•I currently have seven published poems and one short story. •One of those poems won second place in a state-wide contest in Utah. •I am a former guest columnist for The QSaltLake Magazine.

•Co-managed campus-wide check-in/-out events. Prepared relevant materials and supervised event locations and teams. Co-managed student moves and check-ins/-outs throughout the academic year as well as room turnovers between residents. Co-facilitated housing lotteries for summer and academic year room assignments.•Managed tracking, processing, and reconciliation of summer housing payments and direct payments to the department. Managed and processed all Web Internal Charges for the department. Compiled relevant settlement, billing, and transaction reports. •Co-managed Covid-19 Isolation Housing. Assisted in editing housing contracts and contemporaneous contracts with local hotels for Covid-19 isolation arrangements. •Prepared weekly resident rosters, emergency rosters, and vacancy trend reports. •Created in-house contracts for the use of department materials and services. Documented office processes and crafted training materials, and updated/edited pre-existing materials.

• Planned team meeting agendas and goals, lead meetings and distributed notes, circulated additionaldepartment materials, and held reviews and accountability sessions.• Co-managed a team of nine, maintaining team goals, department metrics, and individual objectives.• Facilitated campus tour Q&A sessions, department culture committee meetings, and new hire trainings.• Assisted department leaders in increasing employee recognition and resolved employee concerns on aone-on-one basis, in accordance with department initiatives.• Provided educational guidance and assistance, determined appropriate educational solutions forprospective diverse population of students as well as maintained contact/support through orientation.• Department leader in personal metrics and student/parent satisfaction, de-escalation, and resolutions.

• Crafted unique business-to-business copy for public relations and multiplatform content.• Promoted growth and awareness using written copy marketing and content strategy principles.• Utilized Chicago-Style press releases for internal and external use.

• Facilitated in-store and on-site training sessions for customers, schools, and businesses within the community, providing and creating written materials as needed.• Developed individualized software and hardware training plans for students per unique needs.• Partnered with leadership to develop a store-to-community outreach and engagement plan.• Managed training plans and developed best practices for the community and customers.

• Upheld state-mandated regulations when interfacing with vendors, sommeliers, and representatives.• Maintained training of beverage and consumer trends as well as state and federal guidelines.• Ensured state, federal, and local protocols were upheld across the department and with the public.

•Created content for brand messaging, event promotion, community engagement purposes•assisted in administrative duties for president and presiding board members

•Edited, formatted, and published social media content to build brand awareness and community engagement

•worked with clients to achieve goals within their unique, developmental parameters•counseled with parents/guardians and supervisors when setting client goals•maintained all goals, time, and activities in documented reports per state and federal standards•underwent quarterly state and federal training for clientele needs and general health and wellness

•Prepared Spanish and ASL lesson plans and instructed classes for the elementary school age range •Developed a curriculum with program director to assure it reflected local school system requirements•Met with parents/guardians as needed or upon request for progress reports, program changes, and etc.