Proactive, dynamic and results-oriented professional offering a successful & rewarding career of 7 years with expertise in Business Analysis, Development Etc• In-depth understanding of business operations and success in steering them to enhanced growth with vision to drive business excellence through efficient operations and client servicing • Adept at preparing business cases, market and competitor analysis and new product development• Ability to provide a high level of Customer Service surpassing market standards and maintain healthy relationship with peers and competitors• Proficient in demonstrating the ability to apply logical thinking to gathering and analyzing information, designing and testing solutions to problems, and formulating plans• Closely working with customers and understanding their requirements Develop and maintain productive business relationship with clients & customers• Maximize customer satisfaction through qualitative service delivery and prompt resolution of issues• Adept in managing business operations with focus on top-line & bottom-line performance and expertise in determining company's mission & strategic direction as conveyed through policies & corporate objectives Expertise in successfully ramping business assignments, while working in close coordination with clients and ensuring effective service deliverables