Develop trust relationships with customers/key stakeholders, understanding their objectives, and collaborating with leadership to develop Brandt program(s) that meet those objectives.• Work with Director-Delivery Operations to forecast and allocate resources required to deliver on contracts and/or proposals. Escalate when forecasted resources are not available to deliver on a contract. • Prepare and lead client presentations for Quarterly Business Reviews – having deep understanding of current project events, accomplishments, challenges, and upcoming priorities. • Participate in periodic status meetings with assigned accounts involving all product/service units• Act as a quality assurance point to ensure that the overall program is tracking towards stated client outcomes (e.g., budget – milestone alignment), and all Brandt methods are adhered to within a customer engagement. Lead periodic internal and external project reviews to ensure that projects remain on track with estimates and contract terms. Work with practice leaders when project team members need guidance or are consistently underperforming. Escalate when a project is projected to fall outside of internal/external budgets or contract terms.• Act as customer advocate, including a customer escalation path related to all Brandt products/services• Prevent and solve delivery issues to ensure that projects stay on track and deliver to established cost, schedule and quality• Ensure that customer satisfaction scorecards are completed• To the extent possible, ensure that customers are moving through the phases of their implementation/production as originally contemplated (scoped), encouraging customer expansion/adoption• Provide day-to-day guidance/oversight of Account Manager(s) for assigned accounts - contribute to and participate in setting annual objectives and periodic performance reviews.

• Maintain, prioritize, schedule, and oversee the backlog of Customer Scope • Coordinate scheduling of Customer Scope activity with relevant Product Managers/Scrum Teams • Coordinate customer requirements gathering with relevant Product Managers • Track progress on Customer Scope items being implemented within each sprint • Oversee customer-specific testing, including regression testing prior to releases • Oversee and provide customer production support • Coordinate functional scope support for applicable customers with relevant Product Managers • Lead periodic internal and external project status meetings • Provide day-to-day guidance/oversight of Client Success Analyst(s) • In collaboration with Human Resources, Account Director, and PMO Director, develop and monitor performance plan, providing an annual review for each direct report • Ensure Brandt SDLC processes are adhered to for Customer Scope

Translate high-level objectives provided by product development and external clients into functional specifications and user stories that are testable and measurableResearch and document functional requirementsProduce and maintain product backlogs and participate in or drive backlog grooming and sprint planning where appropriateEvaluate user workflows and anticipate requirements while uncovering areas for improvement.Develop use cases, demonstrating how each category of user interacts with each system functionAssist with the prioritization of initial feature development and ongoing change requestsAssist the Quality Assurance group with the execution of systematic and ad-hoc test cases. Log failures so that QA Analysts may follow up to ensure resolutionManage/update/communicate evolving requirements documents through a complete project life cycleCommunicate and coordinate effectively with all levels of leadership of the both external and internal stakeholdersMonitor project progress by tracking activity, resolving problems, reporting progress, and recommending actions2 + years experience in technical documents/requirements gathering role working specifically with enterprise software products and consumer websites/appsExperience in requirement management, including requirements gathering, analysis, and specification documentation.Experience reviewing and translating software code and SQL database objects such as stored procedures and jobsAbility to communicate technical information to a non-technical audience and business information to a technical audience.Experience working in an Agile environmentTranslate high-level objectives from clients into measurable functional requirements

Lead generation/outbound sales/inbound salesDemonstrations of advanced software such as AutoSPRINK/RVT/AlarmCAD/AlarmCAD for AutoCADTrade show presentations along with customer supportBuilt training and documentation requirements for onboarding and demo knowledge Solution and help plan customer needs through active webinars such as version of specific software

Directed reports in up-sell strategies and client facing communications (C-Level)Directly lead account recovery plans and mitigation clean up strategies Responsible for West Coast Operations Additional responsibilities and interaction include: Health Plans Pharmacy Benefit Manager (PBM) Specialty Pharmacy Third Party Administrators (TPA) Provider Groups Accountable Care Organizations (ACO) End-to-End sales process for assigned region (SaaS) Model Orientation Work with Upstream and Downstream market to assess new outbound market strategiesOperate and work independently on various multi-faceted executive projects Oversee and coordinate multi-million dollar sales pitches and procurement procedures Travel up to 50%

