide massage therapy services to treat clients by using touch to manipulate the muscles and other soft tissues of the body. Therapy goals are often to relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of clients. Current employment is through Woodhouse Day Spa.

Met with individuals to assess their financial needs and help them with decisions on investments of life and health insurance. Helped clients plan for short- and long-term goals, such as meeting education expenses and saving for retirement through life insurance tools.

Provided support to Manager of internal bank insurance agency. Responsible for reports for 3 agents to service personal and business accounts. Coordinated policy changes with third party servicer. Maintained access to over twenty-five insurance product companies.

Reporting to supervisor of IT, serve as system administrator for 5000-record work-order database system designed for FEMA. Manage records, train end-users, and create ad-hoc reports. Maintain servers, computers, printers, and mobile phones used by employees in 2 locations. Monitor e-mail systems and identify/implement solutions to improve efficiency and productivity.* Trained internal and field staff in use of new work order database system, creating customized training materials that included 6 separate training guides customized to need and experience level. Facilitated development of training tools by acquiring and utilizing new screen-shot software to capture frame-by-frame views on handheld PPC phones.* Developed well-received daily status reports on client request, designing intricate solution that drew information from 2 distinct databases before running query that ultimately generated results required.

* Originated loans from leads provided by in-house call center* Responsible for gathering documentation needed to complete a loan package* Ensured all information is accurate and input correctly into the Loan Origination Software* Worked closely with lenders’ Account Executives and Processors to gather information needed to clear underwriting conditions* Provide Quality Control for all files sent to the home office including RESPA compliance* Completed paperwork process for new-hires including license transfers* Implemented and monitored LeadMailbox for lead distribution to loan officers* Developed financial business plan for Branch Manager* Assisted Branch Manager to become registered with over 20 lenders* Performed all office manager functions including computer/email network support

Advanced quickly through organization, gaining broad exposure to mortgage loan operations. Developed reputation for going “above and beyond” to facilitate loan process and build customer satisfaction.* New to industry, passed Louisiana Mortgage Originators Licensing exam on first try.* Consistently met goals in all positions, gaining rapid advancement through positions.* Established self as valued business partner, building reputation for going the extra mile to facilitate loan processing and maintain active pipelines for sales. Established checklists and systems for follow-up. Maintained open communications with brokers.* Helped company gain business and close sales based on reputation for service excellence.

Developed and implemented targeted marketing programs in support of business goals. Developed and maintained collateral materials. Managed vendor relationships.* Led marketing efforts during period of exponential growth in high-speed Internet subscriptions (from 15,000 to 32,000 accounts).* As Marketing Coordinator, orchestrated more than 20 events in 12 months, earning rave reviews from managers and attendees alike. Managed and trained teams of volunteers to make events a success.* Organized grand opening of first-ever Cox Retail Showroom garnering attention from corporate directors