Responsible for execution and implementation of identified key strategic solutions.Works with MMS solutions strategy & innovation team to develop business case and executable roadmap for approved strategic solutions initiatives.Leads multi-disciplinary team to identify phased execution strategy based on customer needs and insight.Identifies customer needs by leading formal or informal market research projects as well as capturing ideas from customers, competitor’s customers, industry analysts, company executives and other Company stakeholders. Incorporates results into strategic plans and roadmaps.Builds strong business cases for product/service opportunities.Works with downstream marketing and sales organizations to ensure maximum penetration of market segments.In depth understanding of the US medication and supply management process and marketplace.Coordinates with the RequirementsDevelopment and Clinical teams to obtain and document the appropriate voice of the customer feedback to enable successful solutions.Solution DevelopmentProvides domain expertise in assigned market segments; developing solutions in support of the company strategic action plan.Participates in Business Reviews and multi-year business plan creation.Identifies customer needs for new solutions and provides input to product development for formulation of specific product requirements.Assists in the definition of product scope and priorities during development cycles.Works closely with Technology Solutions development team to deliver a product meeting customer needs and requirements.Utilizes focus groups and other established customer (internal and external) feedback mechanisms/tools in order to demonstrate both a good understanding of customer needs, but also to obtain VOC and confirmation at development milestones.

Responsible for the conceptualization of new global solutions, capabilities, and services for the end to end dispensing platform.Works with downstream marketing and sales organizations to ensure maximumpenetration of market segments.Identifies customer needs by leading formal or informal market research projects as well as capturing ideas from customers, competitor’s customers, industry analysts, company executives and other CareFusion stakeholders. Incorporates results into strategic plansand roadmaps.Builds strong business cases for product/service opportunities.Demonstrates advanced understanding and experience in solution managementIdentifies market opportunities, develops, implements and manages solutions, and provides subject matter expertise in complex situationsAssesses financial implications, including profitability, viability and return on investment for complex product/market portfolios or segments that have significant organizational impactConfidently evaluates and balances risks and tradeoffsAssists in the definition of product scope and priorities during development cycles.Utilizes focus groups and other established customer (internal and external) feedback mechanisms/tools in order to demonstrate both a good understanding of customer needs, but also to obtain VOC and confirmation at development milestonesSupports horizontal product integration across products within segment, between segment and between other CareFusion business lines.Applies in-depth skills and broad knowledge of the business to address complexproblems and non-standard situationsCollaborates with R&D and Marketing to ensure appropriate messaging and education in regard to key solution capabilities

Responsible for the conceptualization of new global solutions, capabilities, and services for the end to end dispensing platform.Works with downstream marketing and sales organizations to ensure maximumpenetration of market segments.Identifies customer needs by leading formal or informal market research projects as well as capturing ideas from customers, competitor’s customers, industry analysts, company executives and other CareFusion stakeholders. Incorporates results into strategic plansand roadmaps.Builds strong business cases for product/service opportunities.Demonstrates advanced understanding and experience in solution managementIdentifies market opportunities, develops, implements and manages solutions, and provides subject matter expertise in complex situationsAssesses financial implications, including profitability, viability and return on investment for complex product/market portfolios or segments that have significant organizational impactConfidently evaluates and balances risks and tradeoffsAssists in the definition of product scope and priorities during development cycles.Utilizes focus groups and other established customer (internal and external) feedback mechanisms/tools in order to demonstrate both a good understanding of customer needs, but also to obtain VOC and confirmation at development milestonesSupports horizontal product integration across products within segment, between segment and between other CareFusion business lines.Applies in-depth skills and broad knowledge of the business to address complexproblems and non-standard situationsCollaborates with R&D and Marketing to ensure appropriate messaging and education in regard to key solution capabilities

Job Duties: Manage and create timelines, project initiatives and plans. Create a humble and productive atmosphere for team success. Provide updates and detailed risk assessments. Run (Scrum) daily meetings along with documentation management. Report to Sr. Principal Engineers and Directors regarding International Localization testing. Manage 3 Teams with 2 off-shore teams in Colorado and Chandigarh, India. To mitigate time constraint issues and provide feedback on SDLC methodologies Provide on going support and help within multiple departmentsTesting of new functionality while ensuring quality of our legacy systems and current softwareManage and delegate tests with off shore teamsHelp lead and integrate new language packs into our existing systemsDemonstrates expert knowledge in software quality conceptsLeads the development of new software quality strategies on medium to large projectsHas depth and breadth of experience in own job family; integrates knowledge of business and functional priorities Approaches issues from multiple perspectives and collaborates with internal/external customersTools:Windows Operating System; Windows 7, VPN client, SQL Management Studio, Visual Studio Team Foundation Server, SharePoint, Microsoft Office 2010; Word, Excel, Outlook, Microsoft Test Manager, SQL Server R2 2008

Job Duties: To mitigate time constraint issues and provide feedback on SDLC methodologies Provide on going support and help within multiple departmentsTesting of new functionality while ensuring quality of our legacy systems and current softwareManage and delegate tests with off shore teamsHelp lead and integrate new language packs into our existing systemsDemonstrates expert knowledge in software quality conceptsLeads the development of new software quality strategies on medium to large projectsHas depth and breadth of experience in own job family; integrates knowledge of business and functional priorities Approaches issues from multiple perspectives and collaborates with internal/external customersTools:Windows Operating System; Windows 7, VPN client, SQL Management Studio, Visual Studio Team Foundation Server, SharePoint, Microsoft Office 2010; Word, Excel, Outlook, Microsoft Test Manager, SQL Server R2 2008

At CareFusion, we are united in our vision to improve the safety and lower the cost of healthcare for generations to come. Our 14,000 worldwide employees are passionate about healthcare and helping those that deliver it - from the hospital pharmacy to the nursing floor, the operating room to the patient bedside.Our clinically proven product families include Pyxis® for medication and supply dispensing, Alaris® for infusion, AVEA® ventilators, Jaeger® for respiratory diagnostic instruments, AVAmax® and PluerX® for interventional procedures, V. Mueller® and Snowden-Pencer® surgical instruments, and ChloraPrep® skin antiseptic.To make global healthcare better, we partner with our customers to help them improve medication management, lower costs in procedural areas, reduce risk of infection, advance the care of ventilated patients and turn the endless amount of data generated in healthcare into actionable information.Job Duties: Demonstrates expert knowledge in software quality conceptsLeads the development of new software quality strategies on medium to large projectsHas depth and breadth of experience in own job family; integrates knowledge of business and functional priorities Approaches issues from multiple perspectives and collaborates with internal/external customersTools:Windows Operating System; Windows 7, VPN client, SQL Management Studio, Visual Studio Team Foundation Server, SharePoint, Microsoft Office 2010; Word, Excel, Outlook, Microsoft Test Manager, SQL Server R2 2008

Company Summary:Jenny Craig Inc. is a weight loss, weight management, and Nutrition Company founded by Jenny Craig and Sidney Craig now headquartered; 1983 and began operations in the United States in 1985. The company became a part of Nestlé Nutrition in 2006.The company operates more than 600 weight loss centres primarily in the United States, but also in Canada, Australia, Puerto Rico, and New Zealand. The program combines individual weight management counseling with a menu of foods which are distributed through its centers or shipped directly to clients; Team Size : 5Defect Tracking Tool :DevTrack8.2Job Duties:Demonstrate a superior knowledge of software & assist in finding program defects, gaps, and reporting issues. To research and re-create defects found in Siebel 8 and provide a complete analysis of findings.To work as a team in all areas including but not limited to Business Associates, Software Engineers, and Project Managers.Work within various projects at once such as E-Commerce, Siebel 7.7, and Rapid/OMS.Provide detailed timelines to Business and meet expectations on time.Attend and review code drop acceptance meetings.

Company Summary:Jenny Craig Inc. is a weight loss, weight management, and Nutrition Company founded by Jenny Craig and Sidney Craig now headquartered; 1983 and began operations in the United States in 1985. The company became a part of Nestlé Nutrition in 2006.The company operates more than 600 weight loss centres primarily in the United States, but also in Canada, Australia, Puerto Rico, and New Zealand. The program combines individual weight management counseling with a menu of foods which are distributed through its centers or shipped directly to clients; Team Size : 5Defect Tracking Tool :DevTrack8.2Job Duties:Demonstrate a superior knowledge of software & assist in finding program defects, gaps, and reporting issues. To research and re-create defects found in Siebel 8 and provide a complete analysis of findings.To work as a team in all areas including but not limited to Business Associates, Software Engineers, and Project Managers.Work within various projects at once such as E-Commerce, Siebel 7.7, and Rapid/OMS.Provide detailed timelines to Business and meet expectations on time.Attend and review code drop acceptance meetings.

Provide employees with software application support.Troubleshoot Siebel and Oracle components over VNC Sessions. Research and train employees about Siebel 8 programming